Maintenance; Panel Reset; Troubleshooting - Clear-Com Eclipse ICS 1016E User Manual

3

Maintenance

This section provides panel microprocessor resetting instructions, troubleshooting
guidelines, assembly drawings, schematics, and component lists.
3.1

Panel reset

If the panel is acting erratically, try resetting it by unplugging the panel from AC
power and reconnecting or by simultaneously pressing the "Mic," "Speaker," and
up and down arrow buttons.
3.2

Troubleshooting

When experiencing the symptoms listed below, attempt the following solutions in
the order outlined. The solutions are listed in order of difficulty with the first being
the most simple and easy. For troubleshooting guidelines for the entire system,
see the "Overview" chapter of this manual.
3.2.1 The panel's front-panel indicators fail to light
1) Check mains AC power into the panel.
2) Ensure the external power supply is properly connected to the panel.
3) Replace the panel.
3.2.2 The LED behind the talk/listen button does not light when
the key is pressed
1) Ensure the button has a label assigned to it (the LED indicator will not
light without an assigned label).
2) Reset the panel.
3) Replace the panel.
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