Conditions Of Warranty - Hoover Expert Manual

Conditions of Warranty

Your Hoover cleaner, in the case of domestic use, has a one year parts
and labour warranty against product defects and failures when the
product is used in accordance with the terms and conditions of this
warranty statement.
This warranty commences from the original date of purchase and is
not transferable; please retain your original proof of purchase for any
warranty claims. This warranty is valid only in the country where the
cleaner is purchased.
The cleaner must be operated in accordance with these instructions and
used only for domestic household cleaning to remove DRY dirt and dust
from household carpet and flooring. This cleaner is not fit to be used as
an industrial cleaner, and is not designed for the collection of vitreous
building material including particle board, construction products and
similar products such as wood/fibres, cement, fillers, fibre glass etc or
excessive or frequent sand. The infrequent pick-up of these materials in
these circumstances may be harmful to your cleaner and may void the
manufacturer's warranty.
Accessories and consumables including dust bags and filters, unless
defective in manufacture, are not subject to this warranty. In order to
prolong the life of accessories and consumables, regular care and
maintenance is recommended.
Rechargeable NI-MH Batteries and Charging Base Plate. The warranty
on your rechargeable NI-MH batteries (Batteries) and Charging Base
Plate is valid for a period of 6 months from the original date of purchase
of your Hoover Robot (verified by the original proof of purchase receipt)
and is not transferable.
The warranty for the batteries will become void if, the batteries are
charged by any other equipment other than the Charging Base Plate
included with your Hoover Robot, any of the seals of the batteries
enclosure or cells are broken or show evidence of tampering, or used in
any equipment or service other than the Hoover.
When properly used and cared for, your cleaner will render excellent
service; refer to the instruction manual for further details, as misuse or
failure to follow the instructions makes this warranty void. In the event
of service or advice being needed, please contact Hoover Floorcare
Asia Pacific Pty Ltd, Level 1, Building 2 Brandon Business Park, 530
Springvale Road, Glen Waverley Victoria 3150, or on 1300 360 845,
Monday-Friday 9am-5pm EST.
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The decision to repair or replace the cleaner is at the sole discretion of
Hoover Floorcare. If Hoover Floorcare decide to repair or replace the
cleaner, it will do so at its own cost.
Hoover Floorcare is unable to accept responsibility under this warranty
for any repair work not carried out by an authorised Hoover Service
Agent or from the use of non-genuine parts. If any part is no longer
available or manufactured, Hoover Floorcare will replace it with a genuine
functional replacement part. This warranty does not apply to the cost
of replacing any parts of the product due to normal wear and tear,
alterations, improper installation, physical abuse, misuse or accidental
damage. Any transportation costs involved in the repair of defective parts
shall be borne by the claimant.
If proof of purchase cannot be provided at the time of a warranty claim or
service, any work carried out on the cleaner is chargeable.
The repair or replacement of the cleaner under this warranty does not
extend the original period of warranty.
The benefits conferred by this warranty are in addition to all other rights
and remedies in respect of the product as outlined under the Competition
and Consumer Act and other State and Territory laws.
"Our goods come with guarantees that cannot be excluded in the
Australian Consumer Law. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure."
Call Hoover Floorcare
with any product queries
Australia 1300 360 845
New Zealand (09) 263 7573
To find out more about our range,
visit: www.hoover.com.au
www.hoover.co.nz
email: sales@hooverfloorcare.com.au
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