Receiving Calls Ring Sounds - Cisco 7940 series Quick Reference Manual

Receiving Calls
Ring Sounds
The Cisco 7940/7960 IP Phone has distinctive
rings for incoming calls:
• One Ring - Internal calls
• Two Rings - External calls and reminder for
calls on hold
• Distinctive Ring - Your service provider may be
able to configure up to three DID numbers on
your phone, each of which can have a different
ring tone
• Priority Ring - Identifies "priority callers" with a
different ring pattern. See Priority Call.
Answering a Call
Using the Handset
• Press the "Answer" soft key then lift the
handset (answers any ringing line appearance)
or Lift the handset (answers your extension only)
Using the Speakerphone
• Press the "Answer" soft key (answers any
ringing line appearance)
or Press the Speaker button (answers your
extension only)
or Press the associated line button (answers the
associated line appearance)
Using the headset
• Press the Headset button
Group Pickup
This feature allows you to answer another phone
from your own phone, if the other phone is within
your Call Pickup Group.
� This feature, the pickup group and the soft
key on your phone must be configured by your
service provider.
To Pickup a Call on another phone using Soft
Keys
• Press the "Group" soft key (you may need to
press the "more" soft key one or more times
to see it)
To Pickup a Call on another phone using Star
Codes
• Lift the handset and dial *06
� If multiple inbound calls are ringing, the
call that has been ringing the longest will be
answered.
Directed Call Pickup
This feature lets you answer a specific phone
within your Directed Call Pickup Group.
� This feature, the pickup group and the soft
key on your phone must be configured by your
service provider.
To Pickup a Call using Soft Keys
1. Press the "DC Pickup" soft key (you may need
to press the "more" soft key one or more times
to see it)
2. Enter the extension you wish to answer. The
extension must be in one of your Directed Call
Pickup Groups.
To Pickup a Call using Star Codes
1. Lift the handset and dial *12
2. At the dial tone, dial the extension you want to
answer. The extension must be within one of
your Directed Call Pickup Groups.
Call Waiting
This feature lets you automatically put the current
call on hold while you answer a second incoming
call that arrives on any line.
To answer a second call while on a call
• Press the "Answer" soft key
or Press the line button for the second incoming
call
The original call will be placed on hold and you
will be connected to the second call.
To return to the Original Call
1. Press the Scroll Up/Down buttons to select the
original call
2. Press the "Resume" soft key
To temporarily disable Call Waiting for the
duration of an outgoing call
1. Lift the handset and dial *70
2. Dial the desired number to make your call
� When you end the call, Call Waiting will
automatically be re-enabled
Call Waiting with ID Manager
This feature allows you to handle call waiting calls
that arrive on the same line in ways that do not
interrupt your current call.
� This feature must be enabled by your Service
Provider.
To route the second call to the "Do Not
Disturb (DND)" destination
• Press 1
Page 7