Appendix
Troubleshooting
The battery does not charge in the cordless handset or the battery does not accept charge.
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If the cordless handset is in the telephone base, charging base or charging stand but the CHARGE
The CHARGE LED is off
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If the battery is completely depleted,
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The CHARGE LED is off.
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Clean the charging contacts on the cordless handset, telephone base, charging base and/or charging stand each month with a
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The telephone does not ring when there is an incoming call.
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Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with
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telephone service provider (charges may apply)
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installing your phone as far away as possible from these types of electronic devices
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The cordless handset beeps and is not performing normally.
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Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with
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Check your SIP server or telephone administrative
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Disconnect the telephone base from the network wall jack and connect a
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installing your phone as far away as possible from these types of electronic devices
There is interference during a telephone conversation, or the call fades in and out when I am using the cordless handset.
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The cordless handset may be out of
transmission
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installing your phone as far away as possible from these types of electronic devices
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If other SIP telephones in your hotel are having the same problem,
telephone service provider (charges may apply)
I hear other calls when using the telephone.
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Disconnect the telephone base from the network wall jack and connect a
provider (charges may apply)
I hear noise on the cordless handset and the keys do not work.
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radios and other DECT p
place the cordless
to the
radios and other DECT p
Move the handset closer to the telephone base or adjust the setting of RF
radios and other DECT p
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CHARGE
If the other SIP telephone
Check your SIP