Getting Help; Readme - Native Instruments Audio 8 DJ Operation Manual

13. Getting Help

If you cannot find the reason for a problem, NATIVE INSTRUMENTS provides extensive
help to registered users.
13.1 Readme/ Knowledge Base/ Online Support

13.1.1 Readme

Always consult the Readme file found on the installation CD. It contains important in-
formation and all last minute changes that were not available at the time of writing this
manual.
13.1.2 Knowledge Base
You can access the Knowledge Base at
www.native-instruments.com/knowledgebase.
To search the Knowledge Base you have to login with your user account first. You can
find more information about the registration in chapter 6 (Registration and Product
Authorization).
13.1.3 Online Support
You can reach the Online Support via
www.native-instruments.com/productsupport
To contact our support team, you need to login with your user account. You can find more
information about the registration in chapter 6 (Registration and Product Authorization).
The following form will ask you for all information about your hardware and software en-
vironment, to better facilitate the information to our support team. The entries you make
AUDIO 8 DJ – 57