GE Security Simon XT Installation Manual page 75

Sensors
A sensor does not work.
• Make sure the battery is good and installed correctly.
• Check for interference from metal objects. Move or rotate the sensor.
• Move the sensor to a new location.
Door or window is closed, but the panel announces it is open.
• Be certain the arrow on the magnet and the guide line on the transmitter are aligned and within 1/4 inch
of each other.
• The sensor tamper switch may be open (cover off).
Motion sensors go off continuously.
• Be sure the sensor is mounted on a solid surface and the viewing field is free from sources of changing
temperature.
Motion sensor does not respond to motion.
• Make sure the sensor battery is good and installed correctly. Wait 2 minutes after installing a new
battery to test the sensor.
• Adjust the sensor mounting.
• Leave the area for 3 minutes, then retest.
• The environment is too hot or too cold. Outdoor sensors operate between 32 and 120°F (0 and 49°C).
• Dirt or dust may be causing the problem. Wipe the sensor with a clean, damp cloth.
X10 modules
All lamp modules or siren not working.
• Be sure the panel transformer is plugged into an outlet that is not controlled by a switch.
• Check that the panel is powered using the line carrier power transformer.
• Housecode was programmed incorrectly.
One lamp module or siren is not working.
• Unplug nearby equipment that may be causing interference (light dimmer switches, televisions,
appliances with older motors).
• Check that the switch on the lamp or appliance is turned on and remains on.
• Make sure the lamp has a working bulb.
• Make sure the lamp or appliance is plugged into the Lamp/Appliance Module, the Module is plugged
into the outlet and the outlet is not controlled by a switch.
• Make sure the House and Unit Codes are correct.
• Move the Module to a different outlet that is on the same phase (branch) of the household electrical
circuit as the panel.
Time- or sensor-activated light not working.
• Make sure you have programmed the light to be activated by a timer or sensor.
• Make sure the system clock is set.
• Make sure these functions have been enabled. The functions are enabled if the appropriate icon is
shown on the display.
Chapter 6
Troubleshooting and support
65