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Summary of Contents for Wansview NCM625GA
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Page 1: User Manual
Wansview Pro HD 1080P IP Camera NCM625GA User Manual Revised 6 May 2016 Support Email/ Skype: service2@wansview.com... -
Page 2: Table Of Contents
3.4.4.6 SD/TF Card Setting..............................23 3.4.4.7 Reboot camera................................23 3.4.4.8 About Camera................................23 3.4.5 Start Video....................................24 3.4.6 Delete Device..................................24 4. Android Access......................................25 4.1 Software Installation..................................25 4.2 App Interface Introduction................................25 4.2.1 Interface....................................25 4.2.2 Add Camera.................................... 26 Support Email/ Skype: service2@wansview.com... - Page 3 5.4.2.1 IP Address Setting...............................41 5.4.2.2 Port Setting..................................41 5.4.2.3 Wi-Fi Set Up................................42 5.4.2.4 UPNP................................... 42 5.4.2.5 DDNS Setting................................42 5.4.2.6 RTSP Setting................................43 5.4.2.7 Onvif Setting................................43 5.4.2.8 FTP Setting..................................43 5.4.2.9 SMTP (E-mail) Setting...............................44 5.4.3 Video and Audio..................................44 Support Email/ Skype: service2@wansview.com...
- Page 4 6.6 System Settings....................................55 6.7 Local menu bar....................................56 7. Mac Software Access....................................57 7.1 About iSmartViewPro..................................57 7.2 Operational Requirements.................................57 7.3 Installation......................................57 7.4 iSmartViewPro 2.0 Operation................................58 7.4.1 Interface....................................58 7.4.2 Device Library..................................58 Add......................................59 Delete....................................... 59 Set......................................59 Support Email/ Skype: service2@wansview.com...
- Page 5 8.4 Install IE Tab for Firefox 42................................63 8.5 Port Forwarding....................................64 8.6 iSmartViewPro Exit Abruptly on Windows XP..........................66 8.7 Q: If the picture is blurry, how to please follow following picture to adjust lens of camera............67 Support Email/ Skype: service2@wansview.com...
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Page 6: Welcome
Thank you for purchasing Wansview NCM625GA (Q1)1080P Pro HD IP Camera! The user manual is designed to be a reference tool for the installation and operation of your NCM625GA (Q1)camera. Here you can find information about the camera's features and functions, as well as information to aid in troubleshooting. - Page 7 Before installation, please open the package and check to ensure that all of the components are present. Contact the retailer where you purchased from the camera, or Wansview directly, if anything is broken or missing in the package. Support Email/ Skype: service2@wansview.com...
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Page 8: Features And Specifications
1．Features and Specifications 1.1 Product Overview Thank you for purchasing a Wansview NCM625GA(Q1) Pro HD IP Camera! The product is an integrated indoor IP Camera developed specifically for network video applications. It is suitable for families, shops, chain stores, supermarkets, office buildings and other uses. -
Page 9: Packing List
The rear of the NCM625GA includes a DC 5V/1.5A power supply port, RJ-45/10-100 Base T port, power and network indicator lights, and input/output audio jacks for external speakers or microphones and Alarm In and Alarm Out ports for external Alarm equipment. -
Page 10: Features
With built-in mic and speaker, remotely talk and listen. Excellent Compatibility Supports iOS/Android mobile devices, Windows PC and Apple Mac Software and web browsers (IE, Firefox, Safari, Chrome supported). 2. Device Connection 2.1 Connection Diagram Support Email/ Skype: service2@wansview.com... -
Page 11: Wi-Fi Set Up
2.2.1 Mobile Phone Wi-Fi Set Up Method 1: One Key Wi-Fi Configuration Make sure the mobile phone is in a WIFI connection state. Install the “Wansview” app at the Android or iPhone mobile phone device. Run the app and click . - Page 12 1) Please keep the camera on-line. Click the icon on the right side of the camera. 2) Enter advanced Settings 3) Select Wi-Fi Setting 4) Automatically search for available Wi-Fi SSID 5) Select WiFi hot spots to connect to 6) Input the password 7) Click Done to complete WiFi set up. Support Email/ Skype: service2@wansview.com...
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Page 13: Wi-Fi Set Up Via Network Cable
Simultaneously, the blue indicator light will remain on (The indicator light displays the status without plugging the network cable in. After plugging the cable in, the blue indicator light will shut off). Attention: The configuration method is not applicable to some routers since they do not support WPS/QSS. Support Email/ Skype: service2@wansview.com... -
Page 14: Iphone/Ipad Access
3. iPhone/iPad Access Wansview APP (iPhone version) is an application developed by our company based on the iOS system. It is applicable to iPad/iPod of iPhone4s or higher. It supports iOS 6.0 or 9.2. The functional characteristics of this software: Supports Alarm Notification ... -
Page 15: Add Camera
There are three methods available to add camera: add manually, LAN Search and Scan QRCode on the bottom of the camera. Reminder：DID number is showed on the sticker which is on the bottom of the camera. Support Email/ Skype: service2@wansview.com... - Page 16 Tap “Lan Search”, then the camera info will appear, click camera and access to another page to input password, then click 3. Scan QRCode Click 【Scan QRCode】 , then scan the Sticker’s QR Code on the bottom of the camera. Support Email/ Skype: service2@wansview.com...
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Page 17: Viewing Camera On A Single Window
, you can turn ON/OFF the IR LED and Set or Call Preset. On the preset, user can set 8 presets, call preset means the camera sends command to the camera to move to the preset position Support Email/ Skype: service2@wansview.com... -
Page 18: Viewing Camera On Multi-View
Local Picture and Record, SD/TF Record Playback, Alarm Setting and Advanced Setting and Start Video and Delete device. 3.4.1 Local Picture and Record Tap Local Picture and Record you check pictures and records on Mobile. Support Email/ Skype: service2@wansview.com... -
Page 19: Sd/Tf Record Playback
User can also search needed files by clicking icon to enter calendar to check schedule or alarm record on an exact date. Notice：The date in red means there are recorded files on that day. Support Email/ Skype: service2@wansview.com... -
Page 20: Alarm Setting
Trigger IO Output:When an alarm is detected, the external IO output device will be linked then send alarm; it doesn't support PoE. Preset Linkage: When an alarm is detected, it will be linked to the camera to Pan/Tilt the camera to the Preset you set. Speaker Linkage:Link the speaker to send alarm when a alarm is detected. Support Email/ Skype: service2@wansview.com... -
Page 21: Advanced Setting
& 3.4.4.2 User Settings Click to enter 【 User Setting】 , the password of the camera can be modified and Username cannot be modified at present Note: the password shall be not longer than 20 characters Support Email/ Skype: service2@wansview.com... -
Page 22: Time Setting
*The Authentication must be ON, or the camera cannot log to the sender email to send email. * Please select SSL or TLS when the SMTP Port is 465 and 587. Support Email/ Skype: service2@wansview.com... -
Page 23: Sd/Tf Card Setting
3. Support Max.64GB Micro SD card. The duration of SD card formatting is about 20s. 3.4.4.7 Reboot camera Tap “reboot camera”, user can restart the camera. 3.4.4.8 About Camera On this page, user can check the camera firmware version Support Email/ Skype: service2@wansview.com... -
Page 24: Start Video
3.4.5 Start Video Tap Start Video to view live stream. 3.4.6 Delete Device Tap Delete Device to delete the camera. Support Email/ Skype: service2@wansview.com... -
Page 25: Android Access
4. Android Access Wansview APP (Android version) is an application developed by our company based on the Android system. It supports iOS 2.3.0 or 6.0. The functional characteristics of this software: Supports Alarm Notification Supports rapid mobile phone acoustic configuration of camera Wi-Fi;... -
Page 26: Add Camera
Message to check the Alarm info and alarm type. More: Check Records/Photo, Multi-View for the cameras,WiFi Configuration, About Wansview and Exit the APP. 4.2.2 Add Camera By tapping icon you can add camera as your P2P camera. - Page 27 Default user name:admin Default password: 123456 3) Scan QRCode Click Scan QRCode, then scan the Sticker’s QR code on the Bottom of the Camera. Default user name:admin Default password: 123456 Support Email/ Skype: service2@wansview.com...
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Page 28: Live View And Setting
, you can turn ON/OFF the IR LED and Set or Call Preset. On the preset, user can set 8 presets, call preset means the camera sends command to the camera to move to the preset Support Email/ Skype: service2@wansview.com... -
Page 29: Viewing Camera On Multi-View
Camera” page. On this page, user can check Local Picture Record, Playback SD/TF Record, Alarm Setting and Advanced Setting. 4.4.1 Edit camera Alias Access to Edit camera page, on the Alias column, user can edit camera’s name. Support Email/ Skype: service2@wansview.com... -
Page 30: Local Picture And Record
Share Local Picture Long press a selected picture, then user can share picture. View Local Video Select the needed video and choose video player to broadcast. Support Email/ Skype: service2@wansview.com... -
Page 31: Playback Sd/Tf Record
“>”Means the humidity above the set value, the camera will send alarm notification. Trigger Alone : The alarm will be triggered for any kind of alarm condition. Trigger Linkage: If set two or more kinds of alarm methods, only met all alarm conditions, the alarm can be triggered. Support Email/ Skype: service2@wansview.com... -
Page 32: Advanced Setting
When Searching WiFi, user can see the WiFi encryption and signal strength 3. The password shall be not longer than 31 characters. The following special characters are not be supported in SSID and password: ‘ & Support Email/ Skype: service2@wansview.com... -
Page 33: User Settings
Click to enter "FTP Setting"; when the user is using the FTP alarm, user parameters of FTP servers can be set. It is recommended to fill in “./” for Upload Interval. Please refer to 5.2.3.8 for settings. Support Email/ Skype: service2@wansview.com... -
Page 34: Mail Setting
2. If SD card formatting is required during video recording, please stop SD card recording first. The duration of SD card formatting is about 20s. 4.4.5.7 Reboot Device Tap “reboot camera”, user can restart the camera. Support Email/ Skype: service2@wansview.com... -
Page 35: About Camera
4.4.5.8 About camera On this page, use can check the camera firmware version. Support Email/ Skype: service2@wansview.com... -
Page 36: Web Access
5.1.1 Network Installation 1: Please install and start the SearchPro tool 2: The camera tool will automatically find all Wansview IP Cameras in your network and will show their IP address(Figure 5.1). 3: In case your camera isn’t found right away please wait 10-15 seconds for your routers DHCP service to assign an IP address to your camera. -
Page 37: Live Video
Record: Click here to manually record to local computer.. Digital Zoom: Click here to adjust the camera 4X digital zoom. Show/Hide Control Panel. Click here you can show or hide the control panel. Support Email/ Skype: service2@wansview.com... -
Page 38: Playback Video
Click "Playback Video" to enter the SD card video file playback page. Click the video date to inquire. Click "Search" to list the video files of the selected day. Click the listed files to play back. The files can be downloaded by clicking the download button. Support Email/ Skype: service2@wansview.com... -
Page 39: Set Up
5.4.1.3 Pan&Tilt Here user can set the pan/tilt speed (fast/medium/slow)and cruise circles. When the Auto-check after booting and go center is on, when the camera restart, it will pan and tilt and finally go center. Support Email/ Skype: service2@wansview.com... -
Page 40: Other Settings
System Upgrade of the camera can be set at "System Setting" (Firmware for system upgrade can be downloaded from the official website of the company: http://www.wansview.com/Service/). At "Restart timing settings ", the timing restart function can be set for date and time settings. Support Email/ Skype: service2@wansview.com... -
Page 41: Device Information
-Secondary DNS(IP address of your router; for example192.168.x.1) 5.4.2.2 Port Setting At "Port Setting", the user can change web access port (http port). Port setting range: 80-65535. Pay attention not to conflict with other port values. Support Email/ Skype: service2@wansview.com... -
Page 42: Wi-Fi Set Up
Port mapping is required while using domain name to access (For port mapping, please refer to the FAQ). The third party domain name supports 3322.org/dyndns.org/No-iP.com. Support Email/ Skype: service2@wansview.com... -
Page 43: Rtsp Setting
Note: If you want to save the alarm picture and video to FTP, you must build an FTP sever, then create an FTP account with a password (not an anonymous account) on your FTP server. The FTP account must have create and delete file rights. Support Email/ Skype: service2@wansview.com... -
Page 44: Smtp (E-Mail) Setting
50HZ. 110V voltage selects 60HZ, and 60HZ in Japan, Canada etc.) Bit stream settings include: Resolution（1920*1080 or 1280*720）, Bit rate (256~4096kbps), frame rate (1~30fps), steam control or stream type etc.; Reminder: Audio transmission video can be controlled through the on/off button. Support Email/ Skype: service2@wansview.com... -
Page 45: Audio Setting
You can also flip and mirror the video image when tick the options. 5.4.3.4 On Screen Display Setting Enter "OSD Setting" to overlay the time and name on the video image. Support Email/ Skype: service2@wansview.com... -
Page 46: Night Vision Setting
On this page you can can add new user name/password and modify and delete user name. 1: Add user There are 3 user levels you can set. Click Add to enter the following interface to add users and choose user authorities. Support Email/ Skype: service2@wansview.com... -
Page 47: Ip Filtering
Click the red box and it will turn green. Click and drag the mouse to move and modify the size of the box. And then click Save to complete setting. Support Email/ Skype: service2@wansview.com... -
Page 48: Alarm
1-100. The higher the value, the higher sensitivity will be. 5.4.5.3 Audio Detection EnterAudio Detection to start up audio detection and alarm function. In addition, detection sensitivity setting can be set Support Email/ Skype: service2@wansview.com... -
Page 49: Alarm Action
The device is built-in a 8GB Micro SD Card. Enter "SD Card Management", you can view and download the video files/picture files in SD card, check the capacity usage of the SD card and perform SD card formatting. Support Email/ Skype: service2@wansview.com... -
Page 50: Sd Card Capture (Timed Snapshot)
SD card video. If the storage space is full, the new video will automatically overwrite the earliest video file. 5.4.7 Log Enter "Log". The user can check the functional operation log of the camera. Support Email/ Skype: service2@wansview.com... -
Page 51: Local Configuration
If no CD drive is available on a Mac computer, please log into the officail website http://www.wansview.com/Service/download/23.html to download the search tool. The icon of the search tool is: 1. When accessing the camera via Mac, the following menu bar will not be available for camera setting. -
Page 52: Windows Pc Software Access
Screen resolution: ≥1024*768 6.3 iSmartViewPro Installation Access iSmartViewPro installation software: Access the installation software from the camera disk or official website of our company http://www.wansview.com/Service Please create a desktop shortcut when you install iSmartViewPro Desktop shortcut icon 6.4 iSmartViewPro Operation 6.4.1 CMS Interface... -
Page 53: Access To Camera
The items marked with “*” are required to be filled in. Reminder: Please select correct corresponding "device type". Please fill out DID while selecting SmartP2P. Please fill out DDNS or IP address while selecting X series. Support Email/ Skype: service2@wansview.com... -
Page 54: Edit / Delete Device
Brightness and contrast of the camera can be adjusted through the image parameter setting button. The user can choose resolution and can tick Mirror or Flip if the video is upside down. Click , user can pan and tilt the camera by click Up/Down/Left/Right arrow. Support Email/ Skype: service2@wansview.com... -
Page 55: System Settings
Reminder: While creating video scheduling, select “Sustain Recording, stop record when the disk is only 1GB space” or “not enough 1GB space, cover earliest file to continue record”. Choose the created record plan, then Save. Support Email/ Skype: service2@wansview.com... -
Page 56: Local Menu Bar
Manage device Log On this icon, users can query camera operation, such as detailed operation time for Play, Snapshot Record, Get Param, as well as log type etc. 6： Full screen mode Support Email/ Skype: service2@wansview.com... -
Page 57: Mac Software Access
7. Mac Software Access 7.1 About iSmartViewPro iSmartViewPro 2.0 is an IP Camera Centralized Monitoring Software provided by Smarteye(Wansview). iSmartViewPro 2.0 supports the Mac OS operating system. Features of iSmartViewPro 2.0: Supports SmartP2P smart cloud platform camera; Supports multinational language switching;... -
Page 58: Ismartviewpro 2.0 Operation
Run iSmartViewPro2.0 client software on the computer as shown in the figure below: 7.4.2 Device Library Check setting list, add, delete and advanced settings of the camera Icon: Show camera list by Icon List: Show camera list by List. Support Email/ Skype: service2@wansview.com... -
Page 59: Add
Add Camera. Cameras can be added manually or Lan Search Delete Select a specified camera. Click to delete the camera from the list. Device Edit To modify device name and change password Device information Support Email/ Skype: service2@wansview.com... -
Page 60: User Setting
4: Save 7.4.3 System Settings On the system settings, user can set Local path for snap picture and recorded videos, and set the record time length for each file. User can also choose language. Support Email/ Skype: service2@wansview.com... -
Page 61: Video Library
1/4/9 Windows Full screen Color Adjust: 7.4.5 Camera Log The user can get online information of the device through a camera log query, such as alarm information etc.. 8. FAQs/Troubleshooting 8.1 Compatibility Settings for Internet Explorer Support Email/ Skype: service2@wansview.com... - Page 62 “regsvr32” (as shown in Figure 8.4) ====> Press Enter, a dialog box will pop up (Figure 8.5) that says that the npHYPlayer.dll has been installed successfully. Click to confirm====>You can refresh or re-open the web page to view camera in real time. Support Email/ Skype: service2@wansview.com...
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Page 63: Install Ie Tab For Chrome 43
8.4 Install IE Tab for Firefox 42 Due to the fact that Firefox42 and higher no longer supports NPAPI plug-in, the user needs to add an IE tab for Firefox. Here is how to install an IE Tab for Firefox: Support Email/ Skype: service2@wansview.com... -
Page 64: Port Forwarding
1. One router connected (only one router is being used, and the router is directly connected to the WAN) Log on the router, find the Port forwarding (or Port Mapping or Virtual Server), then add the camera’s local IP and Port as in the figure below: Support Email/ Skype: service2@wansview.com... - Page 65 Second, please log on to router 1, find port forwarding, then add the Router 1 IP and camera’s Port number. Note: Because each brand of router is different, port forwarding methods may be different, please consult the user manual of your router to carry out port forwarding. Support Email/ Skype: service2@wansview.com...
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Page 66: Ismartviewpro Exit Abruptly On Windows Xp
8.6 iSmartViewPro Exit Abruptly on Windows XP 1: Right click the iSmartViewPro shortcut, and select Properties as below. Figure 8.6.1 2. Select Compatibility and tick “run this program in compatibility mode for” Figure 8.6.2 Support Email/ Skype: service2@wansview.com... -
Page 67: Q: If The Picture Is Blurry, How To Please Follow Following Picture To Adjust Lens Of Camera
8.7 Q: If the picture is blurry, how to please follow following picture to adjust lens of camera. A: Please kindly adjust the camera lens(see picture on below.) When you adjust it, please watch the live video at the same time until the picture get clear. Support Email/ Skype: service2@wansview.com... - Page 68 Technical Support We hope your Wansview IP Camera is enjoyable and easy to set up and use. You may have some additional questions or concerns th at are not clarified in this user manual. You can always contact us at : Email: service@wansview.com / service2@wansview.com...
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