Panasonic KX-HDV430 Administrator's Manual page 212

5.3.14 Call Center Settings
Description
Value Range
Default Value
ACD_LOGOUT_CONDITION_n
Parameter Name Example
Value Format
Description
Value Range
Default Value
CC_DISPOSITION_CODE_ENABLE_n
Parameter Name Example
Value Format
Description
Value Range
Default Value
Web User Interface Reference
CC_CUSTOMER_ORG_TRACE_ENABLE_n
Parameter Name Example
Value Format
Description
Value Range
Default Value
Web User Interface Reference
CC_HOTELING_EVENT_n
Parameter Name Example
212 Administrator Guide
Specifies the ACD state when login to the ACD.
•
0: Available
•
1: Unavailable
0
ACD_LOGOUT_CONDITION_1, ACD_LOGOUT_CONDITION_2, ...,
ACD_LOGOUT_CONDITION_16
INTEGER
Specifies the ACD state when logout to the ACD.
•
0: Continue
•
1: Unavailable
1
CC_DISPOSITION_CODE_ENABLE_1,
CC_DISPOSITION_CODE_ENABLE_2, ...,
CC_DISPOSITION_CODE_ENABLE_16
BOOLEAN
Specifies whether to enable the Disposition Code.
•
Y: Enable
•
N: Disable
N
Disposition Code
CC_CUSTOMER_ORG_TRACE_ENABLE_1,
CC_CUSTOMER_ORG_TRACE_ENABLE_2, ...,
CC_CUSTOMER_ORG_TRACE_ENABLE_16
BOOLEAN
Specifies whether to enable the Customer Originated Trace.
•
Y: Enable
•
N: Disable
N
Customer Originated Trace
CC_HOTELING_EVENT_1, CC_HOTELING_EVENT_2, ...,
CC_HOTELING_EVENT_16
Document Version 2016-05