VeriFone NURIT 8000 Installation Manual
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VeriFone NURIT 8000 Installation Manual

VeriFone NURIT 8000 Installation Manual

Countertop payment terminal
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NURIT 8400
Countertop
Payment Terminal
Installation Manual

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Summary of Contents for VeriFone NURIT 8000

  • Page 1 NURIT 8400 Countertop Payment Terminal Installation Manual...
  • Page 2 VeriFone, Inc. The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples are for illustration only and may not be suited for your purpose.

  • Page 3: Document Conventions

    NURIT 8400 Foreword Thank purchasing NURIT 8400 Countertop Payment Terminal. You now own one of the most advanced, versatile, secure, and convenient POS terminals manufactured today. This manual provides basic installation instructions. To fully utilize the features of your NURIT 8400, and for general safety purposes, it is recommended that you familiarize yourself with this manual, the terminal and any peripheral equipment or accessories.

  • Page 5: Table Of Contents

    NURIT 8400 Table of Contents Foreword ......iii Document Conventions ......iii 1.
  • Page 6 NURIT 8400 17. Installing SIM, SAM, and SD/MMC Cards ..38 Installing and Removing the SAM-SD/MMC Adapter ..38 SAM and SD/MMC Card Configurations ... . . 40 Installing a SAM Card.
  • Page 7 NURIT 8400 List of Figures Figure 4-1 Secure Device Label ..... 7 Figure 4-2 NURIT 8400 - Box Contents....8 Figure 5-1 NURIT 8400 - Top View .

  • Page 9: Product Regulatory Information

    FCC Compliance Statement Manufacturer: VeriFone, Inc. Model: NURIT 8400 FCC Part 15 Requirements This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 10 European Union Council Directives. Note Disposal of this product or of any of its components must be performed in full compliance with all EU and/or local directives and regulations. For more information, contact your local VeriFone representative authorized VeriFone service provider. Installation Manual...

  • Page 11: General Safety Instructions

    NURIT 8400 2. General Safety Instructions Note These safety instructions are based on those provided by Underwriters Laboratories (UL) Inc. U.S.A. When using the NURIT 8400 or any associated device, the following basic safety precautions should always be observed to reduce the risk of fire, electric shock, or personal injury: •...

  • Page 12: Radio Frequency Energy Emission

    NURIT 8400 Warning • Do not use your NURIT 8400 in an area of potential explosive atmosphere, such as fuel or chemical storage or transfer facilities, or in any area where you would be advised to turn off a vehicle's engine. •...

  • Page 13: Safety Precautions For Medical Devices

    NURIT 8400 Safety Precautions for Medical Devices For persons using a pacemaker or other medical device, please read the following important safety notes: • Though most electronic equipment and critical medical devices are shielded against radio-frequency signals, it is important realize possibilities potential...

  • Page 14: Specifications

    NURIT 8400 3. Specifications Specification Details • Terminal 9 V at 4 A • AC/DC Adapter (Safety Approved) Input: 90-264 and 300 VAC Output: 9 VDC at 4 A Power 3.3 V switching regulator The AC/DC Adapter must be approved by •...

  • Page 15: Initial Setup

    Do not use a NURIT device that shows any signs of damage. • VeriFone has taken all measures to provide you with a complete device. If shipping damage is evident, file a claim with the shipping company.

  • Page 16: Contents Checklist

    The contents of the documentation pack may vary according to customer requirements. Selecting a Point-of-Sale Location The NURIT 8400 is designed to be operated in the following locations: • Indoors, using the AC/DC Power Adapter. • Outdoors, powered only by a VeriFone-supplied or approved battery. Installation Manual...
  • Page 17 NURIT 8400 Warning Do not locate the POS terminal where it can exposed to the following: • Devices that radiate excessive electrical noise or voltage fluctuations, such as air conditioners, fans, electric motors, neon signs, or high-frequency security devices. • Water containers, such as a sink, a laundry tub or a pool.
  • Page 18 ISO 9564 for PIN protection violate card association requirements for PIN entry devices. For more information, contact your local VeriFone representative or service provider. Caution • A keypad privacy shield is preinstalled on all models of the NURIT 8400. Do not attempt to tamper or remove the privacy shield.

  • Page 19: General Features

    NURIT 8400 5. General Features Feature Description • Graphical LCD display LCD Display • Black and white with backlight • 128 x 64 pixels, 63 x 35 mm 20 keys comprised of: • 10-key telephone-style keypad Keypad • 10 Function and special keys Four optional ATM-like keys •...

  • Page 20: Figure 5-1 Nurit 8400 - Top View

    NURIT 8400 Feature Description • Two cell Lithium-ion (Li-Ion) battery • Supplies 7.4 V at 2200 mAH (minimum) • Fully recharges within six hours Battery • Smart monitor communication • Charger included Note: Battery is model-dependent • Internal antenna Choice of: GSM/GPRS Radio •...

  • Page 21: Figure 5-2 Nurit 8400 - Bottom View

    NURIT 8400 Figure 5-2 NURIT 8400 - Bottom View Battery/SAM-SD/MMC Cable compartment cover compartment Rubber stop Compliance label Model/serial number label Installation Manual...

  • Page 22: Removing And Replacing The Cable Compartment Cover

    NURIT 8400 6. Removing and Replacing the Cable Compartment Cover The cable connection panel on the NURIT 8400 is located on the bottom of the base unit, behind a cover for the cables. The cables cover must be removed before you can connect the terminal to the power supply, telephone line, or peripheral devices.

  • Page 23: Figure 6-3 Positioning The Cable Compartment Cover

    NURIT 8400 To replace the cable compartment cover: 1. Hold the cover at a 40° angle, with the hinge tabs facing down. 2. Insert the hinge tabs into the tab slots, located above the connectors. Figure 6-3 Positioning the Cable Compartment Cover 3.

  • Page 24: Figure 6-4 Closing The Cable Compartment Cover

    NURIT 8400 Figure 6-4 Closing the Cable Compartment Cover Cable compartment cover locking tabs Installation Manual...

  • Page 25: Connecting To The Power Supply

    4. Replace the cable compartment cover, as described on page 15. Warning Use only the VeriFone supplied AC/DC Power Adapter to power the NURIT 8400. Warning Do not plug the AC/DC Power Adapter into an outdoor electrical power outlet.

  • Page 26: Figure 7-1 Power Supply Connection

    NURIT 8400 Figure 7-1 Power Supply Connection Note It is recommended that you install a power surge arrestor at the power outlet to prevent possible damage caused by electrical spikes or local lightning strikes. Installation Manual...

  • Page 27: Connecting To A Telephone Line

    NURIT 8400 8. Connecting to a Telephone Line To connect the NURIT 8400 to a standard analog modular telephone line: 1. Disconnect the AC/DC Power Adapter from the electrical power outlet. 2. Remove the cable compartment cover, as described in “Removing and Replacing the Cable Compartment Cover”...

  • Page 28: Telephone Outlet Types

    NURIT 8400 Note It is recommended that you use a dedicated telephone line with the NURIT 8400. In some models the phone line is disabled during transactions Note Use only the telephone cord shipped with the terminal. Using a different telephone cord may cause the terminal to malfunction.

  • Page 29: Connecting An External Telephone

    “Removing and Replacing the Cable Compartment Cover” on page 14. 3. On the rear panel of the NURIT 8400, insert one end of a telephone cord (model dependent, VeriFone supplied) into the TEL connector. 4. Insert the other end of the telephone cord into the RJ-11 type modular connector on the base of the telephone.

  • Page 30: Connecting To A Lan

    NURIT 8400 10. Connecting to a LAN Some models of the NURIT 8400 can be connected to a Local Area Network (LAN). Depending on the specific model, the NURIT 8400 can be connected to either an RS-485 LAN or a 10BaseT Ethernet LAN.
  • Page 31 NURIT 8400 To connect the NURIT 8400 to an RS-485 LAN: 1. Disconnect the AC/DC Power Adapter from the electrical power outlet. 2. Remove the cable compartment cover, as described in “Removing and Replacing the Cable Compartment Cover” on page 14. 3.

  • Page 32: Connecting An External Pin Pad

    NURIT 8400 11. Connecting an External PIN Pad Caution Only use the assigned connection port, labeled PIN for PIN pad connections. To connect an external PIN pad to the NURIT 8400: 1. Disconnect the AC/DC Power Adapter from the electrical power outlet.

  • Page 33: Connecting Peripheral Devices

    NURIT 8400. Consult with your VeriFone service provider for information about the peripheral devices that you can connect to your specific model. Note Peripheral devices may require special adapter cables for their connection to the NURIT 8400. In addition, certain peripheral devices require an external power supply.

  • Page 34: Figure 12-1 Peripheral Device Connection

    NURIT 8400 To connect an RS-232 peripheral device to the NURIT 8400: 1. Disconnect the AC/DC Power Adapter from the electrical power outlet. 2. Remove the cable compartment cover, as described in “Removing and Replacing the Cable Compartment Cover” on page 14.

  • Page 35: Figure 12-2 Typical Connection To An Ecr

    NURIT 8400 To connect a USB peripheral device to the NURIT 8400: 1. Disconnect the AC/DC Power Adapter from the electrical power outlet. 2. Remove the cable connection cover, as described in “Removing and Replacing the Cable Compartment Cover” on page 14.

  • Page 36: Loading Paper In The Printer

    NURIT 8400 13. Loading Paper in the Printer To load a roll of thermal paper in the printer: 1. Place the terminal on a flat, stable surface. 2. Insert fingers into recess paper compartment cover, beneath the release latch. 3. Pull the opening latch up until the cover unlocks. 4.

  • Page 37: Figure 13-3 Inserting A Paper Roll

    NURIT 8400 7. Hold the paper roll with the unrolled end on the underside. 8. Lower the paper roll into the paper compartment. Figure 13-3 Inserting a Paper Roll 9. Pull the unrolled end of the paper approximately 2.5 cm (1 in) out of the paper compartment, ensuring that the paper feeds from the underside of the roll.

  • Page 38: Removing The Paper Roll From The Printer

    NURIT 8400 Removing the Paper Roll from the Printer To remove an empty roll of thermal paper from the printer: 1. Place the terminal on a flat, stable surface. 2. Insert fingers into recess paper compartment cover, beneath the release latch. 3.

  • Page 39: Installing And Removing The Keypad Privacy Shield

    NURIT 8400 14. Installing and Removing the Keypad Privacy Shield Note The keypad privacy shield is included only with models of the NURIT 8400 that are designed for secure PIN entry. Note In addition to the installation of the keypad privacy shield, the cardholder must be clearly instructed to obstruct visual observation of the PIN entry with his/her body and hand.
  • Page 40 NURIT 8400 4. Insert the curved tab on the back side of the keypad privacy shield into the circular opening positioned on either side of the terminal (on either side of the top of the keypad area). 5. Push down on the same side’s front of the keypad privacy shield, until the front tab snaps into place.

  • Page 41: Removing And Replacing The Battery/Sam-Sd/Mmc Compartment Cover

    NURIT 8400 15. Removing and Replacing the Battery/SAM-SD/MMC Compartment Cover To remove the battery/SAM-SD/MMC compartment cover: 1. Disconnect the AC/DC Power Adapter from the electrical power outlet. 2. Carefully turn the NURIT 8400 face down or place it on a soft, smooth surface, so as not to damage the LCD display.

  • Page 42: Figure 15-2 Replacing The Battery/Sam-Sd/Mmc Compartment Cover

    NURIT 8400 To replace the battery/SAM-SD/MMC compartment cover: 1. Insert the two hinge tabs of the battery/SAM-SD/MMC compartment cover into the tab slots on the edge of the compartment. Figure 15-2 Replacing the battery/SAM-SD/MMC Compartment Cover Cover locking tab 2. Lower the compartment cover, using your thumb to press in the locking tab.

  • Page 43: Installing And Removing The Battery

    NURIT 8400 16. Installing and Removing the Battery To install the battery: 1. Remove the battery/SAM-SD/MMC compartment cover, as described in “Removing and Replacing the Battery/SAM-SD/MMC Compartment Cover” on page 33. 2. If necessary, remove SAM-SD/MMC adapter, described in “Installing and Removing the SAM-SD/MMC Adapter”...

  • Page 44: Battery Maintenance

    4. Remove the battery. Battery Maintenance Caution Take care when installing the battery. If installed incorrectly, it may explode. Use only a VeriFone supplied battery. • The supplied high-performance, smart Lithium-Ion battery provides 7.2 V at 2200 mAH (minimum) capacity.
  • Page 45 NURIT 8400 Note Extreme temperatures degrade battery performance. Battery Environmental Requirements: • Charge: 0°C to 45°C (32°F to 113°F) • Discharge: -30°C to 60°C (-22°F to 140°F) • Storage: -20°C to 45°C (-4°F to 113°F) Note To power on a terminal from “OFF” state, while using a battery, press the bottom left button of the keypad.

  • Page 46: Installing Sim, Sam, And Sd/Mmc Cards

    NURIT 8400 17. Installing SIM, SAM, and SD/MMC Cards Depending on the particular model, you can install a variety of electronic memory or processing cards in the NURIT 8400: • Up to four (4) SAM (Secure Access Module) cards can be installed in SAM cardholders (2, 4), located on the NURIT 8400’s SAM-SD/MMC adapter.

  • Page 47: Figure 17-1 Installing The Sam-Sd/Mmc Adapter

    NURIT 8400 3. Hold the SAM-SD/MMC adapter with the cardholders facing upwards, and connector towards the terminal socket. 4. Hold the SAM-SD/MMC adapter on a 30° angle, so that the front tabs, on both the right and left of the board are in the front slots.

  • Page 48: Sam And Sd/Mmc Card Configurations

    NURIT 8400 SAM and SD/MMC Card Configurations SD/MMC Figure 17-2 SAM and SD/MMC Cards Configurations Configuration Description • Two SAM cards are installed in the two SAM cardholders. • SD/MMC card installed SD/MMC card slot. • Two SAM cards are installed in the two SAM cardholders.

  • Page 49: Figure 17-3 Sam Cardholder Locking-Clasp

    NURIT 8400 Figure 17-3 SAM Cardholder Locking-Clasp Locking clasp 3. Lift the cardholder on its hinge to an upright position. 4. Hold the SAM card so that its chip side is facing down towards the contacts on the reader. 5. Insert the end closest to the chip on the SAM card into the cardholder.

  • Page 50: Installing An Sd/Mmc Card

    NURIT 8400 6. Close the SAM cardholder. 7. Lock the cardholder by sliding the cardholder locking clasp in the direction indicated by the engraved arrow to the LOCK position. 8. Replace the battery/SAM-SD/MMC compartment cover, as described on page 34. Installing an SD/MMC Card To install an SD/MMC card: 1.

  • Page 51: Installing A Sim Card

    NURIT 8400 Installing a SIM card To install a SIM card: 1. Remove the cables cover, as described in “Removing and Replacing the Cable Compartment Cover” on page 14. 2. With a screwdriver, lift the tab of the SIM card cover. Figure 17-6 Lifting the SIM Card Cover 3.
  • Page 52 NURIT 8400 10. Lower the front of the cover, pushing down until the cover snaps into place. 11. Replace the cable compartment cover, as described on page 15. Installation Manual...

  • Page 53: General Care And Maintenance

    NURIT 8400 18. General Care and Maintenance The NURIT 8400 is designed to give you long and trouble-free service with minimal operator care. Maintenance Recommendations To maintain the NURIT 8400 in proper working condition: • Keep the terminal dry and in the cleanest possible working and storage environment.

  • Page 54: Shipping The Nurit 8400

    • Shipment must be to an authorized representative or service center only. Contact your VeriFone representative for the correct address. Technical Assistance Contact your VeriFone representative or service provider for technical assistance ordering information regarding specific components or accessories.

  • Page 55: Troubleshooting

    NURIT 8400 19. Troubleshooting The NURIT 8400 has been designed for trouble-free operation, though minor problems may occur during installation and use. This section briefly describes how to troubleshoot some possible common problems that may arise during the normal operation of the NURIT 8400. Before requesting service for the terminal, read this section to find a possible remedy for the problem.
  • Page 56 NURIT 8400 The magnetic stripe card reader does not function properly Verify that the card has been swiped with its magnetic stripe at the bottom and at the lower edge of the card. See Figure A-1 on page 49. Swipe the magnetic stripe card in the opposite direction. If possible, try using a different magnetic stripe card.

  • Page 57: Appendix A: Using The Magnetic Stripe Card Reader

    NURIT 8400 Appendix A: Using the Magnetic Stripe Card Reader To use the magnetic stripe card reader: 1. Hold the card with the magnetic stripe positioned down and facing left. 2. Insert the card into the top end of the card reader slot located on the right side of the terminal.

  • Page 58: Appendix B: Using The Smart Card Reader

    NURIT 8400 Appendix B: Using the Smart Card Reader The EMV-compatible smart card reader is located at the front end of the NURIT 8400. To use the smart card reader: 1. Hold the smart card horizontally, with the metal chip facing up and directed towards the NURIT 8400.

  • Page 59: Installation Notes

    NURIT 8400 Installation Notes Installation Manual...

  • Page 60: Contact Information

    NURIT 8400 Contact Information VeriFone, Inc. 2099 Gateway Place, Suite 600 San Jose, CA, 95110 USA Tel: +1-800-VeriFone (837-4366) www.verifone.com Installation Manual...

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