First Data 8006L2-3CR User Manual
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First Data 8006L2-3CR User Manual

Integrated pin pad
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First Data
EFTPOS
User Guide
8006L2-3CR Integrated PIN Pad

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Summary of Contents for First Data 8006L2-3CR

  • Page 1 First Data EFTPOS User Guide 8006L2-3CR Integrated PIN Pad...

  • Page 2: Table Of Contents

    Introduction PIN Pad location and PIN privacy PIN Pad ownership Your PIN Pad layout First Data 8006L2-3CR Integrated PIN Pad Transaction processing options Installing the privacy shield Overview of the Integrated PIN Pad and PC-EFTPOS software installation PC-EFTPOS hardware installation and configuration...
  • Page 3 Get to know your PIN Pad...
  • Page 4 Get to know your PIN Pad Get to know your PIN pad...

  • Page 5: Introduction

    Get to know your PIN Pad Introduction Your First Data Integrated PIN Pad is designed to interface with selected POINT of Sale (POS) systems without the need for double keying the same information into both your POS and an EFTPOS terminal.

  • Page 6: Pin Pad Ownership

    Get to know your PIN Pad PIN Pad ownership All physical equipment provided by First Data remains the property of First Data. Your PIN Pad layout First Data 8006L2-3CR Integrated PIN Pad Colour touchscreen display Integrated contactless card reader lights. (Contactless reader...

  • Page 7: Transaction Processing Options

    Get to know your PIN Pad Transaction processing options The First Data PIN Pad has a chip card reader, a magnetic stripe reader and an integrated contactless reader for processing transactions. All chip cards must be inserted into the chip card reader as shown below.

  • Page 8: Installing The Privacy Shield

    Get to know your PIN Pad Installing the privacy shield You can choose to add a privacy shield to the terminal to provide customers with additional security when entering their PIN. Remove the adhesive tab around the privacy shield. Carefully place the privacy shield’s adhesive side around the keypad.

  • Page 9: Overview Of The Integrated Pin Pad And Pc-Eftpos Software Installation

    First Data. To this end, the First Data 8006L2-3CR PIN Pad is certified compliant with the PCI and EMV (Level-1 and Level-2) security standards. The method of connecting the First Data 8006L2-3CR PIN Pad to your POS solution will be either a RS232 serial or USB connection.
  • Page 10 Get to know your PIN Pad If you intend to configure any other POS (which does not host the Gateway connection) for connection via one of the above options to access the gateway Run PC-EFTPOS Setup.exe Select No PIN Pad and Server In Client select a Comms Port for PIN Pad At Comms to Bank select another PC on the Network At Server Config enter IP Address of PC-EFTPOS Gateway PC...

  • Page 11: How To Configure The Pin Pad

    ENTER CENTRiQ ID 4- DIAL: PREFIX 5- BLIND DIAL ENTER-CONTINUE CENTRiQ is the First Data supported Terminal Press ENTER to continue. Management System (TMS). Enter the CENTRiQ ID to connect to the TMS. The CENTRiQ ID will be provided to you by First Data.

  • Page 12: How To Log On

    Confirm that the Status of the PIN pad is ONLINE (PIN PAD ONLINE) Click on CTRL Panel to open the PC-EFTPOS Control Panel The First Data PIN Pad is now ready. Please note: If the previous steps were successful the PIN Pad will return to the Idle Screen.

  • Page 13: The Pc-Eftpos Control Panel

    Get to know your PIN Pad The PC-EFTPOS control panel Through the PC-EFTPOS Control Panel, you will be able to perform: Logon – Performs a Logon to the Host Reprint- Reprints last receipt Diagnostics – Provides reports on software configuration and version...

  • Page 14: Operating Your Integrated Pin Pad - Samples Of Transaction Flows

    Get to know your PIN Pad Operating your Integrated PIN Pad — samples of transaction flows The rinciple of the integrated PIN Pad is that all EFT transactions are instigated from your POS solution to prevent the need for double keying. The PIN Pad is in essence a “slave” to your POS serving the purpose of enabling the customer’s PIN to be entered and to build a secure EFT transaction for processing.
  • Page 15 Get to know your PIN Pad Step Step $0.00 Insert, tap or swipe the card. Note: If the value for a contactless transaction Key in the tip amount if required. is $100 or greater, the terminal will prompt the customer to enter a PIN or insert their card. Step Step Purchase: $$.$$...
  • Page 16 Get to know your PIN Pad Step Step PIN or Sign? EFTPOS in progress. Please wait Ask the customer if they would prefer to enter This screen indicates the terminal is attempting their PIN or sign the receipt. Press ‘PIN’ or to process the transaction.
  • Page 17 Get to know your PIN Pad Step Step Customer copy? Remove card If the customer requires a copy of the receipt, press the green ‘thumbs up’ button. If the customer used a chip card to process the transaction, you can now remove the chip card. If the customer does not require a copy of the receipt, press the red ‘thumbs down’...

  • Page 18: Refund Transaction

    The PIN Pad will ask the cardholder to Insert/ At this point the PIN pad will be displaying the Tap or Swipe First Data/Admin/Version Info display on the screen. Refund: $11.00 Enter PIN The PIN pad prompts for the customer PIN to be entered/ or press ENTER.
  • Page 19 Get to know your PIN Pad EFTPOS request EFTPOS request Sending processing Please wait Please wait After the customer enters their PIN, the PIN pad continues processing the transaction with the acquirer.

  • Page 20: How To Complete A Settlement

    Get to know your PIN Pad How to complete a settlement You can initiate settlement manually any time before 1730 local time. You can also configure your PIN Pad to automatically settle any time between 0001 and 1800 local time. If you want to change your settlement terminal cut off time to allow for longer trading hours, please visit the client support page to download a form and email your request.

  • Page 21: Globalchoice Dcc

    GlobalChoice DCC is offered to your Visa and MasterCard international cardholders when making their purchase on the First Data EFTPOS terminal. When the card is presented to the terminal, the terminal will determine whether the card is a candidate to offer DCC and if so, will automatically prompt the merchant by loading the DCC particulars onto the screen.
  • Page 22 Get to know your PIN Pad Mastercard example DCC Transaction Print Customer Receipt This screen will be displayed whenever a DCC The base amount, the exchange rate and the total customer receipt is available. amount which will appear on the card holder’s statement will be displayed.
  • Page 23 AUD and agreed to pay in (USD). 123456 AUTH-ID 654321123456 The service to pay in your own currency is offered by First Data The service to pay in your own currency is offered by First Data This transaction is based on Reuters Wholesale Interbank exchange rate.

  • Page 24: Ace Acceptance

    Get to know your PIN Pad ACe Acceptance Your terminal supports the eftpos Australia ACe chip for both contact and contactless transactions which provides consumers with more payment choices and improves security. When an eftpos Australia ACe chip is presented at the terminal, the available application names for that cardholder’s card will be shown instead of the cheque, savings and credit options.

  • Page 25: Admin Functions

    Get to know your PIN Pad Admin functions Certain administration functions can be instigated Having entered the correct password, you will be from the PIN Pad. These administration functions are offered the following options. performed by selecting the ‘Admin’ button on the Note: An incorrect password will clear for retry.
  • Page 26 System button, the selection reflects. Version Info will display the current Version of PIN Pad software being run. Tracing is a means to send log files to First Data for analysis. This function is usually undertaken when troubleshooting is required.
  • Page 27 Get to know your PIN Pad Send is a means to turn tracing off and send the Then: resulting log files back to First Data for analysis. This function is usually undertaken when troubleshooting Rebooting... is required. Please wait Tracing should only be turned on when requested to do so by First Data.

  • Page 28: Where To Get Help

    Operating your EFTPOS terminal Where to get help First Data client support Visit the client support page at firstdata.com.au The site is equipped to keep you up to date with tips and articles, forms and guides, security and fraud prevention information and so much more.
  • Page 29 ©2017 First Data Corporation. All Rights Reserved. All trademarks, service marks and trade names used in this material are the property of their respective owners.

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