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For internal use only
4 Administration
Information on status diagnostics for HiPath HG 1500 such as DSS, PPP, Firewall,
HFA client, H.323, VCAPI, etc. is contained in the HiPath HG 1500 Administrator
Manual under "Customer trace".
4.1 Tracing with development trace
The development trace must always be deactivated whenever HiPath HG 1500 is in
operation.
If you have problems or queries relating to the development trace, please contact the
responsible Development department.
Note that all three traces for the board must be saved in the event of errors, i.e., the:
development trace,
customer trace and
errored memory.
If system crashes have occurred with the board, make sure that you also produce a
"stack dump" and submit it together with the traces to the responsible Development
department.
The traces and the stack dump can withstand a reset, but are lost in the event of a
power failure.
4.2 Determining the firmware version of the board
The firmware version of the board can be determined by dumping a memory area
(possible in the Developer level of the Assistant).
Step
1.
Switch to the developer mode of the Assistant.
2.
Create a dump of the KDS (switches the menu items to developer mode).
3.
Call up the "Service" menu and select "Receive and save a memory area".
4.
Enter Hex address: FE000000 and Size: 20.
5.
Enter a file name: e.g., FW.txt
The file will now contain the version number of the firmware.
A31003-K5020-S100-4-7620
Service Manual
Tracing with development trace
Task
lan2de.c04
Administration
4-1
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