VeriFone NURIT 8000 Installation Manual
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VeriFone NURIT 8000 Installation Manual

VeriFone NURIT 8000 Installation Manual

Wireless palmtop solution
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NURIT 8000
Wireless
Palmtop Solution
Installation Manual

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Summary of Contents for VeriFone NURIT 8000

  • Page 1 NURIT 8000 Wireless Palmtop Solution Installation Manual...
  • Page 2 This document, including without limitation, the examples is supplied "As-Is." Trademark Information VeriFone, the VeriFone logo, NURIT, and NURIT 8000 are registered trademarks of VeriFone. Other brand names or trademarks associated with VeriFone's products and services are trademarks of VeriFone, Inc.

  • Page 3: Document Conventions

    (POS) terminals manufactured today. This manual provides basic installation instructions. To fully utilize the features of your NURIT 8000, and for general safety purposes, it is recommended that you familiarize yourself with this manual, the terminal, and any peripheral equipment or accessories.

  • Page 5: Table Of Contents

    Battery Maintenance ......21 9. Connecting the NURIT 8000 to an AC Power Outlet . . 23 Battery Charge Status .
  • Page 6 Maintenance Recommendations ....38 Cleaning the NURIT 8000 ..... . 38 Cleaning the Printer .
  • Page 7 Secure Device Label ..... 9 Figure 3-2 NURIT 8000 - Box Contents....10 Figure 5-1 NURIT 8000 - Optional Accessories.

  • Page 9: Product Regulatory Information

    FCC Compliance Statement Manufacturer: VeriFone, Inc. Model: NURIT 8000 FCC Part 15 Requirements This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 10 NURIT 8000 If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
  • Page 11 Note Disposal of this product or of any of its components must be performed in full compliance with all EU and/ or local directives and regulations. For more information, contact your local VeriFone representative or authorized VeriFone distributor. Installation Manual...

  • Page 12: General Safety Instructions

    These safety instructions are based in general on those provided by Underwriters Laboratories (UL) Inc. U.S.A. When using the NURIT 8000 or any associated device, the following basic safety precautions should always be observed to reduce the risk of fire, electric shock, or personal injury.
  • Page 13 • The device exhibits a distinct change in performance. • When using the NURIT 8000 optional docking station and/ or external modem during thunderstorms, disconnect the telephone line, if possible. There may be a remote risk of electric shock from lightning.

  • Page 14: Radio Frequency Energy Emission

    NURIT 8000 docking station to report the leak. • Do not use the NURIT 8000 in an area of potential explosive atmosphere, such as fuel or chemical storage or transfer facilities, or in any area where you would be advised to turn off a vehicle's engine.

  • Page 15: Safety Precautions For Medical Devices

    FCC guidelines and those standards. To maintain compliance with FCC RF exposure guidelines, if you wear a device on your body, use VeriFone supplied or approved carrying case,holster, or other body-worn accessory. If you do not use a body-worn accessory, ensure the antenna is at least 1 cm (0.394 in) from your body when transmitting.

  • Page 16: Pacemakers

    (6 in) between a wireless phone-type device and a pacemaker to prevent any potential problems. Individuals using a pacemaker should: • Always keep the NURIT 8000 terminal more than 15 cm (6 in) from the pacemaker when using the unit for cellular wireless communication or when performing an online transaction.

  • Page 17: Initial Setup

    Do not use a NURIT device that shows any signs of damage. • VeriFone has taken all measures to provide you with a complete device. If shipping damage is evident, file a claim with the shipping company.

  • Page 18: Contents Checklist

    The contents of the documentation pack may vary depending specific customer documentation requirements. Note Depending particular model NURIT 8000, the external modem or the car adapter may also be included in the contents of the box. See “Optional Accessories” on page 14. Installation Manual...

  • Page 19: Selecting A Point-Of-Sale Location

    Selecting a Point-Of-Sale Location • When not operated from its hand-held position, place the NURIT 8000 on a flat table or countertop close to the power outlet and any peripherals. • Maintain good ventilation around the terminal. Provide for at least 22 cm (8.5 in) of clear space around the terminal in...

  • Page 20: Wireless Lan (Wi-Fi) Terminals

    NURIT 8000 Wireless LAN (Wi-Fi) Terminals Some NURIT terminals are equipped with transceivers that can access Wireless Local Area Networks (WLAN), which are often used for short-range wireless communications in home and office environments, retail stores, restaurants, and gasoline stations. The terminals commonly connect to the WLAN via a Wi-Fi access point or repeater.

  • Page 21: Specifications

    NURIT 8000 4. Specifications Specification Details • Terminal: 8.4 VDC at 1.0 A • AC/DC Adapter (Safety Approved) Power Input: 100-240 VAC at 50/60 Hz (0.8 A) Output: 8.4 VDC at 1.0 A • Height: 59 mm (2.32 in) Dimensions •...

  • Page 22: Optional Accessories

    NURIT 8000 5. Optional Accessories Caution Connection of any accessory that is not explicitly approved by VeriFone may cause damage and thus void the Limited Warranty of this equipment. Figure 5-1 NURIT 8000 - Optional Accessories External modem Barcode adapter...
  • Page 23 Connects to an RS-232 COM port on the PC • Connects to standard 12 V vehicle electrical power socket • Used to power the NURIT 8000 and optional Car Adapter Docking Station and to charge their battery • May be supplied with the terminal as a standard accessory (model-dependent) •...

  • Page 24: General Features

    NURIT 8000 6. General Features The NURIT 8000 includes the following features: Feature Description • Graphical display general operational prompts and messages LCD Display • Black and white • 128x128 pixels Touch Screen • Application-dependent touch screen • Touch screen stylus Stylus •...

  • Page 25: Figure 6-1 Nurit 8000 - General Features-Top

    Choice of: • GSM/GPRS Radio • CDMA • WLAN 802.11b/g (WPA2 Security) Note: Radio is model-dependent Figure 6-1 NURIT 8000 - General Features-Top Stylus Paper compartment cover Paper compartment cover Paper tear bar release latch Magnetic card reader LCD display/touch screen...

  • Page 26: Figure 6-2 Nurit 8000 - General Features-Bottom

    NURIT 8000 Figure 6-2 NURIT 8000 - General Features-Bottom Model/barcode serial number Rubber stop label Battery-SAM-SIM-SD/MMC Power connector cover Docking station infrared Compliance label connection Data connector Audio headset connector Installation Manual...

  • Page 27: Removing And Replacing The Battery-Sam-Sim-Sd/Mmc Compartment Cover

    1. Disconnect the AC/DC Power Adapter from the electrical power outlet. 2. Carefully turn the NURIT 8000 face down or place it on a soft, smooth surface, so as not to damage the LCD display. 3. Steady the unit with one hand.

  • Page 28: Figure 7-2 Replacing The Battery-Sam-Sim-Sd/Mmc Compartment Cover

    NURIT 8000 Figure 7-2 Replacing the battery-SAM-SIM-SD/MMC Compartment Cover Cover locking tab 2. Lower and push the compartment cover until the cover snaps into place. Installation Manual...

  • Page 29: Installing The Battery

    NURIT 8000 8. Installing the Battery To install the battery: 1. Remove battery-SAM-SIM-SD/MMC compartment cover, as described in “Removing and Replacing the Battery- SAM-SIM-SD/MMC Compartment Cover” on page 19. 2. Hold the battery, verifying that the side with the metal contacts are facing downwards and that the rounded edge is facing towards the back of the compartment.
  • Page 30 • Remove the battery from the terminal if you do not intend to use your NURIT 8000 for an extended period of time. Warning Do not dispose of the NURIT 8000 Lithium-Ion smart battery in a fire. Lithium-Ion batteries must be recycled or disposed of properly.

  • Page 31: Connecting The Nurit 8000 To An Ac Power Outlet

    NURIT 8000 9. Connecting the NURIT 8000 to an AC Power Outlet You can connect the NURIT 8000 to an AC power outlet using the VeriFone-supplied AC/DC Power Adapter. To connect the NURIT 8000 to an AC power outlet: 1. Connect the plug of the AC/DC Power Adapter cable to power connector on the front panel of the NURIT 8000.

  • Page 32: Installing The External Modem

    NURIT 8000 10. Installing the External Modem You can use the optional external high-speed modem to download applications and parameters to the NURIT 8000 via a standard telephone line. To install the external modem: 1. Insert the modem's data plug into the data port on the front panel of the NURIT 8000.

  • Page 33: Connecting The Car Adapter

    “Battery Charge Status” on page 20. To remove the car adapter: 1. Unplug the car adapter from the vehicle's electrical power socket. 2. Unplug the car adapter battery charger cable from the 3-pin power jack on the front panel of the NURIT 8000. Installation Manual...

  • Page 34: Loading Paper In The Printer

    For further details regarding printer paper, contact your VeriFone representative or service provider. To load a roll of thermal paper in the printer: 1. Place the terminal on a flat, stable surface.

  • Page 35: Figure 12-2 Unrolling The Paper Roll

    NURIT 8000 Figure 12-2 Unrolling the Paper Roll 7. Hold the paper roll with the unrolled end on the underside. 8. Insert the spindle into the center of the paper roll. 9. Lower paper roll spindle into paper compartment. Figure 12-3 Inserting a Paper Roll 10.

  • Page 36: Removing The Paper Roll From The Printer

    NURIT 8000 Figure 12-4 Closing the Paper Compartment Removing the Paper Roll from the Printer To remove an empty roll of thermal paper from the printer: 1. Place the terminal on a flat, stable surface. 2. Insert fingers into recess paper compartment cover, beneath the release latch.

  • Page 37: Figure 12-5 Removing The Paper Roll

    NURIT 8000 Figure 12-5 Removing the Paper Roll 6. Pull the spindle out of the paper roll. Installation Manual...

  • Page 38: Installing The Keypad Privacy Shield

    NURIT 8000 13. Installing the Keypad Privacy Shield To install the keypad privacy shield: 1. Place the terminal on a flat, stable surface, or hold it securely in one hand. 2. Position the tabs on the inner front sides of the keypad privacy shield over the indentations on each side of the terminal.

  • Page 39: Installing A Sam, Sim, Or Sd/Mmc Card

    14. Installing a SAM, SIM, or SD/MMC Card Depending on the particular model, you can install a variety of electronic memory or processing cards in the NURIT 8000. These cards include the following: • Up to two (2) SAM (Secure Access Module) cards can be...

  • Page 40: Sam, Sim, And Sd/Mmc Card Configurations

    NURIT 8000 SAM, SIM, and SD/MMC Card Configurations The configuration of the SAM, SIM, and SD/MMC cards are model dependent, based off of what has been enabled of your model of the terminal. If one or more of the slots are disabled in your model, the slot is inaccessible.

  • Page 41: Figure 14-2 Sam Or Sim Cardholder Locking-Clasp

    NURIT 8000 Figure 14-2 SAM or SIM Cardholder Locking-Clasp Locking clasp 4. Lift the cardholder on its hinge to an upright position. 5. Hold the SAM or SIM card so that its chip side is facing down towards the contacts on the reader.

  • Page 42: Installing An Sd/Mmc Card

    NURIT 8000 10. Replace the battery-SAM-SIM-SD/MMC cover, as described on page 21. Installing an SD/MMC Card To install an SD/MMC card: 1. Remove battery-SAM-SIM-SD/MMC compartment “Removing and Replacing the cover, described Battery-SAM-SIM-SD/MMC Compartment Cover” on page 19. 2. If necessary, remove the battery, as described on page 21.

  • Page 43: Figure 14-6 Removing The Sd/Mmc Card

    NURIT 8000 6. If necessary, replace the battery, as described on page 21. 7. Replace the battery-SAM-SIM-SD/MMC cover, as described on page 21. To remove an SD/MMC card: 1. Remove battery-SAM-SIM-SD/MMC compartment cover, described “Removing and Replacing the Battery-SAM-SIM-SD/MMC Compartment Cover” on page 19.

  • Page 44: Connecting Peripheral Devices

    VeriFone representative or service provider for further details. To connect a peripheral device to the NURIT 8000: 1. Connect the peripheral device to the appropriate end of the adapter cable (see “Optional Accessories” on page 14).

  • Page 45: Connecting A Cellular Headset

    NURIT 8000 16. Connecting a Cellular Headset You can use a standard cellular headset with NURIT 8000 models that support cellular telephone communication. Note A cellular headset is not provided by VeriFone. A standard cellular headset is sufficient for use with the NURIT 8000.

  • Page 46: Care And Maintenance

    NURIT 8000 17. Care and Maintenance Maintenance Recommendations The NURIT 8000 has been designed to give you long and trouble-free service with minimal operator care. Caution Never use thinners, benzene, or synthetic cleansers as they may distort or damage the plastic and critical parts.

  • Page 47: Technical Assistance

    In exceptional circumstances, you may be required to ship your NURIT 8000 to a servicing facility. To ship the NURIT 8000: 1. Carefully pack the NURIT 8000, preferably in the original box. 2. Attach a postage-paid letter to the outside of the package detailing the complaint.

  • Page 48: Troubleshooting

    Press and hold down the 'ON' key for three (3) seconds. Verify that the battery is securely installed and sufficiently charged. If possible, try to operate the NURIT 8000 with a different VeriFone supplied AC/DC Power Adapter. Connect the NURIT 8000 to a different AC power outlet.
  • Page 49 NURIT 8000 Transactions cannot be completed successfully Try to perform the transaction using a different magnetic or Smart Card (model-dependent). Make sure you have inserted or swiped the card in the proper manner. Attempt to complete several transactions manually using the terminal keypad instead of using customer cards.
  • Page 50 NURIT 8000 Operation with a peripheral device is not successful Verify that the peripheral device is properly connected to the terminal. Try to verify whether the peripheral device is functioning properly. Replace the cable or the adapter cable being used with the peripheral device.
  • Page 51 NURIT 8000 The printer continues to operate when out of paper Verify that the paper sensor of the printer mechanism (inside the paper roll compartment) is not blocked by paper or debris. problem persists, contact authorized service representative. The magnetic card reader does not function properly Verify that the card has been swiped with its magnetic stripe at the bottom and facing the user.

  • Page 52: Appendix A: Using The Magnetic Card Reader

    NURIT 8000 Appendix A: Using the Magnetic Card Reader A magnetic card reader is located between the terminal’s LCD touch screen and the release button of the paper roll compartment cover. To use the magnetic card reader: 1. Grasp the card so that its magnetic stripe is facing you.

  • Page 53: Appendix B: Using The Smart Card Reader

    To use the Smart Card reader: 1. Hold the Smart Card with the metal chip facing upward and directed toward the opening of the Smart Card reader at the front of the NURIT 8000. 2. Insert the card into the Smart Card reader slot. Note...

  • Page 54: Installation Notes

    NURIT 8000 Installation Notes Installation Manual...
  • Page 55 NURIT 8000 Installation Manual...

  • Page 56: Contact Information

    NURIT 8000 Contact Information VeriFone, Inc. 2099 Gateway Place, Suite 600 San Jose, CA, 95110 USA Tel: +1-800-VeriFone (837-4366) www.verifone.com Installation Manual...

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