First Data 8006L2-3CR User Manual page 27

27 Get to know your PIN Pad
Send is a means to turn tracing off and send the
resulting log files back to First Data for analysis. This
function is usually undertaken when troubleshooting
is required.
Tracing should only be turned on when requested to
do so by First Data. When turned on a confirmation
screen will be displayed as follows:
Refresh is a means to download any updates to the
PIN Pad software.
A refresh should only be performed when instructed
to do so by First Data.
Note: during the refresh process the PIN Pad will
reboot, re-connect to the POS and logon.
The PIN Pad will display:
Refreshing...
Please wait
Confirm Operat
TraceOff
Then:
Rebooting...
Please wait
Command is a means to download any commands
to the PIN Pad software.
A command should only be performed when
instructed to do so by First Data.
When selected, a confirmation screen will be
displayed as follows:
Confirm Operat
Requests
Reset will complete a full reset of the PIN Pad.
A Reset should only be performed when instructed
to do so by First Data.
Confirm Operat
Reset