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Related Manuals for Polycom DOC2547A
Summary of Contents for Polycom DOC2547A
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Page 1: Hardware Guide
Polycom RMX™ 2000 System Hardware Guide Version 6.0 | April 2010 DOC2547A... - Page 2 (e.g., a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change...
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Page 3: Regulatory Notices
If requested, the FCC registration Number and REN must be provided to the telephone company. Any repairs to this equipment must be carried out by Polycom Inc. or our designated agent. This stipulation is required by the FCC and applies during and after the warranty period. - Page 4 To comply with the European Battery Directive 2006/66/EC, dispose of weak and worn out batteries in accordance with local and national regulations. Singapore Certificate Complies with IDA standards DA101619 The Polycom RMX™ 2000 complies with the Russian Ministry of Communication requirements stated in certificate OC/1-MM-15. Regulatory Notices Chinese Communication Certificate...
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Page 5: Table Of Contents
Using the Modified PMC Compatible Ejector Lever ... 1-27 Replacing the CNTL Module ... 1-28 Replacing the Power Supply Module ... 1-30 Replacing the Fan Drawer ... 1-31 Replacing a Faulty MPM/MPM+ Card ... 1-32 Polycom RMX 2000 Hardware Guide... - Page 6 Table of Contents Removing the MPM/MPM+ Card from the MCU ... 1-32 Installing the Replacement MPM/MPM+ Card ... 1-33 Installing a New MPM/MPM+ Card in a Powered On RMX 2000 ... 1-33 Replacing a RTM ISDN Card ... 1-34 Replacing the RTM IP Card ... 1-36...
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Page 7: Hardware Description
This Hardware Guide provides information on the RMX 2000 and its components. This system utilizes a modular “universal slot” platform, whose components are designed for high performance, capacity and reliance. Main Features The Polycom RMX 2000 offers the following features: • Linux® based • Chassis based on the ATCA standard •... -
Page 8: Rmx 2000 Specifications
Environment Operating temperature Storage temperature Relative humidity Operating altitude Operating ESD Polycom RMX 2000 Specifications 3U (13.25 cm.) 19” (48.26 cm.) 15.74” (40 cm.) Up to 16.5 Kg. G.711, G.722, G.722.1, G.729A, G.723.1, Siren14. H.261, H.263, H.264. H.323, SIP, PSTN, LAN and ISDN. -
Page 9: System Capacities
Polycom RMX 2000 Hardware Guide System Capacities The following table summarizes the different system capacities. Table 1-2 System Functions Maximum no. of participants (mixed) in a conference Maximum number of participants (video) in a conference Maximum number of conferences Maximum number of Meeting Rooms... - Page 10 Chapter 1- Hardware Description Table 1-2 System Functions Number of HTTP (Web) clients connected to the MCU Maximum number Address Book entries Maximum number of Users Table 1-3 Video Resolution HD Support PSTN VOIP SD30 720p 1080p30fps 720p VSW 2Mb 1080p VSW 2Mb 720 VSW 4Mb 1080p VSW 4Mb...
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Page 11: Site Requirements
Polycom RMX 2000 Hardware Guide Site Requirements This section describes the requirements your site must meet for safe installation and operation of the system. Safety Requirements For your protection, please read these safety instructions completely before operating the equipment. •... -
Page 12: Installation Precautions
Chapter 1- Hardware Description • In a single rack installation, stabilizers should be attached to the rack. • In multiple rack installations, the racks should be coupled together. • Always make sure the rack is stable before extending a component from the rack. -
Page 13: Rmx 2000 Components
RMX 2000 Components On the RMX 2000 components are located on both the front and rear of the MCU as listed in Table 1-4, "Polycom RMX 2000 Component Description". For more information see the descriptions of the "RMX 2000 Front Panel”... - Page 14 Drawer Fan Drawer Multi Processor Module (MPM) Card Polycom RMX 2000 Component Description Description The CNTL module controls and manages the RMX 2000. The CNTL module has an ComExpress Pentium-M 1.4GHz processor, a 40GB hard disk drive, 1GB Compact Flash and 1GB of DDR RAM.
- Page 15 Component Multi Processor Module+ (MPM+) Card Polycom RMX 2000 Component Description (Continued) Description The MPM+ cards, perform the various RTP, audio and video processing functions on the RMX 2000 unit. TI C6455 processors are at the core of each MPM+ card which are available in the following assemblies: •...
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Page 16: Rmx 2000 Rear Panel
Chapter 1- Hardware Description RMX 2000 Rear Panel The RMX 2000 rear panel contains the RTM IP card and optionally, the RTM ISDN card. The RTM IP card must be located on the bottom slot in the rear of the RMX 2000. In addition, the rear panel houses the main power switch, AC inlet, a circuit breaker, and additional communications ports. - Page 17 Polycom RMX 2000 Hardware Guide The following items appear on the RMX 2000 rear panel: Table 1-5 Item LAN 1 LAN 2 LAN 3 10/100 ShMG Serial Standby button RMX 2000 Rear Panel - RTM IP Component Description Description NA - Disconnected.
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Page 18: Rtm Isdn
Chapter 1- Hardware Description RTM ISDN The RTM ISDN card connects directly to an MPM/MPM+. The RTM ISDN card routes data between the MPM/MPM+ cards and components of the system, converts ISDN T1/E1 media to IP packets and provides connectivity to external ISDN networks. The RTM ISDN card is installed on the rear panel of the RMX interfaces between the RMX unit and the ISDN/PSTN switch. -
Page 19: Isdn/Pstn Clock Source
Polycom RMX 2000 Hardware Guide ISDN/PSTN Clock Source Each RTM ISDN card has its own primary and secondary clock source. The first span to synchronize becomes the primary clock source and the second span to synchronize becomes the secondary clock source. This clock is used to synchronize ISDN spans only (it is not the system clock). -
Page 20: Rmx 2000 Leds
Chapter 1- Hardware Description RMX 2000 LEDs The RMX includes LEDs located on the front panel and rear panel. In the front panel, the LEDs reflect the state of the components. The LEDs on the rear panel indicate the state of the external connections and the status of the RTM IP card. - Page 21 Polycom RMX 2000 Hardware Guide Table 1-6 Component MPM/MPM+ Card RMX 2000 Front Panel LED’s (Continued) LED ID LED Color Green Amber Blue Description ON - Major error on card. Flashes - During card startup. ON - The card has completed startup successfully.
- Page 22 Chapter 1- Hardware Description Table 1-6 Component CNTL Unit 1-16 RMX 2000 Front Panel LED’s (Continued) LED ID LED Color Green Amber Blue Description ON - Major system error. In case of an active alarm this light is ON, and the RDY green is OFF.
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Page 23: Rmx 2000 Rear Panel Leds
Polycom RMX 2000 Hardware Guide RMX 2000 Rear Panel LEDs RTM IP The following LEDs appear on the RTM IP card: Table 1-7 Component LAN LEDs (1-3) 10/100 ShMG LEDs SLOT (1-4) LEDs RMX 2000 RTM IP LEDs LED Color... - Page 24 Chapter 1- Hardware Description Table 1-7 Component ShMG LEDs Standby LED 1-18 RMX 2000 RTM IP LEDs (Continued) LED Color Name Green Blue Blue Description ON - Major error on RTM card. Flashes - During system startup. ON - Packet flow to and from the MCU chassis.
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Page 25: Rtm Isdn
Polycom RMX 2000 Hardware Guide RTM ISDN The following LEDs appear on the RTM ISDN: Table 1-8 Function Name LAN LED (1) ShMC LEDs RMX 2000 RTM ISDN LEDs LED Color Name Green 1 Gb Amber Blue Description ON with an active network connection, flickers with Packet activity. -
Page 26: Mpm And Mpm+ Configuration Modes
Chapter 1- Hardware Description MPM and MPM+ Configuration Modes The RMX unit can work with either MPM or MPM+ (but not with both simultaneously) media cards. The card Type installed in the system determines the Card Configuration Mode. When MPM card is installed in the MCU, it operates in MPM Mode. -
Page 27: Mpm+ Resource Capacities
Polycom RMX 2000 Hardware Guide MPM+ Resource Capacities The MPM+ card offers increased resource capacities and capabilities. Three MPM+ card assemblies are available: MPM+ 80, MPM+ 40 and MPM+ 20 offering various resource capacities for CP conferences. In CP conferences: •... -
Page 28: Mpm And Mpm+ Modes
• When upgrading a system from Version 3 (or lower) with Version 4.0 software downloaded from the Polycom Resource Center, the RMX enters MPM Mode by default. • The RMX only switches between MPM and MPM+ Card Configuration Modes if MPM/MPM+ cards are removed or swapped while it is running. - Page 29 Polycom RMX 2000 Hardware Guide Table 4 Card Configuration Mode After Next Restart Current Operating Mode Example 1: Current status An RMX has two MPM cards installed. The Card Configuration Mode is MPM. Both MPM cards are enabled. Action Remove one MPM card.
- Page 30 Chapter 1- Hardware Description Example 2: Current status An RMX has one MPM+ card installed. The Card Configuration Mode is MPM+. and the MPM+ card is enabled. Action Remove the MPM+ card. Insert one MPM card. Result The Card Configuration Mode remains MPM+. The inserted MPM card is disabled.
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Page 31: Rmx Chassis Types
Polycom RMX 2000 Hardware Guide RMX Chassis Types The RMX chassis can be of type A/B/C or D. The environmentally friendly D-type chassis (indicated by the letter D in the Part Number) is required for use with MPM+ card(s). The chassis type can be viewed in the Hardware Monitor, by right clicking Slot 0 and then clicking Properties. -
Page 32: Component Replacement
Chapter 1- Hardware Description Component Replacement The RMX 2000 is designed with ease of maintenance in mind. Most components are swappable and are accessible directly via the front panel or the rear panel. Only MPM/MPM+ cards are Hot Swappable. The RTM IP and RTM ISDN card are not Hot Swappable. -
Page 33: Types Of Ejector Levers On Rmx Components
Polycom RMX 2000 Hardware Guide Types of Ejector Levers on RMX Components On the RMX, 2 types of ejector levers can be attached to the cards: • An all metal (silver) lever • A modified PMC compatible ejector lever covered by plastic caps... -
Page 34: Replacing The Cntl Module
Chapter 1- Hardware Description Handle • Partially Open - For card powering down mode. Partially open the ejector lever(s) until the blue HS LEDs on the card and the Control Unit start flashing. When the HS LED is constantly lit the card is in a powered down mode and you can remove the card. - Page 35 Polycom RMX 2000 Hardware Guide Use the metal ejector levers to pull the the Backplane. Carefully slide the On the fully open position. Slide in the replacement Push the properly seated in its slot. Ensure that the metal ejector levers are fully retracted into their housings.
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Page 36: Replacing The Power Supply Module
Chapter 1- Hardware Description Replacing the Power Supply Module A single supply unit powers the RMX 2000. Use the following procedure to replace a Power Supply: Please verify the type of power supply used on your RMX 2000. Do not insert a different type of power supply than the current type installed on your system. -
Page 37: Replacing The Fan Drawer
Polycom RMX 2000 Hardware Guide Replacing the Fan Drawer Three fans are mounted in the Fan drawer, where the airflow is from right to left. Should one of these fans fail as indicated by a Fan LED, you are required to replace the Fan drawer. -
Page 38: Replacing A Faulty Mpm/Mpm+ Card
Chapter 1- Hardware Description Replacing a Faulty MPM/MPM+ Card Removing the MPM/MPM+ Card from the MCU All MPM/MPM+ cards can be installed or removed while the RMX 2000 is powered on and operating. Prior to removing an MPM/MPM+ card the captive screws must be unscrewed and the ejector levers must be opened to initiate a “power down”... -
Page 39: Installing The Replacement Mpm/Mpm+ Card
Polycom RMX 2000 Hardware Guide Carefully slide the MPM/MPM+ card out through the front panel. Installing the Replacement MPM/MPM+ Card On the card to be installed, move the ejector levers to their fully open position. Slide in the replacement MPM/MPM+ card. -
Page 40: Replacing A Rtm Isdn Card
Chapter 1- Hardware Description The blue HS LEDs on the MPM/MPM+ card and the Control Unit start flashing and the power on cycle for the card is initiated: — The card’s resources are added to the system resources list — The number of available ports on the RMX is increased to the —... - Page 41 Polycom RMX 2000 Hardware Guide Slide in the replacement RTM ISDN card. Insert the card into the slot until the ejector levers touch the front edge of the card cage. Push the ejector levers to their fully closed position. Tighten the captive screws on each side of the rear panel of the card, securing the RTM ISDN card to RMX.
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Page 42: Replacing The Rtm Ip Card
Chapter 1- Hardware Description Replacing the RTM IP Card The RTM IP card on the rear of the RMX 2000 provides connectivity to all the MCU modules. Use the following procedure to replace the RTM IP card: Ensure that the power switch on the RMX 2000 is turned OFF (O). Unscrew the captive screws on the rear panel of the RMX 2000 that secure the RTM IP card.