Troubleshooting - Advanced Bionics Naida CI Q90 Instructions For Use Manual

Troubleshooting

Situation
AB myPilot turns
OFF automatically
AB myPilot
becomes
unresponsive
Screen is white
or dark
Status information
displayed on AB
myPilot does not
correspond with
current settings in
the Naída CI
Question mark
symbol is
displayed after
performing the
readout process
*Not all AB myPilot remote controls have a contrast control
Most Probable
Cause
Battery is depleted
AB myPilot may
have encountered
a software problem
Brightness and/or
contrast settings
might be sub-
optimal*
Manipulations on
the Naída CI may
not have been
recognized by AB
myPilot
AB myPilot may
be out of range of
Naída CI
Remedy
Charge AB
myPilot
Reset AB
myPilot
Adjust the
brightness and/
or contrast
settings*
Read out
the status
information as
described on
page 18 of the
user guide
Move
AB myPilot
closer to Naída
CI
17