Faq; Compatibility Setting For Internet Explorer; Unable To View The Camera When Using Mode 2 On Chrome 58 - Wansview Q3 User Manual

7.FAQs/Troubleshooting
7.1 Compatibility Settings for Internet Explorer

7.2 Unable to view the camera when using mode 2 on Chrome 58

When using chrome 58.0.3029.110 and choosing mode 2 to view the camera, if it shows "Error
laoding palyer, No playable sources found", the problem is the flash player is disabled, please
follow below steps to enable the flash player.
1. Enter chrome://flags/#run-all-flash-in-allow-mode on chrome to "Enable" Run all Flash
content when Flash setting is set to "allow" as below.
2. Enter chrome://settings/content to chrome to
Enable "Allow website to run Flash" as below.
www.wansview.com
When using Internet Explorer 9 or higher
to view the camera, if you have already
downloaded a plug-in for camera, but still
have no live video, please perform the
following operations:
Click Compatibility View Setting >Add>
Close.
3. Exit the chrome and open again.
Tips: The chrome may prompt "The flash
player is not the latest version", please
update the flash player to the latest
version.
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