Fax Problems; When You Cannot Send Or Receive Fax Messages As Wanted - Ricoh SP C260SFNw User Manual

Fax Problems

When You Cannot Send or Receive Fax Messages As Wanted

Transmission
Problem
Cannot send files.
Document appears blank at
the other end.
Printed or sent images are
spotty.
Reception is possible, but
transmission is not.
Transmission failed due to
"maximum e-mail size"
error.
Causes
The telephone line may be
disconnected.
The machine cannot accept
a new fax job because there
are 5 unsent faxes in
memory already.
The original was placed
upside down.
The exposure glass,
exposure glass, exposure
glass cover, or guide plate
of the ADF is dirty.
There are regions and
telephone exchanges where
a dial tone cannot be
detected.
If the e-mail size specified
on the machine is too large,
the Internet Fax document
cannot be sent.
Solutions
Check if the telephone line is properly
connected to the machine. For details,
see Setup Guide.
Wait until any of these faxes is
transmitted completely, or use the
[Delete TX Stand.File] function to delete
unnecessary faxes. For details, see
page 230 "Fax Features Settings".
The original was placed upside down.
Place the original in the correct
orientation. See page 79 "Placing
Originals".
Clean them. For details about how to
clean the machine, see page 338
"Cleaning the Exposure Glass". Make
sure ink or correction fluid is dry before
placing originals.
Contact your sales or service
representative.
Change the setting for [Maximum Email
Size] in [Scan Settings]. For details
about the maximum e-mail size, see
page 228 "Scanner Features Settings".
Fax Problems
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