Warranty And Support; Warranty Restrictions; Troubleshooting - Philips SP9820/18 Manual

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Warranty and support

Warranty restrictions

Troubleshooting

Shaver
Problem
The appliance
does not work
when I press the
on/off button.
8 Bend the battery tags aside with a screwdriver.
9 Remove the rechargeable battery.
If you need information or support, please visit
www.philips.com/support or read the
international warranty leaflet.
The shaving heads (cutters and guards) are not
covered by the terms of the international warranty
because they are subject to wear.
This chapter summarizes the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit www.philips.com/support
for a list of frequently asked questions or contact
the Consumer Care Center in your country.
Possible cause
The rechargeable
battery is empty.
The travel lock is
activated.
Solution
Recharge the battery (see
'Charging').
Press the on/off button for
3 seconds to deactivate the
travel lock.