Troubleshooting Solutions; Capturing Packets On - Yealink SIP-T2 SERIES Administrator's Manual

Click Export to open file download window, and then save the diagnostic file to your local
5.
system.
A diagnostic file named allconfig.tar is successfully exported to your local system.
Note
If the issue cannot be reproduced, just directly click Export to export all diagnostic files.
To view the diagnostic files on your local system:
Extract the combined diagnostic files to your local system.
1.
Open the folder you extracted to and identify the files you will view.
2.
You can select to export the Pcap trace, log files and BIN configuration files respectively.
For more information, refer to
and BIN Configuration Files

Troubleshooting Solutions

This section describes solutions to common issues that may occur while using the IP phone.
Upon encountering a scenario not listed in this section, contact your Yealink reseller for further
support.
Capturing Packets on page 945,
on page 956.
Troubleshooting
Viewing Log Files on page 929
961