Wansview Pro HD User Manual

Wansview Pro HD User Manual

1080p pro ip camera k1
Table of Contents

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Wansview Pro HD
1080P Pro IP Camera K1

User Manual

Revised 18
April 2016
th
Support Email/ Skype: service2@wansview.com
1

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Table of Contents
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Summary of Contents for Wansview Pro HD

  • Page 1: User Manual

    Wansview Pro HD 1080P Pro IP Camera K1 User Manual Revised 18 April 2016 Support Email/ Skype: service2@wansview.com...
  • Page 2: Table Of Contents

    3.4.4.5 E-Mail Setting................................20 3.4.4.6 SD/TF Card Setting..............................20 3.4.4.7 Reboot camera................................20 3.4.4.8 About Camera................................21 3.4.5 Start Video....................................21 3.4.6 Delete Device..................................21 4. Android Access......................................22 4.1 Software Installation..................................22 4.2 App Interface Introduction................................22 4.2.1 Interface....................................22 Support Email/ Skype: service2@wansview.com...
  • Page 3 5.3.2.1 IP Address Setting...............................38 5.3.2.2 Port Setting..................................38 5.3.2.3 Wi-Fi Set Up................................38 5.3.2.4 UPNP................................... 39 5.3.2.5 DDNS Setting................................39 5.3.2.6 RTSP Setting................................39 5.3.2.7 Onvif Setting................................40 5.3.2.8 FTP Setting..................................40 5.3.2.9 SMTP (E-mail) Setting...............................40 5.3.3 Video and Audio..................................41 Support Email/ Skype: service2@wansview.com...
  • Page 4 7.2 Operational Requirements.................................52 7.3 Installation......................................52 7.4 iSmartViewPro 2.0 Operation................................53 7.4.1 Interface....................................53 7.4.2 Device Library..................................53 Add......................................53 Delete....................................... 54 Device Edit....................................54 Device information..................................54 User Setting....................................54 WiFi Setting..................................... 55 7.4.3 System Settings..................................55 7.4.4 Video Library..................................55 Support Email/ Skype: service2@wansview.com...
  • Page 5 8.1 Compatibility Settings for Internet Explorer........................... 57 8.2 Plugin Issues.......................................57 8.3 Install IE Tab for Chrome 43................................58 8.4 Install IE Tab for Firefox 42................................59 8.5 Port Forwarding....................................59 8.6 iSmartViewPro Exit Abruptly on Windows XP..........................61 Support Email/ Skype: service2@wansview.com...
  • Page 6: Welcome

    3: Contact us by Facebook www.facebook.com/WansviewClub/ Important Security Warning In order to keep your Wansview camera secure and prevent unauthorized access, please make sure to follow the steps below: 1. Always make sure that your camera has the latest firmware as listed on www.wansview.com/Service/download/ 2.
  • Page 7 Before installation, please open the package and check to ensure that all of the components are present. Contact the retailer where you purchased from the camera, or Wansview directly, if anything is broken or missing in the package. Support Email/ Skype: service2@wansview.com...
  • Page 8: Features And Specifications

    1.1 Product Overview Thank you for purchasing a Wansview K1 Pro HD IP Camera! The product is an integrated indoor IP Camera developed specifically for network video applications. It is suitable for families, shops, chain stores, supermarkets, office buildings and other uses.
  • Page 9: Device Connection

    - Local Micro SD Card storage up to 64GB - QSS/WPS button for easy WiFi connection setup - Provide Wansview DDNS service, support web browser viewing and control interface (IE, Firefox, Safari, Chrome supported), PC/MAC software on the CD included, and iSmartViewPro iOS/Android app - Superior high quality 4.2mm Lens...
  • Page 10: Wi-Fi Set Up

    2.2.1 Mobile Phone Wi-Fi Set Up Method 1: One Key Wi-Fi Configuration Make sure the mobile phone is in a WIFI connection state. Install the “Wansview” app at the Android or iPhone mobile phone device. Run the app and click .
  • Page 11: Wi-Fi Set Up Via Network Cable

    After plugging the cable in, the blue indicator light will shut off). Attention: The configuration method is not applicable to some routers since they do not support WPS/QSS. And make sure that the WPS function has been enabled. Support Email/ Skype: service2@wansview.com...
  • Page 12: Iphone/Ipad Access

    3. iPhone/iPad Access Wansview APP (iPhone version) is an application developed by our company based on the iOS system. It is applicable to iPad/iPod of iPhone4s or higher. It supports iOS 6.0 or 9.2. The functional characteristics of this software: Supports Alarm Notification ...
  • Page 13: Add Camera

    There are three methods available to add camera: add manually, LAN Search and Scan QRCode on the bottom of the camera. Reminder:DID number is showed on the sticker which is on the bottom of the camera. 1. Manually add the camera Support Email/ Skype: service2@wansview.com...
  • Page 14 Tap “Lan Search”, then the camera info will appear, click camera and access to another page to input password, then click 3. Scan QRCode Click 【Scan QRCode】 , then scan the Sticker’s Barcode on the bottom of the camera. Support Email/ Skype: service2@wansview.com...
  • Page 15: Live View And Setting

    1: For two-way audio, make the Listen/Talk ON, When talk, please press Hold Talk, then talk.(not for this camera) 2: Tap , you can turn ON/OFF the IR LED and Set or Call Preset(For PTZ camera). Support Email/ Skype: service2@wansview.com...
  • Page 16: Viewing Camera On Multi-View

    On this page, user can check Local Picture and Record, SD/TF Record Playback, Alarm Setting and Advanced Setting and Start Video and Delete device. 3.4.1 Local Picture and Record Tap Local Picture and Record you check pictures and records on Mobile. Support Email/ Skype: service2@wansview.com...
  • Page 17: Sd/Tf Record Playback

    “>”Means the humidity above the set value, the camera will send alarm notification. Trigger Alone : The alarm will be triggered for any kind of alarm condition. Trigger Linkage: If set two or more kinds of alarm methods, only met all alarm conditions, the alarm can be triggered. Support Email/ Skype: service2@wansview.com...
  • Page 18: Advanced Setting

    Tap【WiFi Setting】 , User can manually set WiFi. Note: 1. It only accept 2.4GHz WiFi signal. 2. The password shall be not longer than 31 characters. The following special characters are not be supportted in SSID and password: ‘ & Support Email/ Skype: service2@wansview.com...
  • Page 19: User Settings

    Click to enter【FTP Setting】 , when the user is using the FTP alarm, user parameters of FTP servers can be set. It is recommended to fill in “./” for Upload Path. Please refer to 5.2.3.8 for settings. Support Email/ Skype: service2@wansview.com...
  • Page 20: E-Mail Setting

    2. If SD card formatting is required during video recording, please stop SD card recording first. 3. Support Max.64GB Micro SD card. The duration of SD card formatting is about 20s. 3.4.4.7 Reboot camera Tap “reboot camera”, user can restart the camera. Support Email/ Skype: service2@wansview.com...
  • Page 21: About Camera

    3.4.4.8 About Camera On this page, user can check the camera firmware version 3.4.5 Start Video Tap Start Video to view live stream. 3.4.6 Delete Device Tap Delete Device to delete the camera. Support Email/ Skype: service2@wansview.com...
  • Page 22: Android Access

    4. Android Access Wansview APP (Android version) is an application developed by our company based on the Android system. It supports iOS 2.3.0 or 6.0. The functional characteristics of this software: Supports Alarm Notification  Temperature and Humidity Alarm ...
  • Page 23: Add Camera

    Message to check the Alarm info and alarm type. More: Check Records/Photo, Multi-View for the cameras,WiFi Configuration, About Wansview and Exit the APP. 4.2.2 Add Camera Start up the “Wansview” app and tap to access to Add Camera page There are three methods available to add camera: add manually, LAN Search and Scan QRCode on the bottom of the camera.
  • Page 24 3) Scan QRCode Click Scan QRCode, then scan the Sticker’s QRCode on the bottom of the camera Note: Default user name/password: admin/123456 Support Email/ Skype: service2@wansview.com...
  • Page 25: Live View And Setting

    1: For two-way audio, make the Listen/Talk ON, When talk, please press Hold Talk, then talk.(not for this camera) 2: Tap , you can turn ON/OFF the IR LED and Set or Call Preset(For PTZ camera). Support Email/ Skype: service2@wansview.com...
  • Page 26: Viewing Camera On Multi-View

    Multiple Windows Mode Exit button Equipment playing now 4.4 Edit Camera When camera is online, click to enter “Edit Camera” page. On this page, user can check Local Picture Record, SD/TF Record Playback, Alarm Setting and Advanced Setting. Support Email/ Skype: service2@wansview.com...
  • Page 27: Edit Camera Alias

    4.4.2 Local Picture and Record Check snapshot pictures and recorded video on Mobile. Click Local Pictures and Local records. Check Local Picture User can check the pictures according to date, and check the snapshot picture. Support Email/ Skype: service2@wansview.com...
  • Page 28: Sd/Tf Record Playback

    User can also search needed files by click icon to enter calendar to check schedule or alarm record on an exact date. Notice:The date in red means there are recorded files on that day. Support Email/ Skype: service2@wansview.com...
  • Page 29: Alarm Setting

    Trigger IO Output:When an alarm is detected, the external IO output device will be linked then send alarm; it doesn't support PoE. Preset Linkage:When an alarm is detected, it will be linked to the camera to Pan/Tilt the camera to the Preset you set. Speaker Linkage:Link the speaker to send alarm when a alarm is detected. Support Email/ Skype: service2@wansview.com...
  • Page 30: Advanced Setting

    User can check whether the camera is connected with WiFi or not. When Searching WiFi, user can see the WiFi encryption and signal strength 4.4.5.2 User Settings Click to enter "User Setting", the password of the camera can be modified and Username cannot be modified at present. Support Email/ Skype: service2@wansview.com...
  • Page 31: Time Setting

    *The Authentication must be ON, or the camera cannot log to the sender email to send email. * Please select SSL or TLS when the SMTP Port is 465 and 587. Support Email/ Skype: service2@wansview.com...
  • Page 32: Sd/Tf Setting

    2. If SD card formatting is required during video recording, please stop SD card recording first. The duration of SD card formatting is about 20s. 4.4.5.7 Reboot Device Tap “reboot camera”, user can restart the camera. 4.4.5.8 About Camera Support Email/ Skype: service2@wansview.com...
  • Page 33: Web Access

    5.1.1 Network Installation 1: Please install and start the SearchPro tool 2: The camera tool will automatically find all Wansview IP Cameras in your network and will show their IP address(Figure 5.1). 3: In case your camera isn’t found right away please wait 10-15 seconds for your routers DHCP service to assign an IP address to your camera.
  • Page 34: Live Video

    Listen: In case your PC is equipped with microphone, click here to activate the audio-out of your camera. Talk: click here to activate the Talk function. You can adjust the volume of the audio signal under Set up--Video&Audio--Audio Support Email/ Skype: service2@wansview.com...
  • Page 35: Playback Video

    Click "Playback Video" to enter the SD card video file playback page. Click the video date to inquire. Click "Search" to list the video files of the selected day. Click the listed files to play back. The files can be downloaded by clicking the download button. Support Email/ Skype: service2@wansview.com...
  • Page 36: Set Up

    NTP server synchronization to achieve a higher accuracy for alarm trigger events. 5.3.1.4 Other Settings The power status indicator light and Wi-Fi status indicator light of camera can be turned on or off at "Other Settings". Support Email/ Skype: service2@wansview.com...
  • Page 37: Multiple Settings

    Enter “About” bar, Device name can be modified, and system firmware version/system firmware time /WebUI firmware version etc. can be checked at "Device Information". The device name will be showed at the searched information when using the SearchPro tool. Support Email/ Skype: service2@wansview.com...
  • Page 38: Network

    Choose the wireless router to be connected. Input the password to connect to the router. Click Save to complete Wi-Fi Configuration. After completing the configuration, click Test to confirm whether it is connected to the wireless router. Support Email/ Skype: service2@wansview.com...
  • Page 39: Upnp

    VLC. Access links are as shown below: The first bit stream: rtsp://user: password @IP:rtsp port /live/ch0 The second bit stream: rtsp://user: password @IP:rtsp port /live/ ch1 The third bit stream: rtsp://user: password @IP:rtsp port /live/ ch2 Support Email/ Skype: service2@wansview.com...
  • Page 40: Onvif Setting

    Receiver Address #1&#2: These fields allow the user to enter the receiver email address which will receive any emails pertaining to alert and alarm emails. Mail subject: This field allows the user to define the subject line of the email. Mail content: This field allows the user to define the mail content. Support Email/ Skype: service2@wansview.com...
  • Page 41: Video And Audio

    You can also flip and mirror the video image when tick the options. 5.3.3.3 On Screen Display Setting Enter "OSD Setting" to overlay the time and name on the video image. Support Email/ Skype: service2@wansview.com...
  • Page 42: Night Vision Setting

    5.3.4 Safety 5.3.4.1 User Setting Enter "User ". The user can add, edit or delete users as needed. 1: Add user Click Add to enter the following interface to add users and choose user authorities. Support Email/ Skype: service2@wansview.com...
  • Page 43: Ip Filtering

    Click the red box and it will turn green. Click and drag the mouse to move and modify the size of the box. And then click Save to complete setting. Support Email/ Skype: service2@wansview.com...
  • Page 44: Alarm

    Please enable them and set the ranges accordingly. “Below”means the temperature or humidity below the set value, the camera will send alarm notification. “Above”Means the temperature or humidity above the set value, the camera will send alarm notification. Support Email/ Skype: service2@wansview.com...
  • Page 45: Alarm Action

    7d*24h, 15min. intervals. The camera default is open 24 hours. The user can drag the mouse to perform continuous selection of the arming time. 5.3.7 Log Enter "Log". The user can check the functional operation log of the camera. Support Email/ Skype: service2@wansview.com...
  • Page 46: Local Configuration

    The icon of the search tool is: 1. When accessing the camera via Mac, the following menu bar will not be available for camera setting. 2. No motion detection box is available under mode 1 or mode 2. Click Window 1, it will show the full screen motion detection box.
  • Page 47: Windows Pc Software Access

    Screen resolution: ≥1024*768  6.3 iSmartViewPro Installation Access iSmartViewPro installation software: Access the installation software from the camera disk or official website of our company http://www.wansview.com/Service Please create a desktop shortcut when you install iSmartViewPro Desktop shortcut icon 6.4 iSmartViewPro Operation 6.4.1 CMS Interface...
  • Page 48: Access To Camera

    The items marked with “*” are required to be filled in. Reminder: Please select correct corresponding "device type". Please fill out DID while selecting SmartP2P. Please fill out DDNS or IP address while selecting X series. Support Email/ Skype: service2@wansview.com...
  • Page 49: Edit / Delete Device

    The user can choose resolution and can tick Mirror or Flip if the video is upside down. Click , user can pan and tilt the camera by click Up/Down/Left/Right arrow. (Only for PTZ camera) Support Email/ Skype: service2@wansview.com...
  • Page 50: System Settings

    Reminder: While creating video scheduling, select “Sustain Recording, stop record when the disk is only 1GB space” or “not enough 1GB space, cover earliest file to continue record”. Choose the created record plan, then Save. Support Email/ Skype: service2@wansview.com...
  • Page 51: Local Menu Bar

    Please refer to the figure below. Manage device Log On this icon, users can query camera operation, such as detailed operation time for Play, Snapshot Record, Get Param, as well as log type etc. Full screen mode Support Email/ Skype: service2@wansview.com...
  • Page 52: Mac Software Access

    Access iSmartViewPro 2.0 installation software: You can download the software from the CD or official website of our company www.wansview.com/service Double click to open the dmg file. Drag iSmartViewPro 2.0 software to copy to the computer according to the direction of the arrow.
  • Page 53: Ismartviewpro 2.0 Operation

    Check setting list, add, delete and advanced settings of the camera Icon: Show camera list by Icon List: Show camera list by List. Click to enter Add Camera. Cameras can be added manually or Lan Search Support Email/ Skype: service2@wansview.com...
  • Page 54: Delete

    Device Edit To modify device name and change password Device information To check relevant information of the camera User Setting To modify user name and password of the administrator Support Email/ Skype: service2@wansview.com...
  • Page 55: Wifi Setting

    Click the cameras being added to the list at the right side for real-time viewing Live Video Real-time Live video, Snap, Record for the camera, and choose Resolution and IR led ON/OFF. Local Recording Check local recorded files or playback the local recorded video. 1/4/9 Windows Full screen Color Adjust: Support Email/ Skype: service2@wansview.com...
  • Page 56: Camera Log

    7.4.5 Camera Log The user can get online information of the device through a camera log query, such as alarm information etc.. Support Email/ Skype: service2@wansview.com...
  • Page 57: Faqs/Troubleshooting

    “regsvr32” (as shown in Figure 8.4) ====> Press Enter, a dialog box will pop up (Figure 8.5) that says that the npHYPlayer.dll has been installed successfully. Click to confirm====>You can refresh or re-open the web page to view camera in real time. Support Email/ Skype: service2@wansview.com...
  • Page 58: Install Ie Tab For Chrome 43

    Chrome web store to download and install an IE tab. Figure 8.3.1 2. Open Chrome, right-click on a blank place, choose the IE Tab option-- click Open in IE Tab Figure 8.3.2 Support Email/ Skype: service2@wansview.com...
  • Page 59: Install Ie Tab For Firefox 42

    1. One router connected (only one router is being used, and the router is directly connected to the WAN) Log on the router, find the Port forwarding (or Port Mapping or Virtual Server), then add the camera’s local IP and Port as in the figure below: Support Email/ Skype: service2@wansview.com...
  • Page 60 Second, please log on to router 1, find port forwarding, then add the Router 1 IP and camera’s Port number. Note: Because each brand of router is different, port forwarding methods may be different, please consult the user manual of your router to carry out port forwarding. Support Email/ Skype: service2@wansview.com...
  • Page 61: Ismartviewpro Exit Abruptly On Windows Xp

    8.6 iSmartViewPro Exit Abruptly on Windows XP 1: Right click the iSmartViewPro shortcut, and select Properties as below. Figure 8.6.1 2. Select Compatibility and tick “run this program in compatibility mode for” Figure 8.6.2 Support Email/ Skype: service2@wansview.com...
  • Page 62 Technical Support We hope your Wansview IP Camera is enjoyable and easy to set up and use. You may have some additional questions or conc erns that are not clarified in this user manual. You can always contact us at : Email: service@wansview.com...

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