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NEC DX2000 Maintenance Manual

NEC DX2000 Maintenance Manual

Scalable modular server
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Download this manual See also: User Manual
Maintenance Guide
NEC Scalable Modular Server
DX2000
Chapter 1 Maintenance
Chapter 2 Useful Features
Chapter 3 Appendix
Second Edition
April 2016
© NEC Corporation 2016

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Summary of Contents for NEC DX2000

  • Page 1 Maintenance Guide NEC Scalable Modular Server DX2000 Chapter 1 Maintenance Chapter 2 Useful Features Chapter 3 Appendix Second Edition April 2016 © NEC Corporation 2016...

  • Page 2: Documents Provided With This Product

    Preparations required for using the server, such as installation of the Connection server and connection of cables. Chapter 3: Setup Server module BIOS configurations and summary of DX2000 Utility Disk Chapter 4: NW Switch Modules Support function of internal NW switch modules, setup and initial...

  • Page 3: Table Of Contents

    Before Asking for Repair ........................18 Troubleshooting ............................19 From Power On to When the NW Switch Module Starts Operating ..........19 Upon Using the DX2000 Utility Disc ....................20 Upon Installing an OS ........................20 When OS Is Started ......................... 20 When Connecting to a Network .......................
  • Page 4 Boot ............................109 1.2.6 Save & Exit ..........................113 Chapter 3 Appendix ............................114 POST Error Message ............................ 115 BMC Error Messages ............................ 122 Error Messages of CSC Modules ........................127 Revision Record ............................130 Scalable Modular Server DX2000 Maintenance Guide...

  • Page 5: Notations Used In This Document

    Notations and abbreviation used in this document This server described in this document refers to the main unit. Abbreviation described in the text is shown below. Notation/abbreviation Name Chassis Sensor Card NW Switch Network Switch Scalable Modular Server DX2000 Maintenance Guide...

  • Page 6: Trademarks

    Adobe Systems Incorporated. PCI Express is a trademark of Peripheral Component Interconnect Special Interest Group. All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners. Scalable Modular Server DX2000 Maintenance Guide...

  • Page 7: License Notification

    BSD License which accompanies this distribution. The full text of the license may be found at http://opensource.org/licenses/bsd-license.php THE PROGRAM IS DISTRIBUTED UNDER THE BSD LICENSE ON AN "AS IS" BASIS, WITHOUT WARRANTIES OR REPRESENTATIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 8 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 9 License http://opensource.apple.com/source/network_cmds/n BSD-style Copyright (C) 1995, 1996, 1997, and etwork_cmds-328/ping6.tproj/md5.h 1998 WIDE Project http://opensource.apple.com/source/network_cmds/n etwork_cmds-328/ping6.tproj/md5.c SHA2 http://www.aarongifford.com/computers/sha2-1.0.zip BSD-style Copyright (c) 2000-2001, Aaron D. Gifford stdint.h http://msinttypes.googlecode.com/svn/trunk/stdint.h BSD-style Copyright (c) 2006-2008 Alexander Chemeris Scalable Modular Server DX2000 Maintenance Guide...

  • Page 10: Warnings And Additions To This Document

    The contents of this document may change without prior notice. Do not make copies or alter the document content without permission from NEC Corporation. Every effort has been made to ensure the completeness of this document. However, if you have any concerns, or discover errors or omissions, please contact your retailer.

  • Page 11: Chapter 1 Maintenance

    Describes how to reset the server. Refer to this section when the server is not working. 6. System Diagnostic Tool Describes the system diagnostics of this server. 7. Serer Management Utility Describes the management tool and management utility. Scalable Modular Server DX2000 Maintenance Guide...

  • Page 12: Transfer, Movement, And Disposal

    Important NEC assumes no liability for data leakage should the product be transferred to a third party without erasing the data. Data seems to be erased when you empty "Recycle Bin" of Windows or execute the "format" command of the operating system.

  • Page 13: Disposal Of The Server And Consumables

    Some components including fans and solid state drives (SSD) work for a limited period of time and require replacement. For stable operation of the server, NEC recommends you regularly replace these components. Contact your sales representative for information on replacement or the lifetime of components.
  • Page 14 4. Disconnect all the cables from the server. Pull out the server from the rack slowly, withthree or more people. For the procedure, refer to Chapter 2, Installation and Connection in DX2000 User’s Guide. 5. Pack the server securely to protect from damage, shock, and vibration.

  • Page 15: Daily Maintenance

    Check the STATUS LED on the front of the server. For the functions and descriptions of the LED, refer to Chapter 1 (3. Names and Functions of Parts) in DX2000 User’s Guide. If the indicator shows the server abnormality, contact your sales representative.

  • Page 16: Cleaning

    6. Rub off stains on the server with the cloth prepared in step 5. 7. Soak a soft cloth in water, squeeze it firmly, and wipe the server with it once again. 8. Wipe the server with a dry cloth. Scalable Modular Server DX2000 Maintenance Guide...

  • Page 17: Cleaning The Ac Cable

    6. Rub off stains on the AC cable with the cloth prepared in step 5. 7. Soak a soft cloth in water, squeeze it firmly, and wipe the AC cable with it once again. 8. Wipe the AC cable with a dry cloth. Scalable Modular Server DX2000 Maintenance Guide...

  • Page 18: User Support

    User Support Before getting after-sales service, check the contents of the warranty and service. Maintenance Services Service representatives from NEC subsidiary companies or companies authorized by NEC provide maintenance services. For the services, contact your sales representative. Before Asking for Repair If you think that a failure occurred, follow the steps below: 1.

  • Page 19: Troubleshooting

    The STATUS LED on the front panel lights amber.  Is there any warning or error message shown for the internal modules?  You need to replace the module for which an error has been detected. Contact the maintenance service company. Scalable Modular Server DX2000 Maintenance Guide...

  • Page 20: Upon Using The Dx2000 Utility Disc

    Unable to start the DX2000 Utility Disc  Is DX2000 Utility Disc set?  Check that DX2000 Utility Disc is properly set. Upon Installing an OS Unable to install an OS  You cannot install an OS by using the server only. You need to access the server remotely by using a management terminal.

  • Page 21: When Connecting To A Network

    The power is not turned off  Did you issue an IPMI command to power off the server from remotely connected management terminal that runs the management tool?  Confirm that the issued IPMI command is correct. Scalable Modular Server DX2000 Maintenance Guide...

  • Page 22: Resetting And Turning Off The Power Forcibly

    #ipmitool –I lanplus –U < > -P < > -H < relevant slot > power reset Note To reset the server when it is not frozen, make sure that no processing is in progress Scalable Modular Server DX2000 Maintenance Guide...

  • Page 23: Resetting The Server Module Bmc

    The CSC Reset switch in the CSC module allows you to reset only the CSC module. Hold it down for at least 4 seconds to reset it. The remote management feature is not available for about 30 seconds after resetting the module. CSC RESET switch Scalable Modular Server DX2000 Maintenance Guide...

  • Page 24: Forced Shutdown

    Hold down the Power switch on the front panel at least eight seconds to forcibly turn off the power of DX2000. This turns off the power of all modules regardless of the operating status of the internal server module. The data in the progress may be lost as the top priority is given to the power-off process. Do not use the feature except in emergency.

  • Page 25: System Diagnostic Tool

    Chapter 1 Maintenance 6. System Diagnostic Tool System Diagnostic Tool This chapter describes how to operate the system diagnostic tool included in “DX2000 Utility Disk” that comes with this server. System diagnostic management tool ● Starting the server: To start it in this server, insert the DX2000 Utility Disk into the USB connection CD/DVD-ROM drive on the front of the server and boot it from the DVD-ROM to use it.
  • Page 26 When applicable commands are narrowed down to one option, it is listed in a command line. History function You can refer to the command history entered after starting the function by up/down arrow keys. Scalable Modular Server DX2000 Maintenance Guide...

  • Page 27: Starting In The Server

    Deploy server module in this server. Connect LAN to the management LAN connector of NW switch module #1 of this server. 192.168.16.9 and subnet mask Set the network setting of the console terminal to IP address 255.255.240.0. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 28 Open the top panel of this server and press the POWER button of the Deploy server module. Boot the DX2000 Utility Disk from the CD/DVD-ROM drive connected to the front side USB. When you have started the system diagnostic management tool, connect BMC of the Deploy server module at IP address 192.168.16.8 from the console terminal.
  • Page 29 When 10 seconds have passed without any entry, the process moves on and operates with the default User/Password. (Default User: Mainte, Password: Mainte) To start the tool with other User/Password than the default User/Password, press the ENTER key within10 seconds. Enter User/Password accessible to CSC modules and server modules. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 30 Enter the command “list” in the Management Tool window and check if server modules are recognized. 10. If you find all server modules unrecognized, enter the command “reload” to start searching again. MNG PC> reload Please wait...Searching. Scalable Modular Server DX2000 Maintenance Guide...

  • Page 31: Starting By The Management Terminal

    Connect LAN to the management LAN connector of the network NW switch module #1 of this server. Make it connectable to NW switch module #1 and #2 via a network hub if the BMC setting of the server module is set to duplication enabled. 2) USB port 3) CD/DVD-ROM drive Scalable Modular Server DX2000 Maintenance Guide...
  • Page 32 When you have connected the management terminal to this server, start the tool in the following procedure. Connect the AC cable to this server. Turn on the power of the management terminal and boot it from the DX2000 Utility Disk. X-window starts and displays the following message in the Management Tool window.

  • Page 33: Operating The System Diagnostic Management Tool

    MNG PC CPU Board2 TeDoLi CPU Board3 TeDoLi CPU Board43 TeDoLi CPU Board44 TeDoLi +----------------+----------+----------+----------+ CSC : 1 CPU : 43 + MNG PC PASS: 0 PASS: 0 FAIL: 0 FAIL: 0 MNG PC> Scalable Modular Server DX2000 Maintenance Guide...
  • Page 34 If you find “Fail” in Status in step 3, specify the module with ‘ list ”server module number” ’ and check the detail. (Example: When you find the server module 23 to be Fail, enter “list 23”.) Scalable Modular Server DX2000 Maintenance Guide...
  • Page 35 Enter directory name [/]: log2015 Please wait a moment..........Now saving... All logs have been saved. MNG PC> * The log file is saved in the tar.gz format. Extract it to check the content. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 36 On the top of the screen, select “System”- >”Shut Down…” and press the “Shut Down” button in the displayed dialog box to shut down the system. When you restart the system, note that the system diagnostic management tool may not find server modules. 10. Pull out the AC cable. Scalable Modular Server DX2000 Maintenance Guide...

  • Page 37: Command List

    Displays the server module screen on the system diagnostic management tool. smart Displays the s.m.a.r.t information of server modules. reload Reloads the server module information. Displays the version of the system diagnostic management tool. help Displays the command list. Scalable Modular Server DX2000 Maintenance Guide...

  • Page 38: Command Reference

    CPU Board1 MNG PC CPU Board2 TeDoLi CPU Board3 TeDoLi CPU Board43 TeDoLi CPU Board44 TeDoLi +----------------+----------+----------+----------+ CSC : 1 CPU : 43 + MNG PC PASS: 0 PASS: 0 FAIL: 0 FAIL: 0 Scalable Modular Server DX2000 Maintenance Guide...
  • Page 39 CPU Board2 TeDoLi PASS CPU Board3 TeDoLi PASS CPU Board43 TeDoLi PASS CPU Board44 TeDoLi PASS +----------------+----------+----------+----------+ CSC : 1 CPU : 43 + MNG PC PASS: 1 PASS: 43 FAIL: 0 FAIL: 0 Scalable Modular Server DX2000 Maintenance Guide...
  • Page 40 Type Status +----------------+----------+----------+----------+ PASS CPU Board1 MNG PC CPU Board2 CPU Board3 CPU Board43 CPU Board44 +----------------+----------+----------+----------+ CSC : 1 CPU : 43 + MNG PC PASS: 1 PASS: 0 FAIL: 0 FAIL: 0 Scalable Modular Server DX2000 Maintenance Guide...
  • Page 41 CPU Board1 2014/10/24 13:00:10 CPU Board2 2014/10/24 13:00:10 CPU Board3 2014/10/24 13:00:10 CPU Board43 2014/10/24 13:00:10 CPU Board44 2014/10/24 13:00:10 +---------------------------+---------------------+ <ENTER> MNG PC> list 4 Please wait a moment..CPU Board 004 List +----+-+---------------------------------+----------------+----+-------------+ Scalable Modular Server DX2000 Maintenance Guide...
  • Page 42 PASS : Indicates that diagnosis normally ended. FAIL : Indicates that the result of diagnosis is abnormal. ABRT : Indicates that diagnosis abnormally ended. WARN : Indicates that the result of diagnosis includes warning. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 43 : Indicates that diagnosis normally ended. fail : Indicates that the result of diagnosis is abnormal. abort : Indicates that diagnosis abnormally ended. warning : Indicates that the result of diagnosis includes warning. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 44 !!! Please Enable terminal log function !!! Press any key to continue. <ENTER> </var/log/log/001/cpu_bord_001.log> ################################################################ TeDoLi Log ################################################################ [PROGRAM] Release Version : S16.20.12_k Build Date : Dec 10 2015 11:21:22 Rootfs Version : 16.01.00 Scalable Modular Server DX2000 Maintenance Guide...
  • Page 45 Specify the target to collect log. Enter a directory name to create a directory to save the data. Enter a space (default) to create no directory. A message to indicate successful log saving. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 46 Screen image： Description number <ENTER> MNG PC> sol 2 MNG PC> Description： Description Description number Open a window on the system diagnostic management tool to display the console screen of the specified server module. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 47 === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x00) Offline data collection activity was never started. Auto Offline Data Collection: Disabled. ： ： Scalable Modular Server DX2000 Maintenance Guide...
  • Page 48 MNG PC> ver Release Version : MM20.00.11 Build Date : Dec 11 2015 12:03:53 Rootfs Version : 16.01.00 Description: Description Description number The version of the system diagnostic management tool and the build date are displayed. Scalable Modular Server DX2000 Maintenance Guide...

  • Page 49: Tedoli

    Connect it to NW switch module #1 and #2 via a network hub if the BMC setting of the server module is set to duplication enabled. <2>DX2000 Utility Disk medium and CD/DVD-ROM drive <3>LAN cable (CAT5e or higher) Scalable Modular Server DX2000 Maintenance Guide...

  • Page 50: Starting Tedoli

    When you have connected a console terminal to this server, start the tool in the following procedure. Insert the DX2000 Utility Disk into the console terminal. Specify the IP address on the console terminal and connect BMC of the server module to execute TeDoLi.
  • Page 51 Chapter 1 Maintenance 6. System Diagnostic Tool Use the RemoteKVM function to display the server module screen to execute TeDoLi. Select “Enabled” on the menu to enable the remote device of the RemoteKVM function. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 52 Chapter 1 Maintenance 6. System Diagnostic Tool Select “Remote Media” of the RemoteKVM function. Press the “Browse” button of CD/DVD of the remote media. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 53 Chapter 1 Maintenance 6. System Diagnostic Tool Select the “tedoli.iso” file in the “diagnosis” folder on the DX2000 Utility Disk. Connect the ISO image of TeDoLi by the remote media. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 54 TeDoLi is started. Note that you can select the drive if you mount the media (such as USB memory drives) to save the log on the console terminal machine before RemoteKVM is started. 11. Close the setting window of the remote media. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 55 13. Wait for several minutes until TeDoLi starts. When TeDoLi starts, the following message appears in the RemoteKVM window. W e l c o m e T e D o L I (SXX.XX.XX) - Scalable Modular Server DX2000 Maintenance Guide...

  • Page 56: Checking The Device Configuration Information

    Select “Cancel” to ignore system diagnosis. Then, move on to “Chapter 1 (6.2.5 Saving log)”. *********************************************** Are you sure you want to execute the test? *********************************************** 1: Execute 2: Cancel Enter selection [Execute]: System diagnostic execution screen Scalable Modular Server DX2000 Maintenance Guide...
  • Page 57 ElapsedTime:000:00:29 MEMORY Run / CPU Run / HDD0 Run / SENSOR( Run SENSOR( Run / ElapsedTime:000:01:29 MEMORY Run / CPU Run / HDD0 Run / SENSOR( Run SENSOR( Run / System diagnosis status screen Scalable Modular Server DX2000 Maintenance Guide...
  • Page 58 8|!|-Slot2 9| | Port1(eth2) |Slot2/Po| | 10| | Port2(eth3) |Slot2/Po| | 11|*| SENSOR(TEMPERATURE) |SENSOR(T|PASS (45) | 12|*| SENSOR(VOLTAGE) |SENSOR(V|PASS (43) | 13|!| LED +----+-+----------------------------------+--------+--------------+ Press enter key to continue. System diagnosis result check screen Scalable Modular Server DX2000 Maintenance Guide...

  • Page 59: Saving Log

    Select the Log Operation. 1: Save (TS32MJF2B 2: Display 3: Cancel Enter selection [Cancel]: 1 Enter directory name [/]: tedoli Now saving... All logs have been saved. Screen to specify a directory to save the log Scalable Modular Server DX2000 Maintenance Guide...

  • Page 60: Quitting System Diagnosis

    Quit the system diagnosis. Select Reboot or Shutdown. *********************************************************** Please select next action. *********************************************************** 1: Attempt to retry the test 2: Reboot 3: Shutdown Enter selection [Shutdown]: 3 Quit menu screen The system diagnosis has been done. Scalable Modular Server DX2000 Maintenance Guide...

  • Page 61: Checking The Sas Ssd Life Information

    The meaning of the life information level is shown in the table below. Level Life (%) Meaning 100- 51 Safe 50- 21 Live 20- 11 Coming to the 10- 6 Replacement required 5- 0 Dead Scalable Modular Server DX2000 Maintenance Guide...

  • Page 62: Appendix

    You can display a screen on the console terminal by connecting the console terminal and a UART port on the front side. In this case, you need a USB-UART Bridge driver. Install it on the console terminal from the DX2000 Utility Disk in advance.
  • Page 63 When you start Deploy server modules, the POST progress status is displayed on the Tera Term screen as shown below. Press the F4 key during POST and select ROM Utility. Use a keyboard connected to Deploy server modules. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 64 Select a keyboard type. Change the BMC network setting from the Server Configuration Utility Menu. Select the menu as follows. [Server Configuration Utility Menu] - [EXPRESSSCOPE Engine 3] - [Configuration] - [Network] – [IPv4 Property] Scalable Modular Server DX2000 Maintenance Guide...
  • Page 65 The following command redisplays the Management Tool window. # /usr/local/td/tedoli It may take 4 minutes or more to display “MNG PC>” prompt due to module search. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 66 ETH-PORT * Delete this line. param –s all LOM-PORT eec param –s all ETH-PORT eec outcmd "ethtool -A eth2 rx on tx on" outcmd "ethtool -A eth3 rx on tx on" time 8 exec Scalable Modular Server DX2000 Maintenance Guide...
  • Page 67 Conduct a diagnosis test. Set Flow Control to ON of all QSFP ports for NW switch module setting to conduct a network test in multiple server modules at a time. See “Configuration guide DX2000 LAN Switch software” for NW switch module setting.

  • Page 68: Server Management Utility

    Chapter 1 Maintenance 7. Server Management Utility Server Management Utility This section describes how to operate the Server Management Utility stored on the DX2000 Utility Disk that comes with this server.  Server Management Utility Starting the server: insert the DX2000 Utility disk of the server management terminal into the CD/DVD-ROM drive and copy the contents to LinuxOS of the server management terminal to use it.

  • Page 69: Preparation

    (2), (3) Switching hub, LAN cable Connect LAN cables to the management LAN on the NW switch module #1, #2 (4) DHCP Server You need this to allocate an IP address to CSC/server modules by DHCP. Scalable Modular Server DX2000 Maintenance Guide...

  • Page 70: Install

    Then, add appropriate owner and execution authority to “Server Management Utility” to be run by the root user. Example) Install(Copy) it in /opt/mng directory at the mounting point (/mnt) of the DX2000 Utility Disk(DVD-ROM) on the server management terminal. # mkdir /opt/mng...

  • Page 71: Search (Search)

    ----------- ----------------- --------------- ----------------- ----------------- 94:DE:80:AB:01:91 192.168.0.01 LAN-SW1 94:DE:80:AB:02:A8 192.168.0.02 LAN-SW2 94:DE:80:AB:02:A9 192.168.0.03 CPU Board1 94:DE:80:AB:00:34 192.168.0.11 94:DE:80:AB:03:D2 94:DE:80:AB:03:D3 CPU Board2 94:DE:80:AB:00:35 192.168.0.12 94:DE:80:AB:03:D4 94:DE:80:AB:03:D5 CPU Board3 94:DE:80:AB:00:36 192.168.0.13 94:DE:80:AB:03:D6 94:DE:80:AB:03:D7 CPU Board4 94:DE:80:AB:00:37 192.168.0.14 94:DE:80:AB:03:D8 94:DE:80:AB:03:D9 Scalable Modular Server DX2000 Maintenance Guide...
  • Page 72 In such a case, change the settings in the server management terminal to set the sufficient value for the maximum number of ARP cache entries for the server management terminal. Scalable Modular Server DX2000 Maintenance Guide...

  • Page 73: Implemented Module Display (Slotlist)

    N Code: A part of FRU data of the server module > slotlist -I 192.168.0.13 Chassis serial : 123456789012 Slot Module Type N Code ------- ------------- ----------------- Slot1 CPU_Board [N8100-xxx] Slot2 CPU_Board [N8100-xxx] Slot3 CPU_Board [N8100-xxx] Scalable Modular Server DX2000 Maintenance Guide...

  • Page 74: Ip/Mac Address Display (Niclist)

    94:DE:80:AB:03:D8 94:DE:80:AB:03:D9 Chassis serial : 234567890123 Board ManagementLAN MAC IP DataLAN1 MAC DataLAN2 MAC ----------- ----------------- --------------- ----------------- ----------------- 94:DE:80:AB:01:92 192.168.1.01 LAN-SW1 94:DE:80:AB:02:AA 192.168.1.02 LAN-SW2 94:DE:80:AB:02:AB 192.168.1.03 CPU Board1 94:DE:80:AB:00:44 192.168.1.11 94:DE:80:AB:03:E2 94:DE:80:AB:03:E3 ： Scalable Modular Server DX2000 Maintenance Guide...

  • Page 75: Fru/Guid Display (Frulist)

    Product Version : FR1.0 Product Serial : 123456789ABCDE Product Asset Tag : _______________________________ Product Extra : 01 -- CPU Board1 ------------------------------------------------- Board Mfg Date : Fri Oct 16 19:48:00 2015 Board Mfg : GIGABYTE ： Scalable Modular Server DX2000 Maintenance Guide...

  • Page 76: Uid Led Light On (Uidon)

    ... IP address of the CSC module -C [module number] : all ... CSC module, all server modules : number ... CSC module (0) / server modules(1 - 44). > uidoff -I 192.168.0.11 -C 10 Scalable Modular Server DX2000 Maintenance Guide...

  • Page 77: Creating Mac Address List (Savelist)

    -f [file path] : Output destination file path name > savelist -I all –f /tmp/aaa.csv Output file sample # Chassis serial,Board,ManagementLAN MAC,ManagementLAN IP,DataLAN1 MAC,DataLAN2 MAC 123456789012,CSC,94:DE:80:AB:01:91,192.168.0.01,, 123456789012,LAN-SW1,94:DE:80:AB:02:A8,192.168.0.02,, 123456789012,LAN-SW2,94:DE:80:AB:02:A9,192.168.0.03,, 123456789012,CPU Board1,94:DE:80:AB:00:34,192.168.0.11,94:DE:80:AB:03:D2,94:DE:80:AB:03:D3 123456789012,CPU Board2,94:DE:80:AB:00:35,192.168.0.12,94:DE:80:AB:03:D4,94:DE:80:AB:03:D5 123456789012,CPU Board3,94:DE:80:AB:00:36,192.168.0.13,94:DE:80:AB:03:D6,94:DE:80:AB:03:D7 123456789012,CPU Board4,94:DE:80:AB:00:37,192.168.0.14,94:DE:80:AB:03:D8,94:DE:80:AB:03:D9 Scalable Modular Server DX2000 Maintenance Guide...
  • Page 78 ⇒ See below for Server module. 1: BMC of the server module 2: LAN of NW switch module #1 in each server module 3: LAN of NW switch module #2 in each server module Scalable Modular Server DX2000 Maintenance Guide...

  • Page 79: Quit (Quit)

    Chapter 1 Maintenance 7. Server Management Utility 7.1.12 Quit (quit) Quit the management utility. [Format] quit > quit Scalable Modular Server DX2000 Maintenance Guide...

  • Page 80: Chapter 2 Useful Features

    This chapter describes useful features for using the server. Refer to this chapter according to your purpose and need. 1. Server Module BIOS Describes how to configure the server module BIOS settings and parameters. Scalable Modular Server DX2000 Maintenance Guide...

  • Page 81: Server Module Bios

    Refer to Chapter 3 (4.5 Setting Required for Using Serial over LAN (SOL)) in DX2000 User's Guide. Starting SETUP Refer to Chapter 3 Setup in DX2000 User’s Guide and turn on the server module, and then proceed with POST. Wait until the following message appears at the bottom left of the screen. Press <F2> SETUP If you press <F2>, SETUP will start after POST, and the Main menu appears.

  • Page 82: Main

    (an NTP server) is recommended. When you find the system clock significantly gain or lose time over time even by adjusting it, contact your dealer or a maintenance service company. Scalable Modular Server DX2000 Maintenance Guide...

  • Page 83: Advanced

    For the menus that show a “ ” to their left, select a menu and press the <Enter> key to display its submenu. When Boot Mode is [UEFI] When Boot Mode is [Legacy] Note You cannot select the Network Stack Configuration submenu and the UEFI Driver Configuration submenu when “Boot Mode” is [Legacy]. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 84 From the Advanced menu, select Processor Configuration and then press the <Enter> key to display the menu screen shown below. For the menu that has on the left, move the cursor to it and then press the <Enter> key to show its submenus. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 85 This is displayed only when the processor supporting this function is mounted. PPIN Support [Disabled] Enable or disable Protected Processor Inventory Number Enabled (PPIN). This is displayed only when the processor supporting this function is mounted. ]: Factory setting Scalable Modular Server DX2000 Maintenance Guide...
  • Page 86 The revision of the microcode applied to Processor 1 is displayed. EMT64 (Information Only) [Supported] is displayed when the processor 1 supports Intel 64 architecture. Hyper-Threading (Information Only) [Supported] is displayed when the processor 1 supports Hyper-Threading Technology. ]: Factory setting Scalable Modular Server DX2000 Maintenance Guide...
  • Page 87 Chapter 2 Useful Features 1. Server Module BIOS Processor Power Management submenu Scalable Modular Server DX2000 Maintenance Guide...
  • Page 88 Uncore Frequency [Disabled] Enable or disable the function to adjust the operating Coordination Enabled frequency of Uncore between processors. This item is displayed when you set ”Uncore Frequency Scaling” to [Enabled]. ]: Factory setting Scalable Modular Server DX2000 Maintenance Guide...
  • Page 89 1866 MH specified value depending on memory configuration. Patrol Scrub Disabled Enable or disable memory RAS feature (Patrol [Enabled] Scrubbing). Demand Scrub Disabled Enable or disable memory RAS feature (Demand [Enabled] Scrubbing). ]: Factory setting Scalable Modular Server DX2000 Maintenance Guide...
  • Page 90 [Value]: Normal: The value indicates the amount of memory. [Value (Error)]: In trouble (the memory is effective.) The value indicates the amount of memory. [Disabled]: In trouble: The memory is reduced. [Not Present]: Not implemented ]: Factory setting Scalable Modular Server DX2000 Maintenance Guide...
  • Page 91 Set Completion Timeout time for PCle devices. 16 msec to 55 msec 65 msec to 210 msec [260 msec to 900 msec] 1 sec to 3.5 sec 4 sec to 13 sec 17 sec to 64 sec ]: Factory setting Scalable Modular Server DX2000 Maintenance Guide...
  • Page 92 LAN. This item is displayed according to the number of LAN ports. [Disabled] is assumed except LAN1. PCI1 Slot Option ROM [Disabled] Enable or disable the option ROM expansion of the PCI Enabled slot. ]: Factory setting Scalable Modular Server DX2000 Maintenance Guide...
  • Page 93 PCI1 Slot Link Speed Limit 2.5GT/s Set the upper limit of the Link speed of PCI slots in the 5.0GT/s range of the Link speed set by “Target Link Speed Limit”. [8.0GT/s] ]: Factory setting Scalable Modular Server DX2000 Maintenance Guide...
  • Page 94 I/OAT Disabled Enable or disable Intel I/O Acceleration Technology. [Enabled] Wake On LAN Disabled Enable or disable the feature that remotely powers on [Enabled] through a network. ]: Factory setting Scalable Modular Server DX2000 Maintenance Guide...
  • Page 95 <Enter> key to show its submenus. Option Parameter Description SATA Information － － SATA Mode (Information only) SATA Mode is displayed. ]: Factory setting Scalable Modular Server DX2000 Maintenance Guide...
  • Page 96 Chapter 2 Useful Features 1. Server Module BIOS SATA Information submenu Option Parameter Description SATA Port0 (Information Only) Each device connected to each port is displayed. [Not Present] is displayed for those unconnected. ]: Factory setting Scalable Modular Server DX2000 Maintenance Guide...
  • Page 97 USB device. 30 sec 40 sec Controller Timeout 1 sec Set a timeout time to issue Control, Bulk and Interrupt 5 sec Transfer commands to the USB controller. 10 sec [20 sec] ]: Factory setting Scalable Modular Server DX2000 Maintenance Guide...
  • Page 98 1. Server Module BIOS Serial Port Configuration submenu Select [Serial Port Configuration] in the Advanced menu and press <Enter> key. The following screen is displayed. See the table in the next page for each item. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 99 Set a length of stop bits. Flow Control None Set a flow control method. [Hardware RTS/CTS] Continue C.R. after POST Disabled Set whether or not to continue console redirection after [Enabled] POST. ]: Factory setting Scalable Modular Server DX2000 Maintenance Guide...
  • Page 100 － － PXE Configuration Network Mode Disabled Set PXE network mode. [IPv4] IPv6 Media Detect Count [1]-50 Set a count to try detecting media to connect PXE. ]: factory setting Scalable Modular Server DX2000 Maintenance Guide...
  • Page 101 (UEFI Driver Name) － This item is displayed when the onboard LAN controller or the UEFI driver of each PCI device is loaded. This submenu varies depending on the UEFI driver. Driver Health － － Scalable Modular Server DX2000 Maintenance Guide...
  • Page 102 The status of UEFI Driver Health is displayed. This item is displayed when the onboard LAN controller or the UEFI driver of each PCI device is loaded and when the UEFI driver is compatible with Driver Health. Scalable Modular Server DX2000 Maintenance Guide...

  • Page 103: Security

    Select Administrator Password or User Password, and then press the <Enter> key to display the screen where you can register/change the password. Tips • Set “Administrator Password” first before setting “User Password”. • Do not set any password before installing OS. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 104 SETUP is started by administrative right or user right. Security Configuration － － Remote Keyboard and Mouse Disabled Enable or disable remote keyboard supported by BMC [Enabled] and remote mouse function. ]: Factory setting Scalable Modular Server DX2000 Maintenance Guide...

  • Page 105: Server

    If you move the cursor to Server, the Server menu screen appears. For the menu that has on the left, move the cursor to it and then press the <Enter> key to show its submenus. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 106 Enable or disable the function to deter starting OS until [Enabled] user entry when an error is detected during POST. Set [Disabled] to try starting OS without waiting for a user instruction. ]: Factory setting Scalable Modular Server DX2000 Maintenance Guide...
  • Page 107 (Information Only) BMC firmware revision SDR Revision (Information Only) Sensor data record revision NM Firmware Version (Information Only) Intel Node Manager firmware version Descriptor Revision (Information Only) Descriptor revision Chipset Revision (Information Only) Chipset revision Scalable Modular Server DX2000 Maintenance Guide...
  • Page 108 Operating(DC power ON) Paused(DC power OFF) Forced shutdown* * Hold down the POWER switch at least 4 seconds. The power is forcibly turned off. Tips AC-LINK setting will be enabled next time when POST is executed. Scalable Modular Server DX2000 Maintenance Guide...

  • Page 109: Boot

    ー Red Hat Enterprise Linux 7(x86_64) ー Windows Server 2012 R2  Set [Legacy] to this item for the following OS. ー Red Hat Enterprise Linux 6(x86) ー VMware ESXi 5 ー VMware ESXi 6 ]: Factory setting Scalable Modular Server DX2000 Maintenance Guide...
  • Page 110 When “Boot Mode” is changed, devices are displayed Boot Option #3 － after rebooting. － Boot Option #4 Set a starting priority for each device type. CD/DVD Priorities － Removable Priorities － － HDD Priorities Network Priorities － ]: Factory setting Scalable Modular Server DX2000 Maintenance Guide...
  • Page 111 A new bootable device connected is registered as the lowest priority device of each device type. (3) To remove a bootable device A bootable device removed from the server is deleted from the priority devices of each device type. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 112 Therefore, the device information may be different from that registered by the installed OS, the device can be booted without problems. ● When the boot mode is Legacy, the model number of the hard disk is displayed in “HDD Priorities”. Scalable Modular Server DX2000 Maintenance Guide...

  • Page 113: Save & Exit

    This option resets all values in the SETUP utility to the default settings. Note • The default value may be different from the factory setting depending on the model. See the setting list of each item to set values again according to the environment used. Scalable Modular Server DX2000 Maintenance Guide...

  • Page 114: Chapter 3 Appendix

    List of error messages detected by the self-diagnostic function POST 2. BMC Error Messages List of error messages detected by BMC 3. Error Messages of CSC Modules List of error messages detected by CSC modules 4. Revision Record Revison history of this document Scalable Modular Server DX2000 Maintenance Guide...

  • Page 115: Post Error Message

    When you call maintenance personnel, please take note of the content of the display.  The list only contains messages for the server. For details about error messages of optional devices, and the actions to take, refer to the instructions that come with each product. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 116 An error was detected in DIMM2. A002 Memory Error detected in DIMM2 An error was detected in DIMM3. A003 Memory Error detected in DIMM3 An error was detected in DIMM4. A004 Memory Error detected in DIMM4 Scalable Modular Server DX2000 Maintenance Guide...
  • Page 117 The voltage sensor caused a read C020 The error occurred during error. voltage sensor reading. A voltage trouble was detected. C021 System Voltage out of the range. FRU caused a data read error. C040 SROM data read error Scalable Modular Server DX2000 Maintenance Guide...
  • Page 118 Remove the server module, wait for 30 C11E Communication with BMC previous boot. seconds, implement it again and start it. was failed in previous If you find the same error continually boot detected, contact a maintenance service company. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 119 Start SETUP and set each item again. If C628 System configuration data the standard command of Set System the problem persists, contact a cleared by System Boot Boot Options compliant with IPMI. maintenance service company. Options command. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 120 Check the error message displayed on the POST paused. screen and take an action. Entering BIOS SETUP Starting BIOS SETUP MENU This is not an error. This message MENU disappears when the SETUP operation finishes. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 121 A system error of the PCI bus was Contact a maintenance service company. detected. PCI Bus Parity Error 1 A parity error of the PCI bus was detected. CPUx_DIMMxCorrectab Recoverable errors of the memory were le Error detected frequently. Scalable Modular Server DX2000 Maintenance Guide...

  • Page 122: Bmc Error Messages

    See “EXPRESSSCOPE Engine 3 User’s guide” for the virtual LCD. BMC message displayed on the bottom of LCD BMC is used for the server and the chassis. The table below shows error messages, meaning and actions. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 123 2. DIMM3 Uncorrectable Error An uncorrectable error was detected in memory 3. DIMM4 Uncorrectable Error An uncorrectable error was detected in memory 4. Processor Internal Error An internal error (IERR) of CPU was detected. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 124 Node Manager Firmware Flash Erase Error company. Node Manager Firmware Flash Corrupted Node Manager Internal Error Node Manager can't communicate BMC Node Manager Manufacturing Error Node Manager Persistent Storage Integrity Error Scalable Modular Server DX2000 Maintenance Guide...
  • Page 125 Ambient Temperature Lower Non-Critical Ambient Temperature Upper Non-Critical Ambient Temperature Lower Critical Ambient Temperature Upper Critical Power Supply Temperature Lower Non-Critical Power Supply Temperature Upper Non-Critical Power Supply Temperature Lower Critical Power Supply Temperature Upper Critical Scalable Modular Server DX2000 Maintenance Guide...
  • Page 126 Contact a maintenance service company. System FAN2 Lower Non-Critical System FAN3 Lower Non-Critical System FAN4 Lower Non-Critical System FAN5 Lower Non-Critical System FAN6 Lower Non-Critical System FAN7 Lower Non-Critical System FAN8 Lower Non-Critical Scalable Modular Server DX2000 Maintenance Guide...

  • Page 127: Error Messages Of Csc Modules

    Contact a maintenance service threshold. company. Baseboard Temperature1 Lower Non-Critical The sensor on the baseboard detected the temperature below the threshold. Baseboard Temperature Lower Non-Critical The sensor on the baseboard detected the temperature below the threshold. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 128 Check the environment temperature and device is lower than the find no problem, replace the chassis. threshold. Contact a maintenance service company. Ambient Temperature Upper Critical The intake temperature of the device is higher than the threshold. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 129 Processor1 Voltage Lower Critical The sensor of the SW of on LAN-SW#1 detected the voltage below the threshold. Processor1 Voltage Upper Critical The sensor of the SW of on LAN-SW#1 detected the voltage over the threshold. Scalable Modular Server DX2000 Maintenance Guide...

  • Page 130: Revision Record

    - Important notes are added to step 3 and 7 of Section 6.1.3, “Operating the system diagnostic management tool” in Chapter 1. - Step 10 is added to Section 6.2.2, “Starting TeDoLi” in Chapter 1. - Descriptions are added to Section 6.2.5, “Saving log” in Chapter 1. Scalable Modular Server DX2000 Maintenance Guide...
  • Page 131 [MEMO]...
  • Page 132 NEC Scalable Modular Server DX2000 Maintenance Guide April 2016 NEC Corporation 7-1 Shiba 5-Chome, Minato-Ku Tokyo 108-8001, Japan © NEC Corporation 2016 The contents of this manual may not be copied or altered without the prior written permission of NEC Corporation.

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