Utilizing The Park Call/Pickup Parked Call Feature Using The Ip Phone Ui; Last Call Return Key - Mitel 6920 User Manual

Mitel 6920 SIP Phone User Guide
Expansion Module Keys
12. Select from Key 1 through Key 84 (M695).
13. In the Type field, select Park.
14. In the Value field, enter the appropriate value for accessing specific services from the server.
Note: The Value and Line fields are configured by the Administrator.
15. Select from Key 1 through Key 84 (M695).
16. In the Type field, select Pickup.
17. In the Value field, enter the appropriate value for accessing specific services from the server.
Note: The Value and Line fields are configured by the Administrator.
18. Click Save Settings.
19. Click Reset, then click Restart to restart the IP phone and apply the changes.

Utilizing the Park Call/Pickup Parked Call Feature Using the IP Phone UI

Use the following procedure on the IP phone to park a call and pick up a parked call.
Parking a Call
1. While on a live call, press the Park key.
2. Perform the following for your specific server:
If the call is parked successfully, the response is either a greeting voice confirming that the call
was parked, or a hang up occurs. The parked call party hears music on hold.
3. If the call fails, you can pick up the call (using the next procedure) and press the Park key again
to retry Step 2.
Picking Up a Parked Call
1. Pick up the handset on the phone.
2. Enter the extension number where the call was parked.
3. Press the Pickup key.
If the call pick up is successful, you are connected with the parked call.

Last Call Return Key

Using the Mitel Web UI, you can configure the Last Call Return function on a key. If you configure
Last Call Return on a key, and a call comes into your phone, after you are finished with the call and
hang up, you can press the key configured for Last Call Return and the phone dials the last call you
received. When you configure an Last Call Return key, the label LCR displays next to that key on
the IP phone.
lxxxvi