Performing Backups; Backing Up A Database - Mitel SX-200 ICP Technician's Handbook

Performing Backups

Backing up a database

The controller has three databases, one for CDE data, one for voice mail data
(includes configuration, greetings, and user messages) and one for IP
networking settings. All databases are maintained in flash memory (or on the
hard drive, if installed) inside the controller. An FTP server is required to back
up the databases. For information on setting up an FTP server, see page 65.
Note: Database backups do NOT include log files and trap files. Mitel
Technical Support may request these files if you call for assistance; see
"Sending Logs and other System Files to an E-mail Address or FTP Server"
on page 209 for more information.
It is recommended that you backup the database:
• after the system is first installed and the database is set up
• after changes have been made to the database
• before any software upgrades.
Before starting the backup, ensure that the FTP destination directory is
writable (i.e., not read-only). Also, check that the FTP server IP address,
username, and password in Form 47 are correct.
Note: If voicemail storage is full, a backup can not be performed until at
least some of the messages have been deleted. If the largest remaining
memory fragment is more than 500KB but less than 1MB, a major log is
generated and a major alarm is raised. If the largest memory fragment is
less than 500KB, a critical log is generated, a critical alarm is raised, and
the system resets immediately. To increase voice mail capacity on
flash-based systems, install an optional internal hard drive.
To back up the database:
1. Log in to the Maintenance Terminal (direct, secure Telnet, or SX-200
ICP Web Interface) and begin a Maintenance session.
2. Press
SYSTEM
DATABASE
BACKUP
FTP_SERVER
FULL or MEDIUM
CONFIRM (enter a a file name)
CONFIRM
Routine Maintenance
185