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First Data XAC Quick Reference Manual

First Data XAC Quick Reference Manual

Countertop and mobile terminals

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Quick reference guide
Quick
reference
guide
for XAC countertop and mobile terminals

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Summary of Contents for First Data XAC

  • Page 1 Quick reference guide Quick reference guide for XAC countertop and mobile terminals...
  • Page 2 Welcome to First Data Merchant Solutions...
  • Page 3 Quick reference guide Let us show you how to use your new terminal...
  • Page 4: Key Functions

    Quick reference guide Key functions Your terminal layout Receipt printer Integrated contactless card reader lights (Contactless reader is embedded behind screen) Colour touch-screen terminal display Magnetic stripe card reader Alpha/numeric keys Power on/off and cancel key Enter key Back key Chip card reader Switching the terminal on/off Switching on...
  • Page 5: Loading Receipt Paper

    Quick reference guide Loading receipt paper Open the printer cover by gently pulling the printer cover’s latch, then lift the cover away from the printer. Load a receipt roll into the printer. Ensure the roll will feed out of the terminal so that the print side of the paper faces the operator.
  • Page 6 Important: We recommend that you perform a settlement each day. If you do not, a settlement will automatically be ‘forced’ by First Data Merchant Solutions between 1730 and 1800 local time. You can perform a settlement by following the steps:...
  • Page 7: Daily Reports

    Quick reference guide Reports You can generate reports from the Reports menu. Settlement report Daily reports The settlement report contains three separate sub The daily report displays: reports, as follows: > Debit totals for all card types > The subtotal report displays the subtotals for >...
  • Page 8 Quick reference guide Let us show you how to read your receipts and statements...
  • Page 9 Quick reference guide Receipt Example of purchase transaction record XXXX Merchant 123 Sydney Street Your business name and address North Sydney NSW 2060 Merchant Copy Date and time of transaction 01 FEB 2015 16:00:22 Your merchant ID number MERCHANT ID 4229851 2345678 Your terminal ID number TERMINAL ID...
  • Page 10 All cash back payments are GST inclusive and will be paid when we have an operating and valid processing agreement in place. This message is regularly updated with relevant information and insights to help you MSF fees paid to First Data Merchant Solutions...
  • Page 11 Fees set by and paid to Visa and MasterCard Ongoing account keeping fees and other charges Daily settlement amount total ©2015 First Data Corporation. All Rights Reserved. All trademarks, service marks and trade names used in this material are the property of their respective owners.
  • Page 12 Keep your merchant ID number handy when you call, this will help speed up your enquiry. ©2015 First Data Corporation. All Rights Reserved. All trademarks, service marks and trade names used in this material are the property of their respective owners.