Advertisement
Operations
Copying
Problem
Cause
& Remedy
|
The
unit
does
not malce a copy.
• You
cannot
make
a copy
during
programming.
Make
the
copy
after
programming
or stop the
programming.
A
dirty
pattern or a
black
line
appears
on
the
copied
document.
• The
glass or
rollers
are
dirty.
Clean
them
(p.
94).
The
copied
image
is
distorted.
• The
thermal
head
is dirty.
Clean
it
(p.
94).
The
printing quality
is
poor.
•
Some
paper has
instructions
recommending
which
side
to
print
on.
Try
turning the
paper
over.
We
recommend
smooth
paper
such as IHammermill®
Jet
Print for
clearer
printing.
The
printing
is faint.
Original
Copy
• You
may
have used paper
with
a
cotton and/or
fiber
content
that
is
over
20%,
such as
letterhead or
resume
paper.
We
recommend
smooth
paper such as
Hammermill®
Jet
Print for
clearer
printing.
ABC
ABC
Using an answering
maciiine
Problem
Cause
& Remedy
1
cannot
receive
document
automatically.
•
Your
greeting
message on
the
answering
machine
is
too
long.
Shorten
the
message
(up
to
10
seconds).
•
The
answering
machine
rings
too
many
times.
Set
to
1
or
2
rings.
•
The
silent
detection feature
is
deactivated. Activate
this
feature
(p.
76).
1
cannot
receive voice
messages.
•
Check
if
the
answering
machine
is
turned
on and connected
to
the
unit
properly
(p.
65).
•
Set
the
number
of rings
on
the
answering
machine
to
1
or
2.
i
cannot
retrieve
recorded voice
messages on
the
answering
machine
from
a
remote
location.
•
The
remote access
code on
your answering
machine
is
the
same
as your
fax activation
code. Set
a
different
number
for
each
code.
• You
did
not
program
your remote
access
code
in
your
fax
machine
correctly.
Program
the
same
code
that
is
programmed
on
the
answering
machine
(p.
67).
The
greeting
message on
your
answering machine
is
interrupted
halfway
and
the
caller
cannot
leave
a voice
message.
•
The
greeting
message
has a
silent
pause
longer than
4
seconds.
Re-record
the greeting
message.
i
pressed
the
remote access code
to
access
the
answering
machine
remotely, but the
line
was
disconnected.
•
The
code
may
include
"#"
which
is
used
for
certain
features
provided
by
the
telephone
company.
Change
the
code on
the
answering
machine
to
another
number
which
does
not include
"#"
(p.
67).
Callers
complain
that their
voice
message
is
interrupted
halfway
and
they
cannot
leave a
message.
•
Advise
the
caller
not
to
pause
for
over
4 seconds
while recording
their
voice
message.
z
For
assistance,
call
1-800-435-7329.
(continued)
87
Advertisement
