VTech Analog Next Gen Series User Manual
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VTech Analog Next Gen Series User Manual

Corded 1-line hotel telephone
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Analog Next Gen Series
NG-A3211
Analog Next Gen Corded 1-line Hotel Telephone
User's Guide

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Summary of Contents for VTech Analog Next Gen Series

  • Page 1 Analog Next Gen Series NG-A3211 Analog Next Gen Corded 1-line Hotel Telephone User‘s Guide...

  • Page 2: Important Safety Instructions

    Important safety instructions The applied nameplate is located at the bottom or rear of the product. When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1.
  • Page 3 when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations...

  • Page 4: Instructions De Sécurité Importantes

    Instructions de sécurité importantes La plaque signalétique appliquée est située au bas et à l'arrière de la base du produit. Lorsque vous utilisez votre équipement téléphonique, des précautions de base doivent toujours être prises pour réduire les risques d’incendie, d’électrocution et de blessure, notamment les suivantes: 1.
  • Page 5 14. Évitez d’utiliser un téléphone (autre que les deux montants de montage jusqu'à ce sans fil) pendant un orage électrique. qu'il se verrouille en place. Reportez-vous Il existe un risque d’électrocution dû à la aux instructions complètes dans la section foudre.

  • Page 6: Table Of Contents

    Message waiting indicator ......17 Play messages ..........17 Appendix ..........18 Troubleshooting ............ 18 VTech Hospitality Limited Warranty Program 21 FCC, ACTA and IC regulations ......23 FCC Part 15 ............ 23 FCC Part 68 and ACTA ......... 23 Industry Canada ..........24 ISEDC Warning ..........

  • Page 7: Parts Checklist

    Parts checklist Items contained in the telephone package: Parts included Model Model name number Base Stand | Telephone base with Telephone line Corded handset Wall Mount overlay cord Bracket Analog Next Gen Corded NG-A3211 1-line Hotel Telephone EN - 7...

  • Page 8: Telephone Layout

    Telephone layout Telephone Base Message Waiting LED Telephone line jack Speed Dial keys Handset connector jack MUTE key Voicemail voltage detection HOLD key Numeric dial keys SPEAKER key VOLUME + VOLUME - EN - 8...
  • Page 9 Telephone layout Corded Handset Earpiece Microphone Handset cord jack (in the handset's compartment) EN - 9...

  • Page 10: Installation

    Installation Installation option - installing base 3. Plug the other end of the telephone line cord to the telephone wall jack. stand for desktop To mount the telephone base on the base stand 1. Turn the telephone base over with the bottom side facing up.

  • Page 11: Installation Option - Converting From Desktop To Wall Mount Position

    Installation option - converting 4. Mount the telephone base on the wall by from desktop to wall mount position positioning the eyelets on the telephone base and the mounting bracket against the To mount the telephone base on the wall mounting studs.
  • Page 12 Mounting bracket footprint dimension Unit: mm EN - 12...

  • Page 13: Replacing Coiled Handset Cord

    Installation Notes Replacing coiled handset cord To replace the coild handset cord: Caution! Please be careful of sharp edges 1. Hold the handset upside down. of base stand that can cause harm during the installation process. 2. Press both thumbs down on the edge of the handset back cover near the back of Avoid placing the phone too close to: the earpiece, and slide the back cover...

  • Page 14: Set Up

    Set up Default settings are indicated by asterisks (*). Setting Options Adjustable by Handset earpiece volume 1, 2*, 3, 4 User and administrator Speakerphone volume 1, 2, 3, 4, 5*, 6, 7, 8 User and administrator Ringer volume Low, Medium*, High Administrator only Ringer tone Tone 1*, Tone 2, Tone 3...
  • Page 15 Set up (Continued) Voicemail voltage detection There are 3 options to set the voicemail voltage detection at the bottom side of the telephone base. Jumper To disable the voicemail voltage detection: 1. Use a narrow object to unplug all the jumpers from the telephone base. To set the voicemail voltage detection by the periodic low voltage pulse detection method: 1.
  • Page 16 Set up (Continued) To clear the programmed Speed Dial key: 1. Remove the faceplate and overlay if they are on the telephone base. Press on the telephone base or lift the handset. Then press the recessed PROGRAM key. The MUTE key flashes when in administrator mode.

  • Page 17: Operation

    Operation Receive a call Mute When there is an incoming call, the telephone To mute the microphone: rings and the MESSAGE WAITING LED flashes. 1. During a call, press MUTE on the telephone To answer a call using the corded handset: base.

  • Page 18: Appendix

    Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. For corded telephone Question Suggestions • Make sure the telephone line cord is plugged firmly into the telephone wall jack.
  • Page 19 Question Suggestions • Try all the above suggestions. • Make sure there is a dial tone before dialing. • Eliminate any background noise. Mute the telephone before dialing, if applicable, or dial from another room in your unit with I cannot dial out. less background noise.
  • Page 20 Question Suggestions • If there is High Speed Internet Access (HSIA) available at the premises through a telephone line, you may need to install a DSL filter (DSL - digital subscriber line) between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference.

  • Page 21: Vtech Hospitality Limited Warranty Program

    If VTech’s authorized service representative repairs the Product, new or refurbished replacement parts may be used. If the Product is replaced, it may be replaced with a new or refurbished Product of the same or similar design. Repair or replacement of Product, at VTech’s option, is the exclusive remedy.
  • Page 22 Product. In if the Product is returned without them. no event shall VTech be liable for any indirect, VTech will charge the end user at then- special, incidental, consequential, or similar current prices for each of the missing items.

  • Page 23: Fcc, Acta And Ic Regulations

    Appendix FCC Part 68 and ACTA FCC, ACTA and IC regulations This equipment complies with Part 68 of the FCC Part 15 FCC rules and with technical requirements This equipment has been tested and found adopted by the Administrative Council for to comply with the requirements for a Class Terminal Attachments (ACTA).

  • Page 24: Industry Canada

    If this equipment is causing harm to the Industry Canada telephone network, your telephone service This product meets the applicable Innovation, provider may temporarily discontinue your Science and Economic Development Canada telephone service. Your telephone service technical specifications. provider is required to notify you before The Ringer Equivalence Number (REN) is an interrupting service.

  • Page 25: Isedc Warning

    ISEDC Warning This device complies with Innovation, Science, and Economic Development Canada licence- exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, (2) this device must accept any interference, including interference that may cause undesired operation of the device.

  • Page 26: Maintenance

    Maintenance Disclaimer and Limitation of Liability VTech Communications, Inc. and its suppliers Taking care of your telephone assume no responsibility for any damage or Your telephone contains sophisticated loss resulting from the use of this user’s manual. electronic parts, so it must be treated with VTech Communications, Inc.

  • Page 27: Technical Specifications

    Size Telephone base: 109.1 x 115.05 x 132.7 mm Corded handset: 203 x 48 x 20.5 mm Manufacturer VTech Telecommunications Limited Address: 23/F Tai Ping Industrial Centre, Block 1, 57 Ting Kok Road, Tai Po, Hong Kong EN - 27...

  • Page 28: Index

    Index Answer a call 17 Technical specification 27 Troubleshooting 18 End a call 17 Unhold 17 FCC, ACTA and IC regulations 23 Voicemail 17 Volume 17 Listening 17 Hold 17 Important safety instructions 2 Wall mount 11 Installation 10 Warranty 21 Telephone base installation 10 Limited Warranty 21 Listening volume 17...
  • Page 29 Specifications are subject to change without notice. Copyright © 2022 VTech Communications, Inc. All rights reserved. 02/22. NG-A3211_UG_V1_CEC_US_2022.02.28...

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