Troubleshooting - Pioneer Elite VSX-47TX Operating Instructions Manual

Audio/video multi-channel receiver
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Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with
this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other
components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks
listed below, ask your nearest PIONEER authorized service center or your dealer to carry out repair work.
Symptom
Power
The power does not turn on.
The unit does not respond
when the buttons are
pressed.
During operation, the unit
suddenly switches off.
AMP ERR blinks in the
display and the unit turns
off.
OVERHEAT blinks in the
display and no sound is
output.
Setup
The setup screen doesn't
appear.
Every time Auto Surround
Sound Setup is attempted,
there is some kind of error, or
the settings seem incorrect.
The LARGE and SMALL
settings for speakers after
the Auto Surround Sound
Setup are incorrect.
After the proper settings
have been made, there still
seems to be something
wrong with the sound.
No audio
No sound is output when a
function is selected.
No sound output from the
front speakers.
Cause
• The power plug is disconnected.
• The protection circuit may have been
activated.
• Static electricity caused by dry air.
• The speaker wires are frayed or sticking
out of the jack, and are touching the back of
the receiver or another set of wires.
• The receiver probably has a serious
problem.
• The receiver has gotten too hot.
• The output jacks haven't been connected
properly.
• The MONITOR OUT jack haven't been
connected.
• The room environment is not optimal for
auto setup (too much ambient noise,
obstacles blocking the speakers from the
microphone, etc.)
• There are other frequencies in the room
that are affecting the auto setup.
• The speakers have been incorrectly
connected (+/- connections are reversed).
• Improper connections.
• Sound is muted.
• The volume is turned down.
• The TAPE 2 MONITOR is on.
• Speakers are turned off.
• DIGITAL/ANALOG setting is incorrect.
• MULTI CH IN mode is on.
• The U-shaped connectors that connect
the POWER AMP IN terminals to the front
channel pre outs are not connected.
• The front speakers are connected to the
B speaker system jack.
Techno Tidbits & Problem-solving
Remedy
• Connect the power plug to the wall outlet.
• Disconnect the power plug from the
outlet, and insert again.
• Switch the unit off, then on again.
• Disconnect the power plug from the
outlet, and insert again.
• Reinsert the speaker wires, making sure
there are no stray strands of wire and that
they are inserted fully (see p.25)
• You won't be able to operate the receiver
for a minute. After that turn the receiver
back on. If you have the same problem
again call a Pioneer-accredited repair center.
• Turn the receiver off and allow it to cool
down with good ventilation. It is very likely
that you have a heat dispersal and ventilation
problem so please follow the instructions in
"Installing the Receiver" (p.8 ) carefully.
• Check all connections (see p.16-23).
• Connect the MONITOR OUT jacks to the
TV monitor (see p.16).
• Make sure the room environment is in
line with the guidelines displayed on the
OSD during auto setup (see p.13-14, memo
p.15, & 36-37).
• Check for household appliances (air
conditioner, fan, etc.) that may be affecting
the environment and switch them off if
necessary.
• Check all connections (see p.25).
• Make sure the component is connected
correctly (see p.16-26).
• Press MUTING on the remote control.
• Adjust MASTER VOLUME.
• Turn TAPE 2 MONITOR off (see p.54).
• Press SPEAKERS (A/B) to select the
speakers you connected (see p.71).
• Select the proper signal with the SIGNAL
SELECT button (see p.45).
• Turn MULTI CH IN mode off (see p.53).
• Connect the POWER AMP IN terminals
to the front channel pre outs using the
supplied U-shaped connectors (see p.30).
• Connect the front speakers to the A
speaker system jacks (see p.25).
105

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