VTech Contemporary Series A2100 Master User Manual
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VTech Contemporary Series A2100 Master User Manual

Analog contemporary series
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A n a l o g C o n t e m p o r a r y S e r i e s
Master User Guide
Models:
Analog corded lobby hotel telephone - A2100,
Analog corded 1-line hotel telephone - A2210,
Analog corded 2-line hotel telephone - A2220,
Analog corded trimstyle hotel telephone - A2310,
Analog cordless 1-line hotel telephone - A2410/CTM-A2411/CTM-A2411-BATT,
Analog cordless 2-line hotel telephone - A2420/CTM-A2421/CTM-A2421-BATT,
Analog corded/cordless 1-line hotel telephone - CTM-A2510,
Analog cordless charging base - C4000/C4001,
Analog cordless charging stand - C4010/C4011,
Analog cordless 1-line accessory handset - C4100/CTM-C4101,
Analog cordless 2-line accessory handset - C4200/CTM-C4201,
Analog cordless 1-line accessory Petite
Analog cordless 2-line accessory Petite
Analog cordless 1-line accessory handset and charger bundle - CTM-A241HS,
Analog cordless 2-line accessory handset and charger bundle - CTM-A242HS,
Analog cordless 1-line accessory handset with speed dials and charger bundle
- CTM-A241SD, and
Analog cordless 2-line accessory handset with speed dials and charger bundle
- CTM-A242SD
BC
- CTM-A241P,
TM
- CTM-A242P,
TM

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Summary of Contents for VTech Contemporary Series A2100

  • Page 1 A n a l o g C o n t e m p o r a r y S e r i e s Master User Guide Models: Analog corded lobby hotel telephone - A2100, Analog corded 1-line hotel telephone - A2210, Analog corded 2-line hotel telephone - A2220,...

  • Page 2: Important Safety Instructions

    Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: This product should be installed by a qualified technician. This product should only be connected to the host equipment and never directly to the network such as Public Switch Telephone Network (PSTN) or Plain Old Telephone Services (POTS).

  • Page 3: Table Of Contents

    Table of contents Parts checklist ..........................1 Telephone layout ..........................4 Analog corded lobby - A2100 ......................4 Analog corded 1-line - A2210 ......................5 Analog corded 2-line - A2220 ......................6 Analog corded trimstyle - A2310 ....................7 Analog cordless 1-line - A2410 .......................8 Analog cordless 1-line - CTM-A2411/CTM-A2411-BATT ..............9 Analog cordless 1-line accessory Petite - CTM-A241P ...............10...

  • Page 4: Parts Checklist

    Parts checklist Items contained in the respective telephone package: Model name Model number Parts included Analog corded A2100 lobby Telephone Telephone base with Corded Mounting line cord faceplate and overlay handset bracket Analog corded A2210 1-line Telephone Telephone base with...
  • Page 5 Parts checklist Items contained in the respective telephone package: Model name Model number Parts included Analog CTM-A2421/ cordless 2-line CTM-A2421-BATT Telephone base with Cordless Mounting Battery (2) Screws (2) faceplate and overlay handset bracket Power adapter Telephone with RJ-45 cord line cord Analog CTM-A242P...
  • Page 6 Parts checklist Items contained in the respective telephone package: Model name Model number Parts included Analog CTM-C4101 cordless 1-line accessory handset Cordless Battery Screws (2) handset Analog C4200 cordless 2-line accessory handset Cordless Battery Screw handset Analog CTM-C4201 cordless 2-line accessory handset Cordless...

  • Page 7: Telephone Layout

    Telephone layout Analog corded lobby - A2100 DATA port Switch hook Wall mount clip RINGER VOL +/VOLUME -/VOLUME...

  • Page 8: Analog Corded 1-Line - A2210

    Telephone layout Analog corded 1-line - A2210 MESSAGE WAITING LED DATA port Switch hook Wall mount clip Sticker covering jumpers RINGER VOL Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) FLASH MUTE +/VOLUME -/VOLUME /SPEAKER HOLD...

  • Page 9: Analog Corded 2-Line - A2220

    Telephone layout Analog corded 2-line - A2220 MESSAGE WAITING LED DATA port Switch hook Wall mount clip Sticker covering jumpers RINGER VOL Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) FLASH MUTE +/VOLUME -/VOLUME /SPEAKER LINE 1 LINE 2 CONF HOLD...

  • Page 10: Analog Corded Trimstyle - A2310

    Telephone layout Analog corded trimstyle - A2310 MESSAGE WAITING LED FAX/DATA port Switch hook Wall mount clip -/VOLUME/+ MUTE FLASH MUTE LED RINGER VOL...

  • Page 11: Analog Cordless 1-Line - A2410

    Telephone layout Analog cordless 1-line - A2410 MESSAGE WAITING LED DATA port Wall mount clip Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) REDIAL FLASH /FIND HANDSET MUTE +/VOLUME -/VOLUME /SPEAKER HOLD CHARGE LED IN USE LED -/VOLUME/+ MESSAGE WAITING LED TALK HOLD REDIAL...

  • Page 12: Analog Cordless 1-Line - Ctm-A2411/Ctm-A2411-Batt

    Telephone layout Analog cordless 1-line - CTM-A2411/CTM-A2411-BATT MESSAGE WAITING LED DATA port Wall mount clip Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) Speed Dial key REDIAL FLASH /FIND HANDSET MUTE +/VOLUME -/VOLUME /SPEAKER HOLD CHARGE LED IN USE LED -/VOLUME/+ MESSAGE WAITING LED TALK...

  • Page 13: Analog Cordless 1-Line Accessory Petite - Ctm-A241P

    Telephone layout Analog cordless 1-line accessory Petite - CTM-A241P MESSAGE WAITING LED Switch hook Wall mount clip Speed Dial keys /USB CHARGE ONLY (USB port for charging only) FLASH +/VOLUME -/VOLUME MUTE RINGER VOL IN USE light HOLD Speed Dial key...

  • Page 14: Analog Cordless 2-Line - A2420

    Telephone layout Analog cordless 2-line - A2420 MESSAGE WAITING LED DATA port Wall mount clip Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) REDIAL FLASH /FIND HANDSET MUTE +/VOLUME -/VOLUME /SPEAKER HOLD CHARGE LED LINE 1 LINE 2 CONF -/VOLUME/+ MESSAGE WAITING LED LINE 2...

  • Page 15: Analog Cordless 2-Line - Ctm-A2421/Ctm-A2421-Batt

    Telephone layout Analog cordless 2-line - CTM-A2421/CTM-A2421-BATT MESSAGE WAITING LED DATA port Wall mount clip Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) Speed Dial key REDIAL FLASH /FIND HANDSET MUTE +/VOLUME -/VOLUME /SPEAKER HOLD CHARGE LED LINE 1 LINE 2 CONF -/VOLUME/+ MESSAGE WAITING LED LINE 2...

  • Page 16: Analog Cordless 2-Line Accessory Petite - Ctm-A242P

    Telephone layout Analog cordless 2-line accessory Petite - CTM-A242P MESSAGE WAITING LED Switch hook Wall mount clip Speed Dial keys /USB CHARGE ONLY (USB port for charging only) FLASH +/VOLUME Speed Dial key -/VOLUME MUTE RINGER VOL LINE 1 HOLD LINE 2 CONF...

  • Page 17: Analog Corded/Cordless 1-Line - Ctm-A2510

    Telephone layout Analog corded/cordless 1-line - CTM-A2510 MESSAGE WAITING LED DATA port Wall mount clip Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) Speed Dial key REDIAL FIND HANDSET MUTE +/VOLUME -/VOLUME /SPEAKER FLASH HOLD IN USE LED -/VOLUME/+ MESSAGE WAITING LED TALK HOLD...

  • Page 18: Analog Cordless Charging Base - C4000/C4001

    Telephone layout Analog cordless charging base - C4000/C4001 Wall mount clip CHARGE LED...

  • Page 19: Analog Cordless Charging Stand - C4010/C4011

    Telephone layout Analog cordless charging stand - C4010/C4011 CHARGE LED...

  • Page 20: Analog Cordless 1-Line Accessory Handset - C4100

    Telephone layout Analog cordless 1-line accessory handset - C4100 -/VOLUME/+ MESSAGE WAITING LED TALK HOLD REDIAL FLASH /SPEAKER MUTE INTERCOM LOW BATTERY LED...

  • Page 21: Analog Cordless 1-Line Accessory Handset - Ctm-C4101

    Telephone layout Analog cordless 1-line accessory handset - CTM-C4101 -/VOLUME/+ MESSAGE WAITING LED TALK HOLD FLASH REDIAL /SPEAKER MUTE MESSAGES Speed Dial keys LOW BATTERY LED...

  • Page 22: Analog Cordless 1-Line Accessory Handset And Charger Bundle - Ctm-A241Hs

    Telephone layout Analog cordless 1-line accessory handset and charger bundle - CTM-A241HS -/VOLUME/+ MESSAGE WAITING LED TALK HOLD REDIAL FLASH /SPEAKER MUTE INTERCOM LOW BATTERY LED CHARGE LED...

  • Page 23: Analog Cordless 1-Line Accessory Handset With Speed Dials And Charger Bundle - Ctm-A241Sd

    Telephone layout Analog cordless 1-line accessory handset with speed dials and charger bundle - CTM-A241SD -/VOLUME/+ MESSAGE WAITING LED TALK HOLD FLASH REDIAL /SPEAKER MUTE MESSAGES Speed Dial keys LOW BATTERY LED CHARGE LED...

  • Page 24: Analog Cordless 2-Line Accessory Handset - C4200

    Telephone layout Analog cordless 2-line accessory handset - C4200 -/VOLUME/+ MESSAGE WAITING LED LINE 2 LINE 1 HOLD CONF FLASH /SPEAKER MUTE REDIAL INTERCOM LOW BATTERY LED...

  • Page 25: Analog Cordless 2-Line Accessory Handset - Ctm-C4201

    Telephone layout Analog cordless 2-line accessory handset - CTM-C4201 -/VOLUME/+ MESSAGE WAITING LED LINE 2 CONF LINE 1 FLASH HOLD REDIAL /SPEAKER MUTE MESSAGES Speed Dial keys LOW BATTERY LED...

  • Page 26: Analog Cordless 2-Line Accessory Handset And Charger Bundle - Ctm-A242Hs

    Telephone layout Analog cordless 2-line accessory handset and charger bundle - CTM-A242HS -/VOLUME/+ MESSAGE WAITING LED LINE 2 LINE 1 HOLD CONF FLASH /SPEAKER MUTE REDIAL INTERCOM LOW BATTERY LED CHARGE LED...

  • Page 27: Analog Cordless 2-Line Accessory Handset With Speed Dials And Charger Bundle - Ctm-A242Sd

    Telephone layout Analog cordless 2-line accessory handset with speed dials and charger bundle - CTM-A242SD -/VOLUME/+ MESSAGE WAITING LED LINE 2 CONF LINE 1 FLASH HOLD REDIAL /SPEAKER MUTE MESSAGES Speed Dial keys LOW BATTERY LED CHARGE LED...

  • Page 28: Installation

    Installation Analog corded lobby/1-line/2-line - A2100/A2210/A2220 Telephone base installation This telephone can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position Turn the telephone base over with the bottom side facing up. Connect the coiled handset cord to the telephone base.
  • Page 29 Installation Analog corded lobby/1-line/2-line - A2100/A2210/A2220 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall: Set aside the handset. On the telephone base cradle, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees).

  • Page 30: Analog Corded Trimstyle - A2310

    Installation Analog corded trimstyle - A2310 Telephone base installation The telephone can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position Turn the telephone base over with the bottom side facing up. Connect the telephone line cord to the telephone base and route along the wire duct.
  • Page 31 Installation Analog corded trimstyle - A2310 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall: Set aside the handset. On the telephone base cradle, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees).

  • Page 32: Analog Cordless 1-Line/2-Line - A2410/Ctm-A2411/A2420/Ctm-A2421

    Installation Analog cordless 1-line/2-line - A2410/CTM-A2411/A2420/CTM-A2421 Telephone base installation This telephone can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position Turn the telephone base over with the bottom side facing up. Insert the tabs into the grooves to affix the mounting bracket in place. Plug the power adapter into an electrical outlet not controlled by a wall switch.
  • Page 33 Installation Analog cordless 1-line/2-line - A2410/CTM-A2411/A2420/CTM-A2421 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall: Unplug the power adapter and telephone line cord. Disconnect the power cord from the telephone base. Set aside the handset.

  • Page 34: Analog Cordless 1-Line/2-Line - Ctm-A2411-Batt/Ctm-A2421-Batt

    Installation Analog cordless 1-line/2-line - CTM-A2411-BATT/CTM-A2421-BATT Telephone base backup battery installation You can install a backup battery in the telephone base to guarantee continual operation during a power outage. The telephone base backup battery only supports complete operation for the telephone base and handset on line 1 during a power outage. You can buy rechargeable battery (BT264392/BT266342) for the telephone base.
  • Page 35 Installation Analog cordless 1-line/2-line - CTM-A2411-BATT/CTM-A2421-BATT Telephone base installation This telephone can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position Turn the telephone base over with the bottom side facing up. Insert the tabs into the grooves to affix the mounting bracket in place.
  • Page 36 Installation Analog cordless 1-line/2-line - CTM-A2411-BATT/CTM-A2421-BATT Installation option - converting from desktop to wall mount position To mount the telephone base on the wall: Unplug the power adapter and telephone line cord. Disconnect the power cord from the telephone base. Set aside the handset.

  • Page 37: Analog Cordless 1-Line/2-Line - A2410/A2420

    Installation Analog cordless 1-line/2-line - A2410/A2420 Handset battery installation Install the battery as shown below. Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset. Plug the battery connector securely into the socket inside the handset battery compartment. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
  • Page 38 Installation Analog cordless 1-line/2-line - A2410/A2420 Handset registration Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and you hear 3 rising beeps as confirmation.

  • Page 39: Analog Cordless 1-Line/2-Line - Ctm-A2411/Ctm-A2411-Batt/Ctm-A2421/Ctm-A2421-Batt

    Installation Analog cordless 1-line/2-line - CTM-A2411/CTM-A2411-BATT/CTM-A2421/CTM-A2421-BATT Handset battery installation Install the battery as shown below. Plug the battery connector securely into the socket inside the handset battery compartment. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then firmly push downward until all the tabs lock in the grooves.
  • Page 40 Installation Analog cordless 1-line/2-line - CTM-A2411/CTM-A2411-BATT/CTM-A2421/CTM-A2421-BATT Handset registration To register a cordless handset to the telephone base: Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and you hear 3 rising beeps as confirmation.

  • Page 41: Analog Cordless 1-Line/2-Line Accessory Petite - Ctm-A241P/Ctm-A242P

    Installation Analog cordless 1-line/2-line accessory Petite - CTM-A241P/CTM-A242P Accessory Petite installation The telephone can be adapted to desktop use or mounted on a standard telephone wall plate. Installation option - desktop position Turn the phone base over with the bottom side facing up. Connect the small end of the power adapter cord on the top of the phone. Power jack Position the mounting bracket as shown.
  • Page 42 Installation Analog cordless 1-line/2-line accessory Petite - CTM-A241P/CTM-A242P Installation option - converting from desktop to wall mount position To mount the phone on the wall: Set aside the handset. On the phone cradle, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the phone.
  • Page 43 Installation Analog cordless 1-line/2-line accessory Petite - CTM-A241P/CTM-A242P Accessory Petite registration To register an accessory Petite to a CTM-A2411/CTM-A2411-BATT/CTM-A2421/CTM-A2421-BATT/CTM-A2510 telephone base: When the telephone base is idle, press 123 and then press HOLD. The MESSAGE WAITING LED turns on for about 90 seconds. Press 123 and then HOLD on the accessory Petite, the MESSAGE WAITING LED on the accessory Petite turns on for 90 seconds.

  • Page 44: Analog Corded/Cordless 1-Line - Ctm-A2510

    Installation Analog corded/cordless 1-line - CTM-A2510 Telephone base installation This telephone can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position Turn the telephone base over with the bottom side facing up. Connect the coiled handset cord to the telephone base. Coiled handset cord jack Insert the tabs into the grooves to affix the mounting bracket in place.
  • Page 45 Installation Analog corded/cordless 1-line - CTM-A2510 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall: Set aside the handset. On the telephone base cradle, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees).
  • Page 46 Installation Analog corded/cordless 1-line - CTM-A2510 Handset battery installation Install the battery as shown below. Plug the battery connector securely into the socket inside the handset battery compartment. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then firmly push downward until all the tabs lock in the grooves.
  • Page 47 Installation Analog corded/cordless 1-line - CTM-A2510 Handset registration When the telephone base is idle, press 123 on the telephone base and then press HOLD. The MESSAGE WAITING LED on the base turns on for about 90 seconds. Press 123 on the cordless handset and then press HOLD. The MESSAGE WAITING LED on the handset turns on for 90 seconds.
  • Page 48 Installation Analog corded/cordless 1-line - CTM-A2510 Charging stand installation The charging stand is designed for desktop use. Install the charging stand as shown below. Electrical outlet not controlled by a wall switch Power adapter Power cord...

  • Page 49: Analog Cordless Charging Base - C4000

    Installation Analog cordless charging base - C4000 Charging base installation The charging base can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position Turn the charging base over with the bottom side facing up. Position the mounting bracket as shown. Connect the power cord to the charging base and route the cord out from the large eyelet on the mounting bracket.

  • Page 50: Analog Cordless Charging Base - C4001

    Installation Analog cordless charging base - C4001 Charging base installation The charging base can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position Turn the charging base over with the bottom side facing up. Position the mounting bracket as shown. Connect the power cord to the charging base and route the cord out from the large eyelet on the mounting bracket.

  • Page 51: Analog Cordless Charging Stand - C4010

    Installation Analog cordless charging stand - C4010 Charging stand installation The charging stand is designed for desktop use. Install the charging stand as shown below. Electrical outlet not controlled by a wall switch Power adapter RJ-45 cord...

  • Page 52: Analog Cordless Charging Stand - C4011/ Ctm-A241Hs/Ctm-A241Sd/Ctm-A242Hs/Ctm-A242Sd

    Installation Analog cordless charging stand - C4011/ CTM-A241HS/CTM-A241SD/CTM-A242HS/CTM-A242SD Charging stand installation The charging stand is designed for desktop use. Install the charging stand as shown below. Electrical outlet not controlled by a wall switch Power adapter Power cord...

  • Page 53: Analog Cordless 1-Line/2-Line Accessory Handset - C4100/C4200/Ctm-A241Hs/Ctm-A242Hs

    Installation Analog cordless 1-line/2-line accessory handset - C4100/C4200/CTM-A241HS/CTM-A242HS Handset battery installation Install the battery as shown below. Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset. Plug the battery connector securely into the socket inside the handset battery compartment. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
  • Page 54 Installation Analog cordless 1-line/2-line accessory handset - C4100/C4200/CTM-A241HS/CTM-A242HS Handset registration Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and you hear 3 rising beeps as confirmation.

  • Page 55: Analog Cordless 1-Line/2-Line Accessory Handset - Ctm-A241Sd/Ctm-A242Sd/Ctm-C4101/Ctm-C4201

    Installation Analog cordless 1-line/2-line accessory handset - CTM-A241SD/CTM-A242SD/CTM-C4101/ CTM-C4201 Handset battery installation Install the battery as shown below. Plug the battery connector securely into the socket inside the handset battery compartment. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then firmly push downward until all the tabs lock in the grooves.
  • Page 56 Installation Analog cordless 1-line/2-line accessory handset - CTM-A241SD/CTM-A242SD/CTM-C4101/ CTM-C4201 Handset registration To register a cordless handset to an A2410/A2420/CTM-A2411/CTM-A2411-BATT/CTM-A2421/CTM-A2421-BATT telephone base: Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and you hear 3 rising beeps as confirmation.

  • Page 57: Telephone Settings

    Turn the telephone base over with the bottom side facing up. • For lobby (A2100), 1-line (A2210) and 2-line (A2220) models, remove the mounting bracket if it is in desktop position. To remove the mounting bracket, firmly push both tabs downward and pull up until they release from the grooves.
  • Page 58 Telephone settings Analog corded lobby/1-line/2-line/trimstyle - A2100/A2210/A2220/A2310 Voicemail voltage detection For 1-line and 2-line models (A2210 and A2220), there are 3 options to set the voicemail voltage detection on the telephone base. To disable the voicemail voltage detection: Remove the faceplate and overlay if they are on the telephone base. Then remove the sticker Jumper on the telephone base.

  • Page 59: Analog Cordless 1-Line/2-Line - A2410/Ctm-A2411/Ctm-A2411-Batt/A2420/Ctm-A2421/ Ctm-A2421-Batt

    Telephone settings Analog cordless 1-line/2-line - A2410/CTM-A2411/CTM-A2411-BATT/A2420/CTM-A2421/ CTM-A2421-BATT Analog corded/cordless 1-line - CTM-A2510 Analog cordless 1-line/2-line accessory handset - CTM-A241SD/CTM-A242SD/CTM-C4101/ CTM-C4201 Analog cordless 1-line/2-line accessory Petite - CTM-A241P/CTM-A242P Default settings are indicated by asterisks (*). Setting Options Adjustable by: Listening volume - handset 1, 2, 3, 4*, 5, 6 User and administrator Speakerphone volume - handset...
  • Page 60 Telephone settings Analog cordless 1-line/2-line - A2410/CTM-A2411/CTM-A2411-BATT/A2420/CTM-A2421/ CTM-A2421-BATT Analog corded/cordless 1-line - CTM-A2510 Analog cordless 1-line/2-line accessory handset - CTM-A241SD/CTM-A242SD/CTM-C4101/ CTM-C4201 Analog cordless 1-line/2-line accessory Petite - CTM-A241P/CTM-A242P Hold The call on hold timeout duration can be programmed from 01 to 99 minutes. Select 00 to disable the auto-release feature on call on hold.
  • Page 61 Telephone settings Analog cordless 1-line/2-line - A2410/CTM-A2411/CTM-A2411-BATT/A2420/CTM-A2421/ CTM-A2421-BATT Analog corded/cordless 1-line - CTM-A2510 Analog cordless 1-line/2-line accessory handset - CTM-A241SD/CTM-A242SD/CTM-C4101/ CTM-C4201 Analog cordless 1-line/2-line accessory Petite - CTM-A241P/CTM-A242P To set the voicemail voltage detection by the Siemens detection method: Follow Step 1 to Step 6 in To disable the voicemail voltage detection above. Disable voicemail signal to the telephone.
  • Page 62 Telephone settings Analog cordless 1-line/2-line - A2410/CTM-A2411/CTM-A2411-BATT/A2420/CTM-A2421/ CTM-A2421-BATT Analog corded/cordless 1-line - CTM-A2510 Analog cordless 1-line/2-line accessory handset - CTM-A241SD/CTM-A242SD/CTM-C4101/ CTM-C4201 Analog cordless 1-line/2-line accessory Petite - CTM-A241P/CTM-A242P To program a Speed Dial key on the cordless handset: Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. Press 61 or 62 for the desired Speed Dial key where the telephone number is to be stored (61 indicates the Speed Dial key below REDIAL key and 62 indicates the Speed Dial key below MUTE key) and you hear 3 beeps.

  • Page 63: Telephone Operation

    Telephone operation Analog corded lobby - A2100 Receive a call The telephone rings when there is an incoming call. Lift the corded handset from the telephone base to answer. Place a call Lift the corded handset and it automatically connects to the operator. Refer to your PABX user’s manual for automatic dialing.

  • Page 64: Analog Corded 1-Line - A2210

    Telephone operation Analog corded 1-line - A2210 Using the corded handset and the telephone base The corded handset and the telephone base speakerphone cannot be used at the same time. However, calls can be switched between the corded handset and the telephone base speakerphone. Receive a call When there is an incoming call, the telephone rings and the MESSAGE WAITING LED flashes.
  • Page 65 Telephone operation Analog corded 1-line - A2210 Hold When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call. To place a call on hold: During a call, press HOLD on the telephone base to place that call on hold.

  • Page 66: Analog Corded 2-Line - A2220

    Telephone operation Analog corded 2-line - A2220 Using the corded handset and the telephone base The corded handset and the telephone base speakerphone cannot be used at the same time. However, calls can be switched between the corded handset and the telephone base speakerphone. Receive a call •...
  • Page 67 Telephone operation Analog corded 2-line - A2220 Mute To mute the microphone: During a call, press MUTE on the telephone base. The MUTE key illuminates when the mute function is turned on. You can hear the party on the other end but they cannot hear you. Press MUTE again to resume the conversation.

  • Page 68: Analog Corded Trimstyle - A2310

    Telephone operation Analog corded trimstyle - A2310 Receive a call When there is an incoming call, the telephone rings and the MESSAGE WAITING LED flashes. To answer a call: Lift the corded handset from the telephone base. Place a call Lift the corded handset from the telephone base.

  • Page 69: Analog Cordless 1-Line - A2410/Ctm-A2411/Ctm-A2411-Batt

    Telephone operation Analog cordless 1-line - A2410/CTM-A2411/CTM-A2411-BATT Using the cordless handset and the telephone base The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the cordless handset and the telephone base speakerphone. cordless handset or the telephone base is in use, the TALK key on the cordless handset and the IN USE LED on the When the telephone base illuminate.
  • Page 70 Telephone operation Analog cordless 1-line - A2410/CTM-A2411/CTM-A2411-BATT Handset speakerphone /SPEAKER on the cordless handset to switch between speakerphone mode and handset earpiece mode. During a call, press Redial The last dialed number on the cordless handset or the telephone base is stored for 15 minutes. To redial the last dialed number from the cordless handset: Press TALK or /SPEAKER.
  • Page 71 Telephone operation Analog cordless 1-line - A2410/CTM-A2411/CTM-A2411-BATT Intercom (for A2410 only) Use this feature for conversations between two cordless handsets, or a cordless handset and the telephone base. To initiate an intercom call: • On the cordless handset, press INTERCOM when it is not in use. It beeps and the INTERCOM key illuminates. All destination cordless handsets (except the cordless handset on the telephone base) and the telephone base ring, and the INTERCOM/INT keys flash.

  • Page 72: Analog Cordless 1-Line Accessory Petite - Ctm-A241P

    Telephone operation Analog cordless 1-line accessory Petite - CTM-A241P Receive a call When there is an incoming call, the telephone rings. The IN USE LED flashes. To answer a call: Lift the corded handset from the accessory phone base. The IN USE LED illuminates. Place a call Lift the corded handset.

  • Page 73: Analog Cordless 2-Line - A2420/Ctm-A2421/Ctm-A2421-Batt

    Telephone operation Analog cordless 2-line - A2420/CTM-A2421/CTM-A2421-BATT Using the cordless handset and the telephone base The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the cordless handset and the telephone base speakerphone. When the cordless handset or the telephone base is in use, the corresponding line keys on the cordless handset and the telephone base illuminate.

  • Page 74: Call Waiting

    Telephone operation Analog cordless 2-line - A2420/CTM-A2421/CTM-A2421-BATT Speakerphone /SPEAKER on the cordless handset or the telephone base. The first available line is selected, When the telephone is idle, press starting with line 1. Redial The last dialed number on the cordless handset or telephone base is stored for 15 minutes. To redial the last dialed number from the handset or telephone base: Press LINE 1, LINE 2 or /SPEAKER.
  • Page 75 Telephone operation Analog cordless 2-line - A2420/CTM-A2421/CTM-A2421-BATT To answer an intercom call: Lift the cordless handset from the telephone base cradle, or press INTERCOM on the cordless handset. • -OR- • Press INT or /SPEAKER on the telephone base. To answer an incoming call during an intercom call: Press the flashing line key on the cordless handset or telephone base, or press /SPEAKER twice on the telephone base.

  • Page 76: Analog Cordless 2-Line Accessory Petite - Ctm-A242P

    Telephone operation Analog cordless 2-line accessory Petite - CTM-A242P Receive a call When there is a line 1 incoming call, the telephone rings. The LINE 1 key flashes. • When there is a line 2 incoming call, the telephone rings. The LINE 2 key flashes. •...
  • Page 77 Telephone operation Analog cordless 2-line accessory Petite- CTM-A242P Conference call This telephone allows three-way conversations. To initiate a conference call: Place a call to the first party. Press HOLD to place the first party on hold. Place a second call on the other line. Once the second party is on the line, press CONF to start a three-way conference.

  • Page 78: Analog Corded/Cordless 1-Line - Ctm-A2510

    Telephone operation Analog corded/cordless 1-line - CTM-A2510 Using the corded handset, cordless handset and the telephone base The corded handset, cordless handset and the telephone base cannot be used on the same call. However, calls can be switched among the corded handset, cordless handset and the telephone base speakerphone. When the corded handset, cordless handset or the telephone base is in use, the TALK key on the cordless handset and the IN USE LED on the telephone base illuminate.

  • Page 79: Handset Speakerphone

    Telephone operation Analog corded/cordless 1-line - CTM-A2510 Handset speakerphone /SPEAKER on the cordless handset to switch between speakerphone mode and handset earpiece mode. During a call, press Redial The last dialed number on the cordless handset or the telephone base is stored for 15 minutes. To redial the last dialed number from the corded handset: Lift the corded handset from the telephone base.
  • Page 80 Telephone operation Analog corded/cordless 1-line - CTM-A2510 Find handset Use this feature to find all registered cordless handsets. To start paging: Press FIND HANDSET on the telephone base when the telephone is not in use. All idle cordless handsets beep for 60 seconds. To end paging: Press FIND HANDSET again on the telephone base.

  • Page 81: Appendix

    Appendix Handset battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to 7 hours While in speakerphone mode (talking*) Up to 5 hours While not in use (standby**) Up to 7 days...

  • Page 82: Troubleshooting

    Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. For corded telephones: telephone does not work at all. • Make sure the telephone line is plugged into the TEL port of the telephone base. •...
  • Page 83 Appendix Troubleshooting For cordless telephones: telephone does not work at all. Make sure the RJ-45 cord is plugged into the TEL port of the telephone base. • • Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. •...
  • Page 84 Appendix Troubleshooting For cordless telephones: The telephone does not ring when there is an incoming call. • Make sure the telephone line cord and the power adapter are plugged in properly (page 29). • The cordless handset may be too far from the telephone base. Move it closer to the telephone base. •...

  • Page 85: Precautions For Users Of Implanted Cardiac Pacemakers

    VTech product service centers. Please call 1 (800) 8 BATTERY for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.

  • Page 86: Vtech Hospitality Limited Warranty Program

    If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair and return shipping costs for the repair of Products that not covered by this limited warranty.

  • Page 87: Fcc, Acta And Ic Regulations

    For repair procedures, follow the instructions outlined under VTech Hospitality limited warranty program in the user’s manual. If this equipment is causing harm to the telephone network, your telephone service provider may temporarily discontinue your telephone service.

  • Page 88: Energy-Saving Charging Mode

    Appendix Energy-saving charging mode When this mode is activated, all telephone functions, except handset battery charging, will be disabled. To activate the energy-saving charging mode in A2410/A2420/CTM-A2411/CTM-A2421: Unplug the telephone base power adapter from the power outlet. Unplug the telephone line cord from the telephone wall jack. Make sure all handsets are plugged with charged batteries before proceeding.

  • Page 89: Maintenance

    Appendix Maintenance Taking care of the telephone The telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect the telephone if you ever need to ship it. Avoid water The telephone can be damaged if it gets wet.

  • Page 90: Technical Specifications

    Appendix Technical specifications Analog corded lobby - A2100 Power requirement Line powered 24V or 48V Size Telephone base: 8.03 x 5.98 x 3.74 in (204 x 152 x 95 mm) Corded handset: 8.39 x 1.85 x 1.58 in (213 x 47 x 40 mm)
  • Page 91 Appendix Technical specifications Analog cordless 1-line/2-line - CTM-A2411/CTM-A2411-BATT/CTM-A2421/CTM-A2421-BATT Frequency Control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.
  • Page 92 Appendix Technical specifications Analog cordless charging base - C4000 Power requirement 6V DC @600mA Size 8.11 x 3.70 x 2.87 in (206 x 94 x 73 mm) Analog cordless charging base - C4001 Power requirement 6V DC @400mA Size 8.11 x 3.70 x 2.87 in (206 x 94 x 73 mm) Analog cordless charging stand - C4010 Power requirement 6V DC @600mA...
  • Page 93 Appendix Technical specifications Analog cordless 1-line/2-line accessory handset and charger bundle - CTM-A241HS/CTM-A242HS Frequency Control Crystal controlled PLL synthesizer Transmit frequency 1921.536-1928.448 MHz Channels Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.

  • Page 94: Index

    Index A2100 4, 25–26, 54–55, 60 Initiate a conference call 64, 72, 74 A2210 5, 25–26, 54–55, 61–62 Initiate an intercom call 68, 71 A2220 6, 25–26, 54–55, 63–64 Installation 25–53 A2310 7, 27–28, 54–55, 65 Intercom 68, 71–72 A2410 8, 29–30, 34–35, 56–59, 66–68 A2420 11, 29–30, 34–35, 56–59, 70–72...
  • Page 95 A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008. Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5. VTech is the registered trademark of VTech Holdings Limited.

This manual is also suitable for:

Contemporary series a2210Contemporary series a2220Contemporary series a2310Contemporary series a2410Contemporary series ctm-a2411Contemporary series ctm-a2411-batt ... Show all

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