Refund; Receipts; Reprinting Receipts - TD Generation Quick Start Manual

Recall by amount
a) E
Recall by account #
a) S wipe or Manually enter
Recall by invoice #
a) E nter the invoice number that you want to recall and tap
2.
If there are multiple transactions, scroll to the desired one and tap
3.
S elect Void to cancel the transaction or select Completion to close a pre-authorization. Tap
CANC
to leave this screen without making a selection.
ANNUL

Refund

You can only perform a refund on a transaction that has already been submitted for reimbursement.
Debit refunds are disabled by default. If you wish to activate debit refunds on your terminal please call the TD Merchant
Solutions Help Desk at 1-800-363-1163.
-> Desktop -> Main Menu ->
1. Enter the invoice number
2.
Enter the dollar
3. elect one of the following payment methods: Insert /
S
Insert / swipe credit or debit card
a) T he customer enters their PIN and taps
Contactless credit or debit card
a) T he customer taps their contactless-enabled card on the screen. Go to step 4.
Manual credit card
a) E
b) E
c) I s a manual imprint required (NO or YES)? If you select NO, the transaction will be
canceled.
d) E
4.
Y ou can REPRINT the receipt or FINISH to complete the refund and the receipts print.

Receipts

Each transaction has a different receipt and most of the information is purely for record keeping. There are
some points of important information
completed correctly.
Reprinting receipts
-> Desktop -> Main Menu ->
nter the dollar amount and tap
Debit / Credit
and press .
amount and tap
number and tap
nter the account
nter the expiry date and tap
number and tap
nter the CVD
you need to be aware of to ensure that your transactions have
Reprint and select one of the following:
OK
. Go to step 2.
the card. Go to step 2.
-> Refund
OK
.
Swipe,
OK
. Go to step 4.
OK
.
OK
. This is four digits in length.
OK
. This can be up to four digits in length.
9
OK
. Go to step 3.
OK
.
Contactless or Manual Entry.