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Operations
Fax - sending
(cont.)
Problem
Cause
& Remedy
The
other party
complains
that
letters
on
their
received
document
are
distorted.
•
If
your
line
has
special
telephone
services
such as
call
waiting,
the service
may
have been
activated during fax transmission.
Connect
the
unit to
a
line
that
does
not
have
these
services.
•
The
extension telephone
on
the
same
line
is
off
the hook.
Hang
up
the extension
telephone
and
try
again.
The
other party
complains
that
dirty
patterns or black
lines
appear
on
their
received
document.
•
The
glass or
rollers
are
dirty.
Clean
them
{p.
94).
1
cannot
make
an
international
fax
call.
•
Use
the
overseas
transmission
mode
(p.
59).
•
Add
two pauses
at
the
end
of
the
telephone
number
(p.
30) or
dial
manually.
Fax
~
receiving
Problem
Cause
& Remedy
1
cannot
receive
document.
• The
telephone
line
cord
is
connected
to
the
EXT
jack
on
the
unit.
Connect
to
the
LINE
jack
(p.
22).
1
cannot
receive
document
automatically.
•
The
receive
mode
Is
set
to
the
TEL
mode.
Set
to
the
FAX
ONLY
or
TEUFAX
mode.
•
The
time
taken
to
answer a
call
is
too
long.
Decrease
the
number
of rings
(p.
64,
73).
The
display
shows
"CONNECTING
"
but faxes are not received.
• The
incoming
call
is
not
a
fax.
Change
the receive
mode
to
the
TEL
mode.
The
recording
image
is faint.
•
The
sender
transmitted
a
faint
document.
Ask them
to
transmit
a
clearer
copy
of
the
document.
• The
thermal
head
Is dirty.
Clean
it
(p.
94).
The
printing quality
Is
poor.
•
Some
paper has
instructions
recommending
which
side
to print
on.
Try
turning
the
paper
over.
We
recommend
smooth paper
such as Hammermlll®
Jet
Print for
clearer
printing.
A
blank sheet
is
ejected
after
the
received
document
is
printed
out.
•
The
receiving reduction
rate
is
not
programmed
correctly.
Program
the
proper
rate
(p.
75).
Receive
mode
Problem
Cause
& Remedy
1
cannot
select the
desired receive
mode.
•
If
you want
to
set the
FAX
ONLY
or
TEL/FAX
mode:
-
Select the desired
mode
using
feature
#77
(p.
72),
and
-
Press
(AUTO
ANSWER]
to turn
on
the
AUTO
ANSWER
liaht.
BUCON
(
)
-0
ON
•
If
you want
to
set the
TEL
mode:
-
Press
(AUTO
ANSWER
]
to turn
off
the
AUTO
ANSWER
liaht.
FAXON
C
)
1
—OFF
86
For
assistance,
call
1-800-435-7329.
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