Conditions Of Warranty - Hoover Mode User Manual

Conditions of warranty

Your Hoover cleaner, in the case of domestic use, has a two
year parts and labour warranty against product defects
and failures when the product is used in accordance with
the terms and conditions of this warranty statement.
This warranty commences from the original date of
purchase and is not transferable; please retain your
original proof of purchase for any warranty claims. This
warranty is valid only in the country where the cleaner
is purchased.
The cleaner must be operated in accordance with these
instructions and used only for domestic household
cleaning to remove DRY dirt and dust from household
carpets, flooring and fabrics. This cleaner is not fit to be
used as an industrial cleaner, and is not designed for the
collection of vitreous building material including particle
board, construction products and similar products such
as wood/fibres, cement, fillers, fibre glass etc or excessive
or frequent sand. The infrequent pick-up of these
materials in these circumstances may be harmful to your
cleaner and may void the manufacturer's warranty.
Accessories and consumables including dust bags
and filters, unless defective in manufacture, are not
subject to this warranty. In order to prolong the life
of accessories and consumables, regular care and
maintenance is recommended.
When properly used and cared for, your cleaner will
render excellent service; refer to the instruction manual
for further details, as misuse or failure to follow the
instructions makes this warranty void.
In the event of service or advice being needed, please
contact Hoover Floorcare Asia Pacific Pty Ltd, Level 1,
Building 2 Brandon Business Park, 530 Springvale Road,
Glen Waverley Victoria 3150, or on AUS: 1300 360 845, NZ:
(09) 263 7573, Monday-Friday 9am-5pm EST. The decision
to repair or replace the cleaner is at the sole discretion of
Hoover Floorcare. If Hoover Floorcare decide to repair or
replace the cleaner, it will do so at its own cost.
Hoover Floorcare is unable to accept responsibility
under this warranty for any repair work not carried out
by an authorised Hoover Service Agent or from the use
of non-genuine parts. If any part is no longer available
or manufactured, Hoover Floorcare will replace it
with a genuine functional replacement part. This
warranty does not apply to the cost of replacing any
parts of the product due to normal wear and tear,
alterations, improper installation, physical abuse,
misuse or accidental damage. Any transportation
costs involved in the repair of defective parts
shall be borne by the claimant.
If proof of purchase cannot be provided at the
time of a warranty claim or service, any work
carried out on the cleaner is chargeable.
The repair or replacement of the cleaner
under this warranty does not extend the
original period of warranty.
The benefits conferred by this warranty are
in addition to all other rights and remedies
in respect of the product as outlined
under the Competition and Consumer
Act and other State and Territory laws.
"Our goods come with guarantees that
cannot be excluded in the Australian
Consumer Law. You are entitled to a
replacement or refund for a major
failure and for compensation for any
other reasonably foreseeable loss
or damage. You are also entitled
to have the goods repaired or
replaced if the goods fail to be
of acceptable quality and the
failure does not amount to a
major failure. "
Call Hoover Floorcare
with any product queries
Australia 1300 360 845
New Zealand (09) 263 7573
To find out more about our range,
visit: www.hoover.com.au
www.hoover.co.nz
email: sales@hooverfloorcare.com.au
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