User Access Codes; Access Code Types; Level 1 Access (Supervisor/Administrator) - DSC iOtega User Manual

Chapter 6.0 User access codes

6.0 User access codes

The iotega system supports up to 100 users, including the Master user. By default, user #1 is the
Master user. You cannot disable or delete this user from the system. The system also supports an
additional two duress codes, one for each partition.
From the touchscreen keypad, you can program and configure user types for users 2 through 100.
You can assign a user to one or both partitions and enable or disable system interaction.
User access codes are four digits and must be unique; the system does not duplicate codes. If you
program a duplicate code, the system errors and rejects the code. If you try to change an existing
user code to a one that is already programmed, the system errors and rejects the change.

6.1 Access code types

The iotega system provides the following user access code types:
Master code
This is the system master code. You cannot disable or delete this code, but you
can change it in the user app or on the touchscreen keypad. Use this code to pro-
gram all other access codes, including the duress codes. You can use this code
to do all user-level functions, except to access Installer mode.
User codes
There are two access levels for user codes:
Each level has different permissions. S ee the following sections for descrip-
tions of each level.
Duress codes Use duress codes to disarm the system only in an emergency situation. W hen
used, an emergency disarm event transmits to the monitoring station. T he sys-
tem supports two duress codes, one for each partition. T hese codes are
excluded from the total number of available codes. T hey have the access level
of a Level 2 Basic User.

6.1.1 Level 1 access (supervisor/administrator)

Users at this level have similar privileges to the master user but are limited based on their partition
assignment. Users can do the following actions on their partitions:
Arm/disarm
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Bypass/unbypass
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Chime enable/disable
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View troubles
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Level 1 users can also do any user level functionality on the keypad or user app, as follows:
Initiate system test
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Enable installer or remote access
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Language selection
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View event buffer
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View PowerG camera images
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Program zone and partition labels
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Schedule Auto Arming
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Initiate firmware updates
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Update the system WiFi SSID and password
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Level 1 - Supervisor/Administrator
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Level 2 - Basic/Standard User
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