Troubleshooting - Philips Lumea SC2009 User Manual

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Altitude
Emitted wavelengths
Optical exposure
Maximum optical energy
Pulse duration
Repetition time
Optical homogeneity

Troubleshooting

Problem
The device suddenly
switches off.
The device/adapter
becomes warm during
charging
I cannot use the device
from the mains.
The 'ready to flash light'
doesn't light up when I
place the attachment on
my skin, but the cooling fan
works.
The 'ready to flash light'
lights up green but the
device does not produce a
flash when I press the flash
button.
This chapter summarizes the most common problems you could encounter
with the device. If you are unable to solve the problem with the information
below, visit www.philips.com/support for a list of frequently asked
questions or contact the Consumer Care Center in your country.
Possible cause
The rechargeable batteries
are empty
This is normal.
Due to safety reasons it is not
possible to use the device
from the mains.
The device and attachment
are not in proper contact with
the skin.
The device needs to be reset
SC2009, SC2007
Max. 3000 m
565 - 1400 nm, depending on attachment
2.5 - 6.5 J/cm², depending on chosen setting and
attachment
23 J
<2.0 ms
1-3.5 s, depending on chosen setting
Max. +/- 20% deviation from average optical
exposure in treatment area
Solution
Charge the device. See Chapter Charging.
No action required.
Philips Lumea can only be used without
cord.
Adjust the pressure or angle of the
device on the skin.
To reset the device, switch it off and
switch it on again.