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Summary of Contents for VeriFone e235
- Page 1 Installation Guide Verifone Part Number: DOC194-003-EN-A, Revision A01 www.verifone.com...
- Page 2 The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, Verifone shall not be liable for technical or editorial errors or omissions contained herein. Verifone and the Verifone logo are registered trademarks of Verifone.
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Page 3: Table Of Contents
Battery Life ............20 © VeriFone, Inc. All rights reserved. - Page 4 Verifone Certified Power Adapter ........
- Page 5 Checking CTLS Reader ......... . . 34 © VeriFone, Inc. All rights reserved.
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Page 6: Audience
- Provides guidance for addressing issues that may arise during Troubleshooting Guidelines device installation. Related Documentation To learn more about the e235, refer to the following documents associated with the Verifone Part Numbers (VPNs). e235 Certifications and Regulations VPN DOC194-001-EN... -
Page 7: Conventions
The lightning symbol is used as a For safety, do not string cables or warning when bodily injury might cords across a walkway. occur. © VeriFone, Inc. All rights reserved. - Page 8 1. Device Overview This chapter provides an overview of the e235 device: The e235 device is a standalone, mobile wireless handheld payment device, making it easy to process contact and contactless transactions anywhere. It provides mobile payment capabilities via 4G connectivity. It is also a...
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Page 9: Features And Benefits
Drop-resistant design minimizes tasking capabilities. breakage. Features and The e235 provides the right combination of features and functions including a triple-track magnetic-stripe card reader, smart card reader, integrated Benefits (Personal Identification Number) PIN (pad and contactless/NFC (Near Field Communication) support. -
Page 10: Performance And Durability
(SingleCl), SoftSAMs, and side-by-side Capability application architecture. On-screen tap zone for optimized user experience. Connectivity USB host/device port • UARTUniversal Asynchronous Receiver/Transmitter)0 software debug (TXD0, RXD0) • USB 2.0 high speed • 5V/200mA for external USB peripherals © VeriFone, Inc. All rights reserved. - Page 11 Wi-Fi dual band supports: • 802.11 a/b/g/n/ac connectivity • 2.4GHz and 5GHz • Auto-band selection 4G (wireless communication) • GPRS/GSM (General Packet Radio Services/Global System for Mobile Communications) Class 10 • UMTS/HSPA DL 7.2Mbps, UL 5.7Mbps © VeriFone, Inc. All rights reserved.
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Page 12: Terminal Location
Installation Guide e235 2. Device Setup This section outlines the setup procedures for the e235 device, covering the following segments: • Terminal Location • PIN Protection Measures • Inside the Shipping Carton • Device Features • Removing the Battery Cover •... -
Page 13: Personal Security Considerations
• Hand over the e235 device directly to the cardholder for PIN entry. Considerations • Encourage the cardholder to hold the e235 device closer to avoid others from seeing the information entered. • Electrical Avoid using this product during electrical storms. -
Page 14: Inside The Shipping Carton
Installation Guide e235 • If the device is to be mounted vertically in a kiosk, the e235 device must be mounted according to the following guidelines to reduce the possibility of PIN spying. Figure: 2 e235 Device Side View ICCR (Internal Contact Card Reader) Protection •... -
Page 15: Unpacking The Shipping Carton
Verifone. Save the shipping carton and packing material for future repacking or moving the device. Charge the e235 device for eight hours before initial use. Device Before you continue the installation process, familiarize yourself with the features of the e235. (See... -
Page 16: Removing The Battery Cover
Remove the battery cover to access the battery as well as the micro-SIM and micro-SAM slots. Battery Cover Turn off the device. Place the device upside down on a soft, clean surface to protect the screen from scratches. © VeriFone, Inc. All rights reserved. -
Page 17: Installing Micro-Sim And/Or Sam Cards
Figure 4 Figure: 4 Removing the Battery Cover Installing The e235 device supports the installation of two GSM (Global System for Mobile Communication) SIMs and/or SAM . Use the following procedures to micro-SIM install a SIM and/or SAM card. and/or SAM Cards Observe standard precautions in handling electrostatically sensitive devices. -
Page 18: Initial Battery Charging
Figure: 5 Inserting the Initial Battery After unpacking your e235 device, connect the power pack to the unit for eight hours or until fully charged. The battery has a safety circuit to protect Charging the Li-ion cells from overcharging and over-discharging. If the battery is over-discharged, the safety circuit shuts down the battery. -
Page 19: Using The Battery
• Activates when the battery is left in an unused state for an extended period. • The battery provides power to the security circuit when the e235 device has no external power source. • Li-ion batteries are not affected by shallow charging. -
Page 20: Battery Life
A battery subjected to an extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas. Charging and discharging the e235 battery hundreds of times will wear out Battery Life the battery. Significantly reduced operating times indicate the need for... -
Page 21: Charging Via The Power Pack
Connecting the Plug the wall-mount charger to an external power source and connect it to the e235 to charge the device. You can also connect the e235 to a e235 to a Power computer to synchronize data and/or charge the device. -
Page 22: Connecting To A Computer
Installation Guide e235 Connecting to Connect the e235 device to a PC or laptop to download applications. a Computer Insert the USB-C plug into the USB-C port of the e235 device. Connect the other end of the USB-C plug into the host computer’s USB port. -
Page 23: Conducting Wireless Transactions
Premature card removal invalidates the transaction. Figure: 10 Inserting a Smart Card Using the Use the magnetic stripe reader to perform credit and debit card transactions. Magnetic Card Reader Position the card with the magnetic stripe facing backward. © VeriFone, Inc. All rights reserved. -
Page 24: Using The Ctls Reader
Stripe Card Swipe the card through the magnetic card reader. Using the The e235 supports contactless credit or debit card transactions. To perform a contactless transaction, gently tap the card or hold the card against the CTLS Reader surface of the contactless antenna, located above the keypad and LCD. -
Page 25: Unit Power Requirement
Unit Power • 5V DC (Direct Current), 1A Input power rating: Requirement Charging via USB-C to computer system or Verifone-certified power adapter. Temperature • 0°C to 45°C (32°F to 113°F) Operating temperature: • -20°C to 60°C (-4°F to 140°F) -
Page 26: Display
Installation Guide e235 • 802.11 a/b/g/n/ac connectivity • 2.4GHz and 5GHz • Auto-band selection Display • 2.3" color (320 X 240) © VeriFone, Inc. All rights reserved. -
Page 27: General Care
Verifone authorized service provider for maintenance or replacement. Cleaning & Verifone devices should only be gently cleaned to remove dirt, residue, or debris using a lightly water-damped, clean microfiber cloth. One or two Sanitizing drops of pH-neutral, non-scrubbing soap may be used. -
Page 28: Cleaning Instructions
Installation Guide Cleaning Turn off your device. Instructions Disconnect it from the power source. Clean it following the instructions and guidelines as mentioned above. Once completely dry, reconnect to power up. © VeriFone, Inc. All rights reserved. -
Page 29: Returning A Device For Service
Il est conseillé aux clients en dehors des États-Unis de contacter leur Verifone local représentant pour obtenir de l'aide concernant l'entretien, le retour ou le remplacement des appareils Et accessoires. Get the following information from the printed labels on the back of each e235 device to be returned: •... - Page 30 • Reference the model and part number in the Note box. Each e235 returned to Verifone requires a distinct MRA number to be issued. Even if you are returning multiple terminals of the same model, ensure that a separate MRA number is issued for each unit.
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Page 31: Verifone Certified Power Adapter
Installation Guide e235 6. Accessories and Cables Verifone provides a range of accessories and documentation for the e235. When placing orders, it is essential to reference the specific part numbers. Here are the available channels for ordering: Verifone online store: •... -
Page 32: Troubleshooting Guidelines
Utilizing services from unauthorized parties may potentially void any existing warranty. All units require the use of a power supply. Only use a Verifone-supplied power pack. Using an incorrectly rated power supply may damage the unit or cause it to malfunction. Ensure that the power supply used to power the unit matches... -
Page 33: Device Does Not Start/Does Not Display Correct Readable Information
Verify all the cable connections including the proper insertion of the power Correct cable connector. Readable • If the problem persists, reach out to your local Verifone representative for Information assistance. Blank Display When the device display is blank: •... -
Page 34: Checking Smart Card Reader
(refer to Installing micro-SIM and/or SAM Cards). If the issue persists, get in touch with your local Verifone representative. Checking CTLS To check the CTLS reader: Make sure there are no obstructions between the contactless logo and the... - Page 35 As commerce experts, we are here for you and your business. With our payment devices, our systems & solutions and our support. Everywhere. Anytime. So that your customers feel enabled, recognized and well taken care of, even beyond their expectations. Verifone. Creating omni-commerce solutions that simply shape powerful customer experiences.
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