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Troubleshooting Guide
Keypad is working properly when LEDs light up and loads respond as buttons are pressed.
Symptom
LEDs don't light up.
LEDs cycle from top to bottom sequentially.
LEDs light when button is pressed, but the system
response isn't correct.
No response from the keypad when an IR remote button is
pressed.
Cause and Action
Power is not present at keypad.
• Make sure HomeWorks
Processor is powered up.
®
• Check for 15 V
between pins 1 & 2 on the keypad connector.
• Remove connector from back of keypad, check connections and replace.
Keypad is properly powered but is not communicating with the processor.
• Verify that the processor is running.
• Check that keypad wires 3 & 4 are properly connected.
• Check that keypad link is plugged into correct connector at processor.
• Verify that link is configured for HomeWorks keypads in the HomeWorks
Software.
Keypad improperly addressed.
• Check keypad for proper address. See Keypad Addressing (page 5).
Keypad improperly programmed.
• Check system programming.
B&O
Beo4
IR Remote is in the incorrect mode.
®
®
• Press the "Light" Button before initiating any button presses from the
remote.
Batteries in IR remote are weak
• Replace batteries in remote.
Keypad improperly programmed.
• Refer to Button Function Chart (page 7) and check system programming.
Interference from plasma television.
• Move or turn off plasma television.
7
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