Auto Attendant Setup; Activate Auto Attendant; Number Of Rings (Auto Attendant) - VTech AM18447 User Manual

Answering system basic setup

Auto attendant setup

You can set up the auto attendant to answer outside calls, provide callers with
a company directory, direct calls to a specified extension, and enable callers
to record voice messages by forwarding the calls to the console's general
mailbox. You can use the default announcement or record up to two outgoing
announcements and one directory announcement. For details on how to use
the auto attendant features, see the Auto attendant operation on page 21 of
this user's manual.

Activate auto attendant

The console displays AuAt above the line key(s) when the auto attendant is
turned on for the particular line(s).
When the console is idle, press MENU
1.
2. Press or
3. Press or
All lines, then press
4. Press or
/SKIP.
NOTE: The auto attendant settings, including number of rings and announcement, apply to all
lines where the corresponding line mode is activated.

Number of rings (auto attendant)

Use this feature to set the number of times the system rings before the auto
attendant picks up a call.
When the console is idle, press MENU
1.
2. Press or
/SKIP.
3. Press or
/SKIP.
SELECT or /SKIP again to select No. of rings.
4. Press
MENU/
5. Press or
• Toll saver - the answering system answers a call after two rings when
there are new messages, and after four rings when there are no new
messages. This enables you to check for new messages without paying
for a toll call.
SELECT or /SKIP to save the setting and return to the
6. Press
MENU/
previous menu.
to scroll to Line mode, then press
to select the desired line (Line 1, Line 2, Line 3 or Line 4) or
SELECT or /SKIP.
MENU/
to scroll to Auto attendant, then press
to scroll to Ans sys setup, then press
to scroll to Auto att setup, then press
to choose the desired number of rings (2-7 or Toll saver).
.
/SELECT
MENU/
.
/SELECT
16
SELECT or /SKIP.
SELECT or
MENU/
SELECT or
MENU/
SELECT or
MENU/