Guest Check Operations; Overview - Sam4s SPS 2000 Operator's Manual

Guest Check Operations

Overview

The SPS 2000 can employ a manual previous balance, hard check, or soft check system. If
manual previous balance is selected, the check balance is not saved in memory and is input
manually by the operator (use the manual previous balance key). If a hard check system is
selected, only the previous balance is maintained in memory. If a soft check system is
selected, the check detail is kept in memory until the check is paid. (After a check is paid,
check detail is available only through the PAID RECALL function, if it is implemented, or
the closed check file, if it is implemented.)
For hard or soft check operations, the following tracking options are available:
In cases 1 & 3 above both a check # and a table # are connected to a balance. The balance
can be recalled either by the check number, or by the table number. (If there are multiple
checks at the same table, an attempt to recall by table number will result in a screen listing the
open checks at the table. The operator may then select one of the checks to open.)
Multiple Tracking Files
The SPS 2000 allows up to four separate tracking files. This allows you to set up different
files for guest check/table tracking, phone order tracking, drive thru tracking for multiple
windows, delivery order tracking or whatever your application requires. The number of
tracking files and the number of checks for each file are defined in memory allocation. The
method of tracking you select (hard/soft) applies to all tracking files.
Because there are four possible tracking files, there are separate sets of keys for each of the
following functions:
SAM4s SPS-2000 Operator Manual v1.18
1. Tracking by manually entering the check number. (The number of digits in the
check number may be set from 0-10, with zero meaning no fixed length.) Table
number entry may be required.
2. Tracking by automatically assigning a check number. Starting check numbers
can be set for each register in the system.
3. Tracking by Table Number, where a check number is also assigned. Multiple
checks may be assigned at the same table.
•
RECALL CHECK (1-4)
•
STORE CHECK (1-4)
•
TABLE (1-4)
•
LIST CHECK (1-4)
•
TRANSFER CHECK (1-4)
Basic Operations • 67