IBM x3550 Problem Determination And Service Manual page 133

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 7978 and 1913 server," on page 29 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
178x Hard drive error.
Note: x is the drive that has the error.
1800 Unavailable PCI hardware interrupt.
1801 An adapter has requested memory
resources that are not available
Action
1. Run the hard disk drive diagnostics tests on drive
x.
2. Reseat the following components:
a. Hard disk drive
b. Hard disk drive backplane cable or backplate
cables
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Hard disk drive
b. Hard disk drive backplate
c. (Trained service technician only) System
board
1. Run the Configuration/Setup Utility program and
adjust the adapter settings.
2. Remove each adapter one at a time, restarting
the server each time, until the problem is isolated.
1. Run the Configuration/Setup Utility program and
verify that sufficient memory is installed in the
server.
2. Run the Configuration/Setup Utility program and
disable some other resources to make more
space available.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Each adapter
b. (Trained service technician only) System
board
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Chapter 5. Diagnostics