Mitsubishi Electric MELSERVO-J4 Instruction Manual Trouble Shooting page 25

Servo amplifier
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1. TROUBLESHOOTING
Alarm No.: 20
Name: Encoder normal communication error 1
Alarm content
Detail
Detail name
No.
20.7
Encoder normal
Check it with the check method for [AL. 20.1].
communication -
Transmission
data error 3
20.9
Encoder normal
communication -
Receive data
error 4
20.A
Encoder normal
communication -
Receive data
error 5
Alarm No.: 21
Name: Encoder normal communication error 2
Alarm content
Detail
Detail name
No.
21.1
Encoder data
(1)
error 1
(2) An encoder is
(3) Something near the
21.2
Encoder data
(1) An encoder is
update error
(2) Something near the
21.3
Encoder data
Check it with the check method for [AL. 21.2].
waveform error
21.4
Encoder non-
(1)
signal error
(2) Something near the
21.5
Encoder
Check it with the check method for [AL. 21.2].
hardware
error 1
21.6
Encoder
hardware
error 2
21.9
Encoder data
Check it with the check method for [AL. 21.1].
error 2
Communication error occurred between encoder and servo amplifier.
Cause
The encoder detected an error signal.
Cause
The encoder detected a
Decrease the loop
high speed/acceleration
gain, and then check
rate due to an oscillation
the repeatability.
or other factors.
Replace the servo
malfunctioning.
motor, and then check
the repeatability.
Check the noise,
device caused it.
ambient temperature,
vibration, etc.
Replace the servo
malfunctioning.
motor, and then check
the repeatability.
Check the noise,
device caused it.
ambient temperature,
etc.
A signal of the encoder
Check if the encoder
has not been inputted.
cable is wired
correctly.
Check the noise,
device caused it.
ambient temperature,
etc.
Check method
Check result
Check method
Check result
It is not repeatable.
It is repeatable.
It is not repeatable.
It is repeatable.
It has a failure.
It is not repeatable.
It is repeatable.
It has a failure.
It has a failure.
It has no failure.
It has a failure.
1 - 18
Action
Target
Action
Target
Use the encoder with
[A]
low loop gain.
[B]
[WB]
Check (2).
[RJ010]
Replace the servo
motor.
Check (3).
Take
countermeasures
against its cause.
Replace the servo
motor.
Check (2).
Take
countermeasures
against its cause.
Review the wiring.
[A]
[B]
Check (2).
[WB]
Take
countermeasures
against its cause.

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