Transfer - Cisco 7940 series Quick Reference Manual

Transfer

This feature lets you transfer an active call to
another extension or phone number.
To transfer an active call
1. Press the "Trnsfer" soft key (you may need to
press the "more" soft key one or more times
to see it)
2. Dial the extension or phone number to which
you want to transfer the call. When entering an
external transfer number, be sure to include
the Outside Access Digit.
3. Either hang up or wait to announce the transfer
and then hang up. When you hang up, the
call will be transferred. If the party that you
are transferring to is unavailable, the call will
transfer to their voice mail.
� If you wish to return to the first call after
starting a transfer, use the blue scroll button to
select the call, then press the "Resume" soft
key.
One-Touch Transfer
This feature lets you transfer an active call to
another extension or voice mailbox using a single
key press.
� One-Touch Transfer buttons are assigned to
your soft keys by your Service Provider.
To transfer a call to another extension or to a
voice mailbox
• Press the one-touch transfer soft key
Ending a Call
• Replace the handset in the cradle
or Press the "EndCall" soft key
or Press the Speaker button if using the
speakerphone
or Press Headset button if using a headset
Direct Extension Assignment
This feature lets you temporarily reassign a
telephone with your own phone number and
profile.
� Direct Extension Assignment requires that the
temporary phone is the same model as your
own phone (e.g., Cisco 7940/7960).
To temporarily assign your number and profile
to a phone
1. From the temporary phone, lift the handset
and dial 588
2. Enter your complete phone number + #. If your
phone is configured as an extension-only (i.e.,
non-DID) line, enter your company's complete
main phone number + * + your extension
number + #.
3. Enter your phone password + #
To reassign the original phone number to the
guest phone
• Follow the steps above using the original phone
number and password that were assigned to
the phone.
To reassign your own number and profile back
to your own phone
1. Pick up the handset of your phone
2. After the voice prompt, enter your complete
phone number + #
3. After the voice prompt, enter your phone
password + #
4. Hang up
Night Mode
Companies often have different call treatments
for daytime versus after-hours callers. The Night
capability can be assigned to a user's phone to
override the standard day-of-week/time-of-day
logic.
▶ This feature must be enabled by your Service
Provider.
The Night feature has three modes:
Normal Mode
In this mode, calls will be handled using the
standard day-of-week/time-of-day logic. No action
is required by the user when operating in Normal
mode.
Temporary Night Mode
This mode temporarily overrides the normal
day-of-week/time-of-day logic. It toggles between
day-mode and night-mode. At the change in the
Page 11
Other Features