Rointe kyros Instruction Manuals page 26

KYROS
5.1. Any incident that you might detect in your ROINTE product can be sorted by the product seller or
quickly by the manufacturer. Please contact ROINTE by telephoning 0203 321 5929 for Technical
Support. Alternatively, you can email ROINTE at support@rointe.co.uk, through which we will
instruct you on how to solve the incident.
You will need to state the product reference (located on the label indicating product features),
serial number, proof of purchase and the type of incident at hand when contacting us so that
we can check the guarantee. In addition, please attach a copy of the product invoice.
REFERENCE
5.2. ROINTE guarantees that there are no material defects of design or manufacture at the time of
original acquisition and guarantees the aluminium for a period of 120 months and any electronic and
electrical components for 24 months.
5.3. If during the guarantee period, the product does not work correctly under normal use, and any
design, material or manufacturing defect is found, ROINTE will repair or substitute the product as it
may see fit, in accordance with the terms and conditions as follows:
5.3.1. The guarantee is only applicable if the original guarantee is issued by the seller and
when the said guarantee is filled in correctly including product reference, series number (marked on
the product's label indicating technical features), purchase date and the seller's stamp.
ROINTE reserves the right to reject the guarantee service when this information has been removed or
modified after the original product purchase.
5.3.2. The guarantee only applies to those cases that concern material, design and
manufacturing defects, and under no circumstances covers damage to the product for the following
reasons:
5.3.2.1. Incorrect use of the product, i.e. used for other purposes that are not
construed as its normal use or for not respecting the instructions of use and maintenance given by
ROINTE as well as incorrect installation or use of the product that may not comply with the current
technical standards of safety.
5.3.2.2. Corrosion caused by direct exposure to salt water is excluded from the
26
SERIAL
NUMBER
KYROS WHITE
TS5224311
KTI050SEB3
500 W
84360459173860358649000001