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Questions and answers
If you have any queries about the use of your
telephone, visit our website at
www.gigaset.com/customercare
for 24-hour support. The table below contains a list
of common problems and possible solutions.
Problem
Cause
Nothing
The handset is not
appears in the
switched on.
display.
The batteries are
flat.
No wireless
The handset is
connection to
outside the range
the base sta-
of the base sta-
tion, Base
tion.
flashes in the
The handset is not
display.
registered.
The base station is
not turned on.
You cannot
The phone cord
hear a ringer/
supplied has not
dialling tone
been used or has
from the fixed
been replaced by
line network.
a new cord with
the wrong jack
connections.
Error tone
You have entered
sounds after
the wrong
system PIN
system PIN.
prompt.
PIN forgotten.
13
Solution
Press the end call
a
key
for approx.
5 seconds or place
the handset in the
base station.
Charge or replace the
batteries.
Move the handset
closer to the base
station.
¢
Register the handset
page 10.
Check the mains
¢
connector on the base
station
page 3.
Please always use the
phone cord supplied
or ensure that the
pin connections are
correct when purchas-
ing from a retailer:
3-4 assignment of
telephone leads/EURO
CTR37.
Reset the system PIN
¢
to the default 0000
page 11.
All handsets are de-
registered. All set-
tings are reset. All
lists are deleted.
Service (Customer Care)
We offer you support that is fast and tailored to
your specific needs!
Our Online Support on the Internet can be reached
any time from anywhere.
www.gigaset.com/customercare
It provides you with 24/7 support for all our prod-
ucts. It also provides a list of FAQs and answers plus
user guides and current software updates
(if available for the product) for you to download.
You will also find frequently asked questions and
answers in the detailed user guide on the enclosed
CD or in the Internet at www.gigaset.com.
For fast and dependable assistance with any
repairs or guarantee/warranty claims, contact our
Service Centre.
Ireland 18 50 77 72 77
Please have your proof of purchase ready when
calling.
Replacement or repair services are not offered in
countries where our product is not sold by
authorised dealers.
Authorisation
This device is intended for use with analogue tele-
phone lines on the Irish network.
This device is intended for use within the European
Economic Area and Switzerland. If used in other
countries, it must first be approved by the country
in question.
Country-specific conditions have been taken into
consideration.
Gigaset Communications GmbH declare that this
device meets the essential requirements and other
relevant regulations laid down in Directive 1999/5/
EC.
A copy of the 1999/5/EC Declaration of Conformity
is available at this Internet address:
www.gigaset.com/docs.
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