Service (Customer Care); End-User Limited Warranty - Siemens Gigaset C385 Instruction Manual

Appendix
Customer Care Warranty for Cordless Products
product operation information, or for problem resolution, call:

End-user limited warranty

This product is covered by a one year limited
warranty. Any repair replacement or warranty
service, and all questions about this product
should be directed to: 1-866-247-8758.
This limited, non-transferable warranty is pro-
vided to the original buyer/end-consumer
("you") for systems, handsets and accessories
(collectively, "Product") provided by Gigaset
Communications USA LLC or Gigaset Communi-
cations Canada Inc. (collectively "Gigaset
NAM"). Gigaset NAM warrants to you that at the
date of purchase, the Product is free of defects
in workmanship and materials and the software
included in the Product will perform in substan-
tial compliance to its program specifications.
1. WARRANTY PERIOD
The Product warranty period is one (1) year
from the original date of purchase by you. Proof
of purchase (e.g., sales slip or invoice) must be
provided with any Product returned during the
warranty period. Batteries supplied with the
Products are warranted to be free from defects
at the time of purchase only.
2. EXCLUSIVE REMEDY
Gigaset NAM's entire liability and your exclusive
remedy if the Product is defective in materials
or workmanship during the warranty period
and is returned shall be that the Product will be
repaired or replaced as set forth in Section 4
below. Reconditioned replacement compo-
nents, parts or materials may be used in the
replacement or repair. Data in the memory of
the Product may be lost during repair.
50

Service (Customer Care)

To obtain Customer Care Warranty service,
Toll Free: 1-866-247-8758
www.gigaset.com/customercare
3. THIS LIMITED WARRANTY DOES NOT
COVER AND IS VOID WITH RESPECT
TO THE FOLLOWING:
– Cosmetic damage, physical damage to the
surface of the Product, including, without
limitation, breakage, cracks, dents,
scratches or adhesive marks on the LCD
screen or outside casing of the Product.
– Products which have been repaired, main-
tained or modified (including the antenna)
by anyone other than Gigaset NAM or a
Gigaset NAM-approved repair facility, or that
have been improperly installed.
– Cost of installation, removal or reinstalla-
tion.
– Damage due to any telephone, electronic,
hardware or software program, network,
Internet or computer malfunctions, failures,
or difficulties of any kind, including without
limitation, server failure or incomplete,
incorrect, garbled or delayed computer
transmissions.
– Equipment and components not manufac-
tured, supplied or authorized by Gigaset
NAM.
– Modification of the Product's components,
or operation of the Product in an unsuitable
environment or in a manner for which it is
not intended, including but not limited to
failures or defects caused by misuse, abuse,
accidents, physical damage, abnormal oper-
ation, improper handling or storage,
neglect, alterations, unauthorized installa-
tion, removal or repairs, failure to follow
instructions, problems caused by the car-
rier's network coverage, exposure to fire,
water or excessive moisture or dampness,
floods, or extreme changes in climate or
temperature, acts of God, riots, acts of ter-
rorism, spills of food or liquids, viruses or
other software flaws introduced into the
Product or other acts which are not the fault
of Gigaset NAM and which the Product is not
specified to tolerate, including damage
caused by mishandling or blown fuses.