1. Manuals
  2. Brands
  3. Custom Audio Electronics Manuals
  4. Printer
  5. KPM202
  6. User manual

Custom Audio Electronics KPM202 User Manual

Hide thumbs Also See for KPM202:
Table of Contents

Advertisement

Quick Links

Download this manual
KPM202
KPM203
TK202
TK203
AVIATION
USER MANUAL

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the KPM202 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Custom Audio Electronics KPM202

Summary of Contents for Custom Audio Electronics KPM202

  • Page 1 AVIATION USER MANUAL KPM202 KPM203 TK202 TK203...
  • Page 3 CUSTOM S.p.A. THE CE MARK AFFIXED TO GENERAL SAFETY INFORMATION Your attention is drawn to the following THE PRODUCT CERTIFY Via Berettine 2/B actions that could compromise the char- THAT THE PRODUCT SAT- 43010 Fontevivo (PARMA) - Italy acteristics of the product: ISFIES THE BASIC SAFETY Tel.

  • Page 5: Table Of Contents

    TABLE OF CONTENTS 1 INTRODUCTION 1.1 Document structure ..............7 1.2 Explanatory notes used in this manual .
  • Page 6 6 MAINTENANCE 6.1 Printer paper jam ..............51 6.2 Planning of cleaning operations .

  • Page 7: Introduction

    1 INTRODUCTION 1.1 Document structure This document includes the following chapters: 1 INTRODUCTION information about this document 2 DESCRIPTION general description of device 3 INSTALLATION information required for a correct installation of the device 4 OPERATION information required to make the device operative 5 ...

  • Page 9: Description

    Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact Customer Service. KPM202, KPM203 1. Installation instruction sheet 2. Power supply cable 3.
  • Page 10 TK202, TK203 1. Power supply 2. Short guide 3. Power supply cable 220V 4. USB cable 5. Serial cable 6. Pwer supply 24V 7. Spacer for paper width <40mm 8. Ruler 9. Device •  Open the device packaging. •  Take out the device. • ...

  • Page 11: Device Components: External Views

    2.2 Device components: external views KPM202, KPM203 1. Printing head group 7. Paper input 2. Device chassis 8. S2 key 3. External near paper end sensor connector 9. Status led 4. Paper out 10. S1 key 5. Frontal cover 11. FORM FEED key 6.
  • Page 12 TK202, TK203 1. Paper out 2. FORM FEED key 3. LINE FEED key 4. Display 5. Connectors cover 6. Internal printer (see previous pages) 7. Paper input...

  • Page 13: Device Components: Connector View

    2.3 Device components: connector view 1. USB port 2. RS232 serial port 3. Power supply port NOTE: For ease of reference, it is represented only the internal printer group without the external plastic chassis.

  • Page 14: Device Components: Internal View

    2.4 Device components: internal view 1. Paper out presence 2. Opening/closing front cover sensor 3. Unlocking button for mobile paper guide 4. Mobile sensors for notch 5. Head temperature sensor 6. Sensor of paper presence 7. Opening/closing upper cover sensor NOTE: For ease of reference, it is represented only the internal printer group without the external plastic chassis.

  • Page 15: Device Labels

    2.5 Device labels = Product code (14 digits) = Serial number = Hardware release FW type = Firmware type product label firmware label E xx XXXXXXXXXXXXXX 0000000000000000000 FW type...

  • Page 16: Key Functions: Power Up

    2.6 Key functions: power up POWER UP Hold down Hold down Hold down print the SETUP report perform the initialize the notch sensor with printer parameters FONT TEST and characterizes the paper Fast push Fast push Fast push enter the skip the enter the CLOCK SETUP...

  • Page 17: Key Functions: Standby

    2.7 Key functions: standby STANDBY Fast push Fast push advance the paper present the paper (manual feed) for the manual tear...

  • Page 18: Status Led Lashes

    2.8 Status led lashes The Status led indicates hardware status of device. Given in the table below are the various led signals and the corre- sponding device status. STATUS LED DESCRIPTION DEVICE OFF GREEN DEVICE ON: NO ERROR RECEIVE DATA RECEPTION ERRORS GREEN (PARITY, FRAME ERROR, OVERRUN ERROR)

  • Page 19: Messages On Display

    2.9 Messages on display TK202, TK203 The display shows the irmware release, a device status message and the outcome of the last sent command (see follow- ing image). FIRMWARE RELEASE TK-AERO X.XX PT0K ONLINE COMMANDS PRINTER STATUS OUTCOME MESSAGE The possible status messages are the following: ONLINE The device is ready (standby message) OFFLINE The device is in a “busy” condition (during commands sending, on paper jam, and so on) LINK DOWN The serial connection cable is unplugged COVEROPEN...

  • Page 21: Installation

    3 INSTALLATION 3.1 Fixing brackets KPM202, KPM203 The device includes a kit for the assembly of two additional ixing brackets (see following igure). The kit contains: 1. Two ixing brackets; 2. No.4 ixing screws. For the assembly procedure, proceed as follows: Fix the bracket on Fix the bracket on the right side of the device. the left side of the device.
  • Page 22 The following igure shows the device overall dimensions with the two additional brackets. M4 - N°4 holes 42,5 14,5 16,5 16,5 50,85 114,3 NOTE: All the dimensions shown in igures are in millimetres.

  • Page 23: Fixing Slots

    3.2 Fixing slots TK202, TK203 The device is provided with two slots for the mounting of the machine on desk. The slots are placed at the bottom of the machine (see following igure) SECTION D-D...
  • Page 24 The height A shown in the previous figure varies according to the accessory mounted to the device (see Chapter 9). Arrange the desk with two fixing pins according to the measures shown in the previous page and the values of the height A listed in the table below.

  • Page 25: Connections

    3.3 Connections The following igure shows the possible connections for the device. KPM202, KPM203 RS232 Power supply cable (included) standard cable Serial standard cable Power supply USB device serial device ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable. NOTE: If serial and USB connectors are inserted, communication port is USB.
  • Page 26 TK202, TK203 RS232 USB cable (included) Power supply cable (included) Serial cable (included) Power supply USB device serial device ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable. NOTE: If serial and USB connectors are inserted, communication port is USB.

  • Page 27: Pinout

    3.4 Pinout POWER SUPPLY Male Molex connector vertical (no. 39-30-0060) 1 +24 Vdc 2 +24 Vdc 3 +24 Vdc 4 GND 5 GND 6 GND ATTENTION: Respect power supply polarity. NOTE: Power supply cable The following igure shows the connector pinout of the power supply cable for the device: Female connector 18 AWG cable Molex (n.39-01-2065) Cable Signal...

  • Page 28: Rs232 Serial Interface

    RS232 SERIAL INTERFACE Female DB9 connector 1 DCD 2 TX During transmission, takes the values “0” and “1” depending on data 3 RX During reception, takes the values “0” and “1” depending on data 4 DSR 5 GND 6 DTR When “1”, device is power on 7 CTS 8 RTS...

  • Page 29: Driver And Sdk

    3.5 Driver and SDK The drivers are available for the following operating system: OPERATING SYSTEM DESCRIPTION INSTALLATION PROCEDURE Driver for Windows XP Driver for Windows VISTA (32/64bit) From the START menu, press Run Driver for Windows 7 (32/64bit) and type-in the path where the SW Windows was saved on your PC, then click OK.

  • Page 31: Operation

    4 OPERATION 4.1 Adjusting paper width Paper width may be adjusted from 40mm to 82.5mm by pressing the unlocking button and moving the adjustable paper guide as shown in the igure. To manage paper width from 20mm to 40 mm, apply the spacer on the adjustable paper guide (see following igure), then adjust the paper width.

  • Page 32: Adjusting The Alignment Sensors

    4.2 Adjusting the alignment sensors The device is equipped with two mobile sensors for the detection of the alignment black mark placed both on the thermal side and on the non-thermal side of paper as shown in the following igure. The device user will need to manually move these mobile sensors according to the position and the type of the black mark on the paper (see next paragraphs).
  • Page 33 To adjust the mobile sensors position according to the black mark position and type on paper, open the device cover (see par.4.4) and move the sensors to the desired position using a small screwdriver or a pointed object. ATTENTION: To avoid damaging the sensor, use the plastic tabs as foothold for the screwdriver to push the sensor in the desired position.

  • Page 34: Switch The Device On

    4.3 Switch the device ON KPM202, KPM203 Power supply cable (included) EXTERNAL POWER SUPPLY UNIT (OPTIONAL) Connect the power supply cable to an external power supply unit. The green led turn on and the device is ready. RS232 KPM202 IN DC 24V 0.8A...
  • Page 35 TK202, TK203 Power supply 24V (included) Remove the connectors cover. Power supply 220V (included) Connect both the power supply cables (24V and 220V) to the power supply and connect the cable 220V to outlet. RS232 TK-AERO 1.00 TK202 PTOK ONLINE IN DC 24V 0.8A Power supply 24V...

  • Page 36: Loading The Paper Roll

    4.4 Loading the paper roll To change the paper proceed as follows. At every change of paper, check inside the device to locate and remove any scraps of paper. TK202, TK203 Open the upper cover Open the of the device. upper plastic cover.
  • Page 37 ROOM Wait until the paper is automatically loaded. TK202, TK203 Close the upper cover of the device. Close the Insert the paper into the input mouth so that it unrolls upper plastic cover. correctly. Be sure that the paper is correctly positioned into paper guides.

  • Page 39: Configuration

    5 CONFIGURATION 5.1 Coniguration mode To enter the coniguration mode and print a SETUP report with the operating parameters of the device, proceed as follows. KPM202, KPM203 Power supply cable (included) While pressing the LF LINE FEED key, switch on the device by connecting the power supply cable. The device prints the report with the settings parameters.
  • Page 40 Enter printer setup Press the LF LINE FEED key to enter the configuration mode. TK202, TK203 RS232 Power supply cable (included) While pressing the LF LINE FEED key, switch on the device by connecting the power supply cable.
  • Page 41 The device prints the report with the settings parameters. Enter printer setup Press the LF LINE FEED key to enter the configuration mode.

  • Page 42: Setup Report

    5.2 Setup report The following igure shows the setup report of the device. The shown values for parameters are sample values; for the list  and the description of device parameters see the following paragraphs. TK-AERO SCODE: <code> rel 1.00 PRINTER NAME and BCODE: <code> rel 1.00 FIRMWARE MODULES FCODE: <code> rel 1.00 mCODE: <code> rel 1.00 RELEASE UCODE: <code> rel 1.00 DCODE: <code>...

  • Page 43: Printer Status

    5.3 Printer status The device operating status is indicated in the coniguration print-out in which, next to the name of the components dis- played, the following information is given: PRINTER TYPE device model Barcode Reader presence of the barcode reader RFID presence of the RFID reader/writer TRIPLE FEEDER presence of the triple feeder CUTTER presence of the cutter PRINTING HEAD TYPE print head model INTERFACE interface present...

  • Page 44: Printer Parameters

    5.4 Printer parameters These devices allow the coniguration of the parameters listed in the following table. The parameters marked with the symbol are the default values. Settings remain active even after the device has been turned off and they are stored in non-volatile memory. PRINTER EMULATION Available emulations for the device: SERVICE = used only for upgrade = used for management of baggages ticket = used for management of boarding ticket...
  • Page 45 SPEED / QUALITY Setting of printing speed and printing quality: High Quality Normal High Speed PAPER THRESHOLD Threshold value (in percent) for the recognition of the presence of paper by the paper presence sensor: NOTCH/B.MARK Position of the alignment notch and choice of appropriate notch sensor: POSITION Disabled = the notch alignment is not performed...
  • Page 46 This parameter deines when the device must perform the automatic alignment of the ticket: ALIGN TICKET Disabled = alignment disabled Power On = alignment at each power on Autoload = alignment at each paper loading P.On/Load = alignment both at power on and at paper loading NOTES: At each alignment, device performs an ejection of the irst inserted ticket in order to ensure the integrity of ...

  • Page 47: Hexadecimal Dump

    5.5 Hexadecimal dump This function is used for the diagnosis of the characters received from the communications port. Characters are printed as hexadecimal code and the corresponding ASCII code (see below). Each line is preceded by a counter in hexadecimal that indicates the number of bytes received.

  • Page 48: Calendar Clock

    5.6 Calendar clock The devices are equipped with a Real Time Clock. During power-up, held down the LF LINE FEED key to enter in the device coniguration mode. Press the S1 key to enter in the clock coniguration (see following igure). Press the LF LINE FEED key to modify date/time; the device will print the updated date and time. Follow the instructions printed on the paper for the key functionality.

  • Page 49: Clock Setup

    TK202, TK203 The devices are equipped with a Real Time Clock. Proceed as follows to perform the clock coniguration. 2 3 4 5 6 7 8 9 LF = ENTER SETUP... FF = EXIT SETUP... Clock Setup 01/01/14 12:00:00 During power-up, press the LF LINE FEED key to enter the setup configuration. The digit to be modified is highlighted. Press the LF LINE FEED key to modify the value;...

  • Page 51: Maintenance

    6 MAINTENANCE 6.1 Printer paper jam Open the upper covers of the device (see previous paragraphs). Close the upper covers of the device (see previous paragraphs). ROOM Insert the paper (see previous paragraphs). NOTE: Remove the damaged paper and check the presence For ease of reference, in some igure is represented only ...

  • Page 52: Planning Of Cleaning Operations

    6.2 Planning of cleaning operations The regular cleaning of the device keeps the print quality and extends its life. The following table shows the recommended planning for the cleaning operations. EVERY PAPER CHANGE Printing head Use isopropyl alcohol Printing roll Use isopropyl alcohol EVERY 5 PAPER CHANGES Paper path...

  • Page 53: Cleaning

    6.3 Cleaning For periodic cleaning of the device, see the instructions below Case Paper path Disconnect the power supply cable. Disconnect the power supply cable and open the upper device covers (see previous paragraphs). ATTENTION: ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not use alcohol, solvents, or hard brushes.
  • Page 54 Printing head Printing roller Disconnect the power supply cable and open the upper Disconnect the power supply cable and open the upper device covers (see previous paragraphs). device covers (see previous paragraphs). ISOPROPYL ALCOHOL ISOPROPYL ALCOHOL ATTENTION: ATTENTION: Do not use solvents, or hard brushes. Do not use solvents, or hard brushes.
  • Page 55 Sensors Display Disconnect the power supply cable. Disconnect the power supply cable and open the upper device covers (see previous paragraphs). ATTENTION: Do not use alcohol, solvents, or hard brushes. ATTENTION: Do not let water or other liquids get inside the machine. Do not use alcohol, solvents, or hard brushes.

  • Page 56: Upgrade Irmware

    C:\KPM202.PSW NOTES: The  latest  irmware  of  the  device  is  available  in  the  download area of the web site www.custom.biz...
  • Page 57 9. Select item USB and then select the USB device among Update via USB interface those proposed (e.g. KPM202): ATTENTION: Only  during  the  irmware  update,  the  connection  be- Custom KPM202 tween PC and device must be direct, without the use of HUB device.

  • Page 59: Specification

    1200 to 115200 bps MEMORIES Receive buffer 64 Kbytes Flash memory 16 Mbytes PRINTER Resolution KPM202, TK202 203 dpi (8 dot/mm) KPM203, TK203 304 dpi (12 dot/mm) Thermal, ixed head Printing method Head life 50 Km / 100M pulses UPCA, UPCE, EAN13, EAN8, CODE39, ITF,...
  • Page 60 Printing speed (2) (3) High quality = 110 mm/sec KPM202, TK202 Normal = 170 mm/sec High speed = 200 mm/sec High quality = 100 mm/sec KPM203, TK203 Normal = 125 mm/sec High speed = 150 mm/sec PAPER Type of paper...
  • Page 61 POWER SUPPLY ELECTRICAL SPECIFICATIONS cod.963GE020000004 (OPTIONAL for KPM202, KPM203, INCLUDED for TK202, TK203)) Power supply voltage Auto Range, 90-132 VAC & 190-264 VAC Frequency from 47 Hz to 63 Hz Current (output) 4.17 A Power 100 W ENVIRONMENTAL CONDITIONS Operating temperature from 0°C to 50°C...

  • Page 62: Device Dimensions

    7.2 Device dimensions KPM202, KPM203 Length 191 mm Height 123 mm Width 160 mm Weight 3500 g NOTE: All the dimensions shown in the following igure are in millimetres and referred to devices with covers closed. M4 - N°4 holes 14,5 42,5 50,9 114,3...
  • Page 63 TK202, TK203 Length 252.1 mm Height 192.6 mm Width 216 mm Weight 4000 g NOTE: All the dimensions shown in the following igure are in millimetres and referred to devices with covers closed  and without paper roll. 252.1...

  • Page 64: Device Dimensions With Paper Roll Holder

    7.3 Device dimensions with paper roll holder TK202, TK203 Length 411.2 mm Height 212.7 mm Width 216 mm NOTE: All the dimensions shown in the following igure are in millimetres and referred to devices with covers closed  and without paper roll. 411,2 386,2 61,2 135,6 107,4...

  • Page 65: Device Dimensions With Ticket Tray

    7.4 Device dimensions with ticket tray TK202, TK203 Length 464 mm Height 192.6 mm Width 216 mm NOTE: All the dimensions shown in the following igure are in millimetres and referred to devices with covers closed  and without paper roll. 211,6 252,1 61,2 135,6...

  • Page 66: Power Supply Dimensions Cod. 963Ge020000004

    7.5 Power supply dimensions cod. 963GE020000004 Length 146,2 ± 0,5 mm Height 39 ± 0,5 mm Width 75,2 ± 0,5 mm NOTE: All the dimensions shown in following igures are in millimetres. AC INLET +24V DC OUTPUT WIRE 146,2 ± 0,5...

  • Page 67: Accessories

    8 ACCESSORIES The following table shows the list of available accessories for device. KPM202, KPM203 DESCRIPTION CODE 26600000000348 ADAPTER CABLE FOR POWER SUPPLY (see the paragraph 8.2) 26600000000349 ADAPTER CABLE FOR POWER SUPPLY WITH ON/OFF SWITCH (see the paragraph 8.2)
  • Page 68 TK202, TK203 DESCRIPTION CODE 976BB010000003 (black) 976BB010000002 (white) 976BD010000001 (transparent) TICKET TRAY 974BA010000312 PAPER ROLL HOLDER...

  • Page 69: Paper Roll Holder

    The kit includes: 1. Paper roll pin. 2. Paper holder support with near paper end sensor. For the assembly procedure, proceed as follows: KPM202, KPM203 Insert the pin in the paper roll and then put the asembled roll on the support.
  • Page 70 Connect the cable for the near paper end sensor (NPE) to the device connector. NPE sensor board on the opposite side Place the roll holder as shown in figure and load the paper (see previous paragraphs).
  • Page 71 The following igure shows the speciications for holder and paper roll. Ø max. 82,5 Ø max. 150 +0,2 - 0,2 NOTES: All the dimensions in igure are in millimetres. For external rolls diameter higher to 100 mm it’s recommended to use a paper pre-tensioning device.

  • Page 72: Adapter Cable For Power Supply

    8.2 Adapter cable for power supply KPM202, KPM203 For the device are available two adapter cable supplied as accessory, for connecting the device to the external power sup- ply unit (cod. 963GE020000004 - optional): - cod. 26600000000348 : adapter cable - cod.

  • Page 73: Alignment

    9 ALIGNMENT Devices are provided with sensors for the use of alignment notch in order to handle: •  roll of tickets with pre-printed ields and a ixed length; •  FanFold module of tickets with pre-printed ields and a ixed length. The alignment notch may be formed by •  black mark printed on paper; •  hole between two tickets; •  gap between two labels.

  • Page 74: Enable Alignment

    9.1 Enable alignment Device is provided with two sensors for alignment, placed as follows: •  one mobile sensor on the lower lat, •  one mobile sensor on the upper lat. To guarantee the alignment, it is necessary to correctly choose the sensor to use for the notch detection depending on the type of notch and its location on the ticket. To do this, you must enable the parameter “Notch/B.Mark Position”...

  • Page 75: Calibration

    9.2 Calibration The sensor calibration occurs automatically and consists in adjusting the quantity of light emitted to match the degree of whiteness of the paper used and the degree of black of the mark printed on paper. The device automatically performs the self-calibration during the Setup procedure only if the “Notch/B.Mark Position” pa- rameter is set to a value other than “Disabled”...
  • Page 76 The following igure shows an example of paper with holes: the outgoing voltage is constant while passing the paper be- tween two holes and presents a variation at each hole. In this case, the optimal value for the “Notch/B.Mark Threshold” parameter is placed about half of the variation. NON-THERMAL SIDE “Notch/B.Mark Threshold” Peak THERMAL SIDE...

  • Page 77: Technical Service

    10 TECHNICAL SERVICE In case of failure, contact the Technical Service by sending an e-mail to support@custom.it detailing: 1. Product code 2. Serial number 3. Hardware release 4. Firmware release 5. Firmware type To get the necessary data, proceed as follows: XXXXXXXXXXXXXX 0000000000000000000 support@custom.it...

  • Page 79: Advanced Functions

    11 ADVANCED FUNCTIONS 11.1 File sharing The device can be connected to a PC with a USB cable. Through this kind of connection, it is possible to manage drivers, fonts and logos of the device and conigure the operating  parameters by iles sharing from Mass Storage. FILE SHARING FROM MASS STORAGE 11.2 Drivers installation It is possible to install the new driver update directly into the folder “DRIVER” on the Flash Drive of the device. You can enter the Flash Drive or the Memory card by iles sharing from Mass Storage.

  • Page 80: Setup

    11.3 Setup It is possible to conigure the default parameters for device setup by editing the “Setup.ini” ile on the Flash Drive. You can enter the Flash Drive by iles sharing from Mass Storage. After editing device’s parameter, simply save the “Setup.ini” ile to make the modiies activated. The “Setup.ini” ile is a coniguration ile that contains all the conigurable parameters listed in text format and divided into  some sections (indicated in square brackets). The available values for every parameter, are listed after the parameter name. The value marked with the symbol ‘ * ’ is the default one. To modify device’s parameters, change the numeric value after the name of parameters. To set the parameter to the default value, change the numeric value with the symbol D.
  • Page 81 USB VirtualCOM 0*, 1 0 = Disabled 1 = Enabled ATB RePrint after ERR 0*, 1 0 = Disabled 1 = Enabled Near Paper End 0*, 1 0 = Disabled 1 = Enabled [INTERFACE] RS232 Baud Rate 1, 2, 3, 4, 5, 6, 7, 8* 1 = 1200 bps 4 = 9600 bps 7 = 57600 bps...
  • Page 84 CUSTOM S.p.A. World Headquarters Via Berettine, 2/B - 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rights reserved www.custom.biz...

This manual is also suitable for:

Kpm203Tk202Tk203

Table of Contents