Changing Com Port Settings - Agilent Technologies 2100 Maintenance And Troubleshooting Manual

2
Troubleshooting the Instrument Communication

Changing COM Port Settings

Changing COM Port Settings

The 2100 Bioanalyzer instrument communicates via a serial RS-232 cable with
the PC. The number of COM ports available depends on the type of PC used.
Laptop PCs have only one COM port. The 2100 Expert Software allows
adjustment of the COM port.
To change the COM port settings:
1 Select the Instrument tab in the Instrument context. In the tree view, highlight
2 Under COM Port choose a different port number from the drop down list.
3 Check the icon of the 2100 Bioanalyzer instrument on the screen. If it is no
4 If you have a PC connected to your instrument and the icon is still dimmed,
The demo port refers to demo assays that do not require PC-instrument communication.
N O T E
For more information on demo assays, please refer to the Online Help or User's Guide.
20
the appropriate instrument.
longer dimmed, communication between the 2100 Bioanalyzer instrument
and PC is working properly. In addition, hardware information is displayed,
see Figure on page 17
repeat step 2, choosing a different COM port each time, until it is not
dimmed anymore. If the 2100 Bioanalyzer instrument still will not
communicate create a support package
Package" on page 22) and contact Agilent Technologies at
www.agilent.com/genomics/contact.
("How to create a Support
Maintenance and Troubleshooting