Mercedes-Benz CL2012 Operator's Manual page 403

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Each destination address sent can be
accessed by every vehicle which is
connected with the relevant e-mail
address.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is still in the
vehicle) and a replacement SmartKey is not
available, the vehicle can be opened by a
Mercedes-Benz Customer Assistance Center.
The vehicle can be opened remotely up to four
days after the ignition was last switched off.
X
Contact the following service hotlines:
USA: Mercedes-Benz Customer
R
Assistance Center under 1-800-FOR-
MERCedes(1-800-367-6372) or
1-888-990-9007
Canada: Customer Service at
R
1-888-923-8367
You will be asked for your password.
X
Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
X
Pull the trunk lid handle for at least 20
seconds until the indicator lamp in the SOS
button (
Y
page 396) flashes.
The
Connecting Call
on the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
20
password
.
i
Vehicle remote unlocking is only possible
if the corresponding mobile phone network
is accessible.
The SOS button flashes and the
Connecting Call
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the trunk handle for more than
20 seconds before receiving authorization
20
USA only.
message appears
message appears in the
I n f o r m a t i o n P r o v i d e d b y :
for remote unlocking, you must wait 15
minutes before you can pull the trunk lid
handle again.
Vehicle remote closing
If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Mercedes-Benz
Customer Assistance Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
X
Contact the following service hotlines:
USA: Mercedes-Benz Customer
R
Assistance Center under 1-800-FOR-
MERCedes(1-800-367-6372) or
1-888-990-9007
Canada: Customer Service at
R
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the
Locked Remotely
message appears in the
multifunction display.
Alternatively, the vehicle can also be locked
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password.
i
The vehicle valet locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Automatic vehicle data retrieval for the
service due date
Your vehicle comes with a function which
improves the servicing of the vehicle
considerably. Shortly before the service due
date, mbrace sends important vehicle
maintenance information to the Mercedes-
Benz Customer Assistance Center. The
Mercedes-Benz Customer Assistance Center
then informs your authorized Mercedes-Benz
Service Center of the work required. This
Features
401
Tele Aid Doors
Z

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