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Section 3
| Gateway G1 Configuration
Figure 45
Caution:
Store the backup in a safe place, preferably on different store devices (e.g. USB stick, intern
hard drive, extern hard drive, cloud storage).
3.6.2 Restore configuration
If you recently chose the option "Configuration backup", you can restore the saved state of your Smart Home
facility here.
Once you have selected the appropriate file by clicking on the "Choose file" button (see figure 46), click on
"Upload" to restore the configuration.
Figure 46
3.6.3 Restart
If the gateway does not operate properly anymore, you can restart it here. For this, click on "Restart" (see figure
47).
Figure 47
3.6.4 Error diagnosis
To improve the stability of the firmware it is possible to send intern error messages to the ubisys servers. No
personal or user-specific data will be sent. If you want to contribute to an ongoing improvement of the system,
put a check here (see figure 48).
Figure 48
3.6.5 Remote support
If there are technical problems with your facility that cannot be fixed by you or your installer, it is best to contact
the ubisys support team. With a remote maintenance, it is possible to solve certain problems. For this, you sim-
ply need to enable the remote maintenance access on your gateway. Access authorization expires automatically
after some time or a restart, as long as you don't enable permanent remote maintenance (see figure 49).
Gateway G1
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