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Ubisys G1 Assembly And Commissioning Instructions

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Gateway G1
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  • Page 1 Smart Home Gateway G1 Assembly and commissioning instructions...
  • Page 2 1. release English 01/2016 Smart Home Gateway G1, assembly and commissioning instructions © 2016 ubisys technologies GmbH, Düs- seldorf. All rights preserved. Reproduction and copying (even in parts) not allowed without the consent of ubisys technologies GmbH. This document may contain substantive errors. However, it is regularly reworked and appropriately corrected in the next release.

  • Page 3: Table Of Contents

    Controlling Smart Home on the road 2.4.2 Authorizing control device 3.10.1 Configuring the internet router 2.4.3 Add components 3.10.2 Public IP address 3.10.3 Enterprise networks, Firewall Section 3 | Gateway G1 3.10.4 Configuring the app Configuration 3.11 LED status signals 3.12 Protected Reset Button on the Rear Side 3.13...

  • Page 4: Section 1 | General Information

    Section 1 General information Gateway G1...

  • Page 5: Ubisys Smart Home

    The following components are required to use the ubisys Smart Home System: • Gateway G1: In your Smart Home network, the gateway is the central component. It connects the Smart Home components to your home network. If connected to your router, you can control your components via the smartphone or tablet app –...

  • Page 6: Security And Privacy

    Remote maintenance is done via a secured connection. This connection is protected by a certificate and has to be opened explicitly via the gateway’s web interface. The interface indicates an active remote access. Therefore, no one can access your system except for the ubisys support team – and only if you explicitly authorized access. 1.2.4 Cloud services At this time, ubisys doesn’t use any cloud services.

  • Page 7: Ports

    1.6 Technical information System information Standards Dimensions • • ARM926 CPU, 400MHz IEEE 802.3af PD Length: 106mm • • 128MB DDR2 SDRAM IEEE 802.15.4 Width: 106mm • • 256MB NAND Flash ZigBee 2007 PRO Height: 26mm • 8MB NOR Flash Gateway G1...

  • Page 8: Wall Mounting

    Drill at the two marked positions holes with a diameter of 5mm in the wall. After that, put a dowel in each hole. Turn the screw into the dowel so that they are about 6mm out of the wall. Put the unit with the rear recess on the screw heads and hang it on. Gateway G1...

  • Page 9: Section 2 | Commissioning

    Section 2 Commissioning Gateway G1...

  • Page 10: System Requirements

    This requires a PoE switch or a PoE injector meeting the IEEE 802.3af standard, capa- ble of providing a power of 1,5W up to 4W, if using the USB host slot. Caution: To avoid damage to the device, use only the included original AC adapter as a power supply. Gateway G1...

  • Page 11: Logging In To The Gateway

    In the appearing window, enter user name and password for authorization (see figure 3). The default user name and password are both: admin Click “Login” or press Enter. Figure 3 Gateway G1...

  • Page 12: First Steps To Configure Your Gateway

    Start the app on your smartphone or tablet (available in the Apple Store or Google Play Store) and select the appropriate gateway. You will then be asked to enter the recently defined access code. After that, you have access to your Smart Home System via the configured device. Gateway G1...

  • Page 13: Add Components

    More information about how to restore default settings can found in the appropriate component’s manual (“Factory Reset”). Gateway G1...

  • Page 14: Section 3 | Gateway G1

    Section 3 Gateway G1 Configuration Gateway G1...

  • Page 15: Status Menu

    Section 3 | Gateway G1 Configuration The gateway offers a web based configuration interface, which can be reached by a web browser via your PC, tablet or smartphone. This allows you to configure all required settings concerning the gateway. For this, enter the IP address of your Smart Home gateway in the web browser’s address line. After pressing the “Enter”...

  • Page 16: System Status

    Figure 12 Caution: In case you contact the ubisys support, these information can be very helpful for our employees. Here, you also find the Ethernet MAC address (EUI-48), which allows you, for example, to instruct a DHCP sever to always give the same address.
  • Page 17 If the error is not patched automatically after some time, being used. contact the support (http://www.ubisys.de/smarthome/support. If this warning message is displayed repeatedly, contact the ubisys support. html). Your Smart Home System denied access to the unauthorized Authentication of a device has failed during the login attempt.

  • Page 18: Basic Settings

    Device information can be freely defined. In environments with several gateways, it helps identifying every single device. Your defined description of the gateway can also be found, for example, in the ubisys Smart Home app. To make your individual information, follow these steps: Click the “Edit”...

  • Page 19: Time And Date

    Section 3 | Gateway G1 Configuration After filling the information, click the “Save” button (see figure 16). Figure 15 Figure 16 3.2.2 Time and date In the “Time and date” section, the current date and time of your system is displayed. This information is impor- tant when configuring time dependent actions for your Smart Home System (e.g.

  • Page 20: Time Zone

    Section 3 | Gateway G1 Configuration Figure 18 Caution: After a loss of the supply voltage, the integrated battery can hold the time updated for some time. After that the clock starts again at 0:00 a.m. on 01/01/1970. 3.2.3 Time zone In the “Time zone”...

  • Page 21: Dynamic

    Section 3 | Gateway G1 Configuration Dynamic In the dynamic network configuration, all necessary network parameters (IP address, subnet mask, default gateway, primary and secondary name server) are automatically retrieved from the DHCP server. This procedure requires a DHCP server in your network (usually provided by your DSL router). In addition, you should instruct the DHCP server to always give the gateway the same IP address.

  • Page 22: Proxy Settings

    IP address and subnet mask (also known as net mask) are mandatory required (see figure 23). Entering default gateway and DNS server is optional. It is, however, required for functions such as automatic time setting via NTP (Network Time Protocol), firmware updates and, optionally, remote maintenance by ubisys. Therefore, you should configure these settings.

  • Page 23: Role In The Zigbee Network

    ZigBee network. By default, the gateway creates and manages a ZigBee network as a ZigBee coordi- nator and trust center. To control components in an existing ZigBee network of another manufacturer via your ubisys Smart Home app, you can also operate the gateway as a ZigBee router and join an existing network (see figure 25).

  • Page 24: The Following Devices Have Access To Your System

    Section 3 | Gateway G1 Configuration 3.4.2 The following devices have access to your system This table includes all mobile devices that have access to your Smart Home System via app and, therefore, are authorized to control it. To see more detailed information about a single device, click on the appropriate name. To remove a device from the list, click “Remove”...

  • Page 25: Renew Zigbee Network Key

    Section 3 | Gateway G1 Configuration Figure 29 Newly detected components can be found as a status message under “Status” as well as in your app under Configuration -> Basic Configuration -> Components. Figure 30 3.4.5 Renew ZigBee network key Communication between the individual devices in your Smart Home System is exclusively encrypted.

  • Page 26: Firmware Update For Smart Home Components

    Section 3 | Gateway G1 Configuration Click the “Download now” button (see figure 33). Figure 33 If an update for your gateway has been successfully downloaded, start the installation by clicking on “Install”. Installation time of a new update on your gateway may take up to 3 minutes. After successful installation, you will automatically be directed to the status site.
  • Page 27 Section 3 | Gateway G1 Configuration To activate the ZigBee OTA Upgrade Server on the gateway, enable the option “Use this gateway to supply the system with updates” (see figure 35). Figure 35 Caution: If you are running several gateways in your network, make sure that only one gateway provides the updates at any time, so it takes the roles of the ZigBee Over-the-Air (OTA) Upgrade Server.
  • Page 28 Section 3 | Gateway G1 Configuration Figure 37 Update mode When updating your Smart Home components, you have the choice between automatic or manual installation (see figure 38). Figure 38 In general, it is recommended to automatically install updates. Only this ensures that your system is always up to date.
  • Page 29 Section 3 | Gateway G1 Configuration Manually update single components To individually update your components, select “For each device determine if and when firmware is to be instal- led” and click on “Save” (see figure 40). Figure 40 When clicking on one of the components listed, more information about appropriate components will be displa- yed (see figure 41).

  • Page 30: Maintenance

    Figure 43 3.6 Maintenance If you have problems with your gateway or facility, the maintenance menu allows you – or the ubisys support team – to fix them. To execute a maintenance function, click on “Maintenance” in the main menu.

  • Page 31: Restore Configuration

    3.6.4 Error diagnosis To improve the stability of the firmware it is possible to send intern error messages to the ubisys servers. No personal or user-specific data will be sent. If you want to contribute to an ongoing improvement of the system, put a check here (see figure 48).

  • Page 32: System Log Files

    3.6.6 System log files If a problem occurs, which cannot be fixed directly via the web interface or the app, the log files help the ubisys support team as well as our experienced installers to identify and solve the cause (see figure 50).
  • Page 33 Section 3 | Gateway G1 Configuration Click on Start -> Control Panel -> Network and Internet -> Network and Sharing Center. Click on “LAN-Connection” (see figure 52). The name may be different on your PC. If the PC has multiple network adapters, make sure to select one that has an internet connection.

  • Page 34: Determining Gateway Address

    The IPv4 default gateway can be entered in “Default Gateway” and IPv4 DNS server in DNS server (see figure 55). Specifying an alternate DNS server is optional. The second server will be queried, if the primary one is una- vailable. Note that the default is not the gateway G1, but the IP router in your network. Figure 55 3.8 Determining gateway address...
  • Page 35 Instead of using the app you can also use an Apple Bonjour browser (such as the ones in Apple Sa- fari, the Avahi browser or similar applications). The Gateway G1 supports the Apple Bonjour technologies multicast-DNS (mDNS) and DNS Service Discovery (DNS-SD).

  • Page 36: Change Network Parameters For Gateway Access

    Section 3 | Gateway G1 Configuration 3.9 Change network parameters for gateway access Configuration of your Smart Home gateway is done via a web interface in your browser. By default, the gateway has the address 192.168.0.211. If you use another IP subnet in your local network (home or office network), the gateway will not be reachable.
  • Page 37 Section 3 | Gateway G1 Configuration Figure 58 In the new window “Ethernet Status”, click on the “Properties” button (see figure 59). Figure 59 In the new window “LAN Connection Status”, select “Internet Protocol Version 4 (TCP/IPv4)” and click on the “Properties”...
  • Page 38 Section 3 | Gateway G1 Configuration Figure 60 In the new window “Properties of Internet Protocol Version 4 (TCP/IPv4)”, change “Automatically obtain IP address” to “Use the following IP address” (see figure 59). If this option is already set, note the values be- low IP address, subnet mask, default gateway and primary/secondary DNS server in order to restore them at a later time.
  • Page 39 Section 3 | Gateway G1 Configuration Figure 62 Accept the settings by clicking on “OK”. Your PC is now in the same network as the gateway is. Note that your PC is temporarily not connected to the internet and access to other devices in your network environ- ment (such as file server, network printer etc.) is temporarily not granted anymore.
  • Page 40 Section 3 | Gateway G1 Configuration Figure 64 You see your network status with the appropriate settings now (see figure 65). Figure 65 Under Configure IPv4, change “DHCP” to “Manually” (see figure 65). In case this option is already set, note the values below IP address, subnet mask, router and DNS server to restore them at a later time.

  • Page 41: Controlling Smart Home On The Road

    Section 3 | Gateway G1 Configuration Figure 66 Under IP address, enter 192.168.0.200, for example. For the subnet mask, enter 255.255.255.0, in case this value is not entered automatically. Accept the settings by clicking on “Apply”. Your Mac is now in the same network as the gateway is.

  • Page 42: Public Ip Address

    You can operate more than one gateway in a local network. For external access, then, you select ano- ther port than the default value 8888 for the public side, e.g. TCP port 8889 (public) -> ubisys-g1 port 8888. For some routers, this function is called port forwarding and it has its own menu item in the router’s configura- tion interface.

  • Page 43: Configuring The App

    Section 3 | Gateway G1 Configuration 3.10.4 Configuring the app To control your Smart Home gateway while being on the road, its address has to be entered in the app. Basical- ly, the connection is secured and only possible via authenticated devices. Follow these steps: Start the app.
  • Page 44 Section 3 | Gateway G1 Configuration Figure 69 In the entry field, enter the host name (can also be a DDNS host name) or, optionally, the static, public IP address of your router or the gateway (see figure 69) and accept by tapping “OK”. If you defined a port number different from 8888 for port forwarding on public side, enter a colon after the host name, followed by the port number, e.g.

  • Page 45: Led Status Signals

    Section 3 | Gateway G1 Configuration Caution: Not all routers are able to establish a connection from the internal network, i.e. that your smartphone is in your own Wi-Fi, via the public address, because port forwarding only works for external access. Exem- plary for this behavior are the Fritzbox models of AVM and the Speedport of the Deutsche Telekom.

  • Page 46: Protected Reset Button On The Rear Side

    Section 3 | Gateway G1 Configuration 3.12 Protected Reset Button on the Rear Side Your Smart Home gateway has reset button on the rear side protected against unintended activation, which can be used to execute certain functions. For this, push the button with the help of a thin, stub item (such as a paper clip) on the back of the gateway (see figure 2 in section 2.2 “Connecting the gateway”).
  • Page 47 Section 3 | Gateway G1 Configuration Updates Message (below “Firmware”) An error has occurred. Host could not be resolved. Explanation There is no internet connection or the network parameters have not been confi- gured correctly for internet access. Solution Please configure the network settings correctly.

  • Page 48: Section 4 | More Information

    Section 4 More information Gateway G1...

  • Page 49: Storage

    GmbH Am Wehrhahn 45 40211 Düsseldorf states, in sole responsibility, that the product Gateway G1 (article number 1007, 1021, 1014, 1038) which refers to this declaration, complies with the following standards directives: R&TTE Directive EN 300 220-1 V2.3.1 (2010-02) 99/5/EG EN 300 220-2 V2.3.1 (2010-02)

  • Page 50: Glossary

    Firmware Describes the fix installed software on a device, e.g. the gateway or single components of your Smart Home facility. Although the software is installed fix, it can be updated on ubisys devices. Host Name Name of a device (PC, server, Smart Home gateway, NAS, printer etc.) in the internet or in the local network.

  • Page 51: Contact

    The devices of ubisys are based on the ZigBee PRO standard at 2.4 GHz; ZigBee is based on IEEE 802.15.4.

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