Page 1 AlphaServer 1000 Owner’s Guide Order Number: EK-DTLSV-OG. A01 Digital Equipment Corporation Maynard, Massachusetts...
Page 2 November 1994 Digital Equipment Corporation makes no representations that the use of its products in the manner described in this publication will not infringe on existing or future patent rights, nor do the descriptions contained in this publication imply the granting of licenses to make, use, or sell equipment or software in accordance with the description.
Page 3 This digital apparatus does not exceed the Class B limits for radio noise emissions set out in the radio interference regulations of the Canadian Department of Communications. Preliminary declared values per ISO 9296 and ISO 7779: ACOUSTIC DECLARATION: AlphaServer 1000 Model 200 d, B m, dBA (PB70A-A9)
Page 5: Table Of Contents
Environmental Conditions ................2-2 Power Requirements ..................2-3 Identifying Accessories....................2-5 System Accessories................... 2-5 Optional Accessories ..................2-6 Connecting a Keyboard, Mouse, or Printer ..............2-6 Connecting a Monitor or Terminal ................. 2-6 Contents • v AlphaServer 1000 Owner’s Guide...
Page 6 Getting Help on the DEC OSF/1 and OpenVMS (SRM) Console.....4-14 Booting the Operating System..................4-15 Booting Windows NT..................4-18 Booting DEC OSF/1 or OpenVMS Operating Systems ........4-20 Using Storage Drives ....................4-21 Using a Diskette Drive..................4-22 vi • Contents AlphaServer 1000 Owner’s Guide...
Page 7 Installing a StorageWorks Disk Drive..............5-16 Installing a Diskette Drive ................5-18 Removing a Diskette Drive ................5-19 Network Interface Card ....................5-19 Power Supply ........................5-19 CPU Card........................5-21 6 Configuring Introduction ........................6-1 Viewing the System Configuration ................. 6-1 Contents • vii AlphaServer 1000 Owner’s Guide...
Page 8 Updating Firmware Using the Network .............7-5 Updating Firmware Using the Diskette Drive ............7-5 8 Troubleshooting Introduction ........................8-1 Troubleshooting Overview ....................8-2 System Diagnostics ......................8-3 Interpreting Error Beep Codes ................8-3 Reading the Console Event Log.................8-3 viii • Contents AlphaServer 1000 Owner’s Guide...
Page 9 Indicator Lights......................9-10 System Board Jumper Settings..................9-11 SCSI ID Settings ......................9-14 Single-Controller Configuration Jumper Options ..........9-14 Dual-Controller Configuration Jumper Options ..........9-16 Triple-Controller Configuration Jumper Options ..........9-17 Specifications ........................9-18 System Architecture ......................9-20 Glossary of Terms Index Contents • ix AlphaServer 1000 Owner’s Guide...
Page 11: Preface
If you have not already installed the system, refer to the installation card shipped with the system. Some procedures in this document require that you refer to your operating system documentation. Please have your operating system documentation available for use with this guide. Preface • xi AlphaServer 1000 Owner’s Guide...
Page 12: Organization
Chapter 9, "Quick Reference" contains system messages, jumper settings, SCSI ID settings, specifications, and the system diagram. The Glossary defines technical terms related to the system. The Index provides a listing of main topics in this guide. xii • Preface AlphaServer 1000 Owner’s Guide...
Page 13: Conventions
Italic type in console command sections indicates a variable. In figures, a numbered callout labels a part of a figure. In text, the numbered callout refers to a labeled part of a corresponding figure. Preface • xiii AlphaServer 1000 Owner’s Guide...
Page 14: Related Documentation
Alpha Architecture Concepts (OpenVMS) EY-K725E To Install the System: Document Part Number AlphaServer 1000 Basic Installation Card EK-DTLVSV-IC AlphaServer 1000 Installation Label (attached to 36-43629-01 inside of system’s top cover) DEC OSF/1 AXP Factory Installed Software EK-SFFIS-UG User Information EK-A0377-UG...
Page 15: Overview
Alpha architecture, and provides all the power of a 64-bit computing environment. The Alpha Privileged Architecture Library code (PALcode{XE "PALcode"}) supports multiple operating environments that offer a choice of applications. Overview • 1-1 AlphaServer 1000 Owner’s Guide...
Page 16: Supported Operating Systems
Advanced RISC Computing (ARC) console. The OpenVMS and DEC OSF/1 operating systems are supported by the Alpha System Reference Manual (SRM) console. Regardless of the operating system you use, you need to access both consoles, depending on the particular task. 1-2 • Overview AlphaServer 1000 Owner’s Guide...
Page 17: Console Firmware Tasks
Boot DEC OSF/1 or OpenVMS OpenVMS Update firmware Switch to Windows NT console Initialize the system Display system configuration Display system storage devices Set and display environment variables specific to DEC OSF/1 and OpenVMS Overview • 1-3 AlphaServer 1000 Owner’s Guide...
Page 18: System Features
16 MB to 512 MB using memory options. Seven EISA expansion slots, two Accommodates industry-standard PCI expansion slots, and one PCI option cards such as Ethernet, or EISA expansion slot FDDI, SCSI, and modems. 1-4 • Overview AlphaServer 1000 Owner’s Guide...
Page 19 Identifies CPU, bus, PCI, and system errors. Hard drive indicator lights Provide immediate status information on hard drive activity or failure. Operator Control Panel (OCP) Provides a 16-character display for diagnostic and error messages. Overview • 1-5 AlphaServer 1000 Owner’s Guide...
Page 20: Front Panel Controls And Indicators
4 On/Off switch 5 Operator control panel 6 Diskette drive activity indicator 7 Diskette drive eject button 8 CDROM volume control 9 CDROM activity indicator 10 CDROM eject button 11 CDROM emergency eject hole 1-6 • Overview AlphaServer 1000 Owner’s Guide...
Page 21 Adjusts headphone volume CDROM drive activity indicator Lights when the system is accessing the CDROM drive CDROM eject button Ejects disc from the CDROM drive Operator control panel display Displays diagnostic and error messages Overview • 1-7 AlphaServer 1000 Owner’s Guide...
Page 22: Rear Panel Ports And Slots
2 Reset switch 3 Halt switch Rear Panel Ports and Slots The ports and slots on the rear of the system unit are shown in Figure 1-3 and described in Table 1-3. 1-8 • Overview AlphaServer 1000 Owner’s Guide...
Page 23 2 Parallel port 3 Serial port/terminal port (COM2) 4 Mouse port 5 VGA port 6 Keyboard port 7 Serial port/terminal port (COM1) 8 SCSI port 9 Power inlet 10 Four additional SCSI ports knockouts Overview • 1-9 AlphaServer 1000 Owner’s Guide...
Page 24: Internal System Options
Figure 1-4. The system accommodates the following types of storage options: One diskette drive Two removable-media storage devices, typically, a CDROM drive, a digital audio tape (DAT) drive, or a quarter-inch cartridge (QIC) tape drive 1-10 • Overview AlphaServer 1000 Owner’s Guide...
Page 25: Eisa, Isa, And Pci Options
You can increase your system's memory to 512 megabytes by using various combinations of memory options. Adding more memory {XE "Options:memory"}allows your system to run memory-intensive software more quickly. The system supports the following {XE "Memory options"}memory option sizes: Overview • 1-11 AlphaServer 1000 Owner’s Guide...
Page 26: External Options
Printers RAID controller Ordering Options The list of supported {XE "Options:ordering"}options is subject to change. Contact your sales representative for information on the current list of supported options and for information on ordering. 1-12 • Overview AlphaServer 1000 Owner’s Guide...
Page 27: Hardware Installation
2. Confirm that you have all the desired accessories that ship with the system and any additional accessories you may want to add. 3. Connect the keyboard, mouse, printer, and monitor or terminal. 4. Connect to the network hardware. 5. Verify your hardware setup. Hardware Installation • 2-1 AlphaServer 1000 Owner’s Guide...
Page 28: Selecting A System Location
The room temperature must be between 10º C and 40º C (50º F and 104º F). Relative humidity The relative humidity must be between 10% and 90% (20% to 80% with removable media options). 2-2 • Hardware Installation AlphaServer 1000 Owner’s Guide...
Page 29: Power Requirements
7.0/3.5 amperes (two power cords) Note: These ratings are the maximum with a fully loaded system enclosure and do not include a monitor or terminal. Figure 2-2 Power Supply Requirements (Single Power Supply) Hardware Installation • 2-3 AlphaServer 1000 Owner’s Guide...
Page 30 1 Power supply cable 2 Power supply cable socket 2-4 • Hardware Installation AlphaServer 1000 Owner’s Guide...
Page 31: Identifying Accessories
External SCSI terminator Terminates the SCSI bus at system rear MMJ serial port connector (H8571-1) Attaches Digital 423 DECconnect cables Mouse PS/2-style mouse Power cord Connects AC power to power supply Keyboard PS/2-style keyboard Hardware Installation • 2-5 AlphaServer 1000 Owner’s Guide...
Page 32: Optional Accessories
Ports and Slots," to verify the location of the connectors. Connecting a Monitor or Terminal Connect a VGA {XE "Monitor:connecting"}monitor, an {XE "VGA monitor:connecting"}SVGA {XE "SVGA monitor:connecting"}monitor, or a {XE "Terminal:connecting"}terminal to your system unit, as shown in Figure 2-4. 2-6 • Hardware Installation AlphaServer 1000 Owner’s Guide...
Page 33: Connecting To Network Hardware
Using network adapters, you can connect to the EISA and PCI buses. Your system supports various {XE "Network options"}{XE "Network hardware:connecting"}network options. You can connect to ThinWire, AUI, or 10Base-T Ethernet networks as shown in Figure 2-5. Hardware Installation • 2-7 AlphaServer 1000 Owner’s Guide...
Page 34: Verifying Hardware Setup
Figure 2-6 shows the external system {XE "Cabling:external"}cabling. Figure 2-6 External System Cabling 1 Printer 2 Terminal 3 Modem 4 VGA monitor 5 Mouse 6 Keyboard 7 High-perform- ance graphics option 8 Power cable 2-8 • Hardware Installation AlphaServer 1000 Owner’s Guide...
Page 35: Locking Your System
When the top cover and side panels have been removed, the system cannot be turned Figure 2-7 System Lock and Key Hardware Installation • 2-9 AlphaServer 1000 Owner’s Guide...
Page 36: Recording The System Unit Key Number
Figure 2-8 shows the location of the key number on the system unit key. Figure 2-8 System Unit Key Number Location 2-10 • Hardware Installation AlphaServer 1000 Owner’s Guide...
Page 37: Preparing To Install An Operating System
Preparing to Install Windows NT Preparing the System 1. {XE "Windows NT:preparing to install"}Before you install the Windows NT operating system, make sure that you have the {XE "Windows NT:verifying version"}following items: Preparing to Install Operating System • 3-1 AlphaServer 1000 Owner’s Guide...
Page 38 Microsoft Windows NT ARC firmware for the AlphaServer 1000, Version 3.5-12 or later. The ARC firmware is a menu-driven utility to configure your system. Microsoft Windows NT Server or Workstation 3.5 or later. The EISA Configuration Utility (ECU) diskette for Microsoft Windows NT, Version 1.5 or later.
Page 39 1. From the Boot menu, use the arrow keys to highlight Supplementary menu, then press the Enter key. 2. Insert the Digital AlphaServer 1000 4/200 Drivers and Firmware Update diskette for Windows NT 3.5 into the diskette drive. 3. From the Supplementary menu, select "Install new firmware" and press the Enter key.
Page 40 "Save the configuration" and press the Enter key. When a dialog box appears, indicating that the configuration has been saved, press the Enter key. Your system will restart with the updated information. 3-4 • Preparing to Install Operating System AlphaServer 1000 Owner’s Guide...
Page 41 Depending on the previous disk configuration, you might be notified that no partitions exist, or you may see a list of one or more partitions. Follow the on- screen prompts to delete all partitions on the disk. Preparing to Install Operating System • 3-5 AlphaServer 1000 Owner’s Guide...
Page 42: Installing Microsoft Windows Nt
Microsoft Windows NT. Install the files into the larger of the two partitions you just created, and when prompted, format that partition with the NTFS file system. 3-6 • Preparing to Install Operating System AlphaServer 1000 Owner’s Guide...
Page 43: Preparing To Install Dec Osf/1
"AlphaServer 1000." 5. When prompted, elect to change the display driver. Insert the Digital AlphaServer 1000 4/200 Cirrus Logic 542x Linear Installation diskette for Windows NT Server into the diskette drive, then select "Other." 6. Select "Cirrus Logic 542x Linear" and press Enter.
Page 44 5. From the Setup menu, select "Switch to OpenVMS or OSF console." This allows you to select your operating system console. 6. Select your operating system, then select "Enter" on the Setup menu. 3-8 • Preparing to Install Operating System AlphaServer 1000 Owner’s Guide...
Page 45: Installing Dec Osf/1
DEC OSF/1 to Alpha systems over a local area network. Before attempting to install the DEC OSF/1 operating system using Remote Installation Service, be sure to refer to the DEC OSF/1 Version 3.0 manual, Preparing to Install Operating System • 3-9 AlphaServer 1000 Owner’s Guide...
Page 46 If your server’s var area is separate from the usr area, there will be a symbolic link to it at /usr/var. In this case, add a line similar to the following to the /etc/exports file: 3-10 • Preparing to Install Operating System AlphaServer 1000 Owner’s Guide...
Page 47 (See the nfssetup(8) reference page.) Before installing clients, add the following line to the client /etc/exports file for each RIS area that your ULTRIX server is serving to DEC OSF/1 clients. The Preparing to Install Operating System • 3-11 AlphaServer 1000 Owner’s Guide...
Page 48 /etc/exports file can have either of the following formats. 3-12 • Preparing to Install Operating System AlphaServer 1000 Owner’s Guide...
Page 49 Halt switch. >>> set auto_action halt 3. Set the boot_file variable. This ensures that an alternate boot file is not set. >>> set boot_file Preparing to Install Operating System • 3-13 AlphaServer 1000 Owner’s Guide...
Page 50 For example, if the device you are booting from with the bootp protocol is ewa0, enter the commands in Example 3-4: Example 3-4 Bootp Protocol ewa0 >>> set ewa0_inet_init >>> set ewa0_protocols bootp >>> boot -fi "" ewa0 3-14 • Preparing to Install Operating System AlphaServer 1000 Owner’s Guide...
Page 51: Verifying The Installation
DEC OSF/1 Version T3.0B-2 kit, check the DEC OSF/1 revision level that appears in the /etc/motd file. The correct version strings are as follows: DEC OSF/1 T3.0B-2(Rev.347.45); Fri Sept 16 11:07:49 EDT 1994 Preparing to Install Operating System • 3-15 AlphaServer 1000 Owner’s Guide...
Page 52: Preparing To Install Openvms
2. Review all cover letters and release notes. Setting the Operating System Type To set the operating system type, follow steps 1 through 7. 3-16 • Preparing to Install Operating System AlphaServer 1000 Owner’s Guide...
Page 53: Installing Openvms
Upgrading, or by contacting your service representative. Installing OpenVMS Use the {XE "OpenVMS:installing"}OpenVMS CDROM to install or upgrade the operating system, or to perform operations such as backing up the system disk. Preparing to Install Operating System • 3-17 AlphaServer 1000 Owner’s Guide...
Page 55: Basic Operation
{XE "Operating systems:pre-installed"}Your server may be {XE "Pre-installed software"}equipped with pre-installed operating system software when you receive it. If your system displays the SRM console prompt (>>>) after starting up, you can Basic Operation • 4-1 AlphaServer 1000 Owner’s Guide...
Page 56 (1 shows the switch in the "on" position; 2 shows the switch in the "off" position). In the "on" position, the switch remains depressed. Figure 4-1 Location of the On/Off Switch 1 On/Off switch ("on" position) 2 On/Off switch ("off" position) 4-2 • Basic Operation AlphaServer 1000 Owner’s Guide...
Page 57: Systems Without Pre-Installed Software
Check required environment variable settings. Change the way your system powers up or boots. Verify your configuration. Refer to the section "Booting the Operating System" in this chapter for more information on each of these tasks. Basic Operation • 4-3 AlphaServer 1000 Owner’s Guide...
Page 58: Turning The System Off
If you are {XE "System:remote access to"}running the DEC OSF/1 or OpenVMS operating systems, you can invoke console mode from a {XE "Remote location:accessing system from"}remote device that is connected to your system 4-4 • Basic Operation AlphaServer 1000 Owner’s Guide...
Page 59: Interpreting Startup Messages
During the startup sequence, the startup display scrolls on your monitor or terminal screen. To stop the display from scrolling, type Ctrl/S. To resume scrolling, type Ctrl/Q. The system startup display looks similar to the following example: Basic Operation • 4-5 AlphaServer 1000 Owner’s Guide...
Page 60 The following example shows the Windows NT Boot menu. Example 4-1: Windows NT Boot Menu ARC Multiboot Alpha AXP Version n.nn Copyright (c) 1993 Microsoft Corporation Copyright (c) 1993 Digital Equipment Corporation Boot menu: Boot the default operating system Boot an alternate operating system Run a program Supplementary menu...
Page 61: Reading The Startup Test Results
Example 4-2: DEC OSF/1 or OpenVMS SRM Startup Display BIOS Emulation V1.07 Copyright (c) 1993-1994 Digital Equipment Corporation All Rights Reserved Patent Pending eb..ea.e9.e8.e7.e6.e5.e4.e3.e2.e1.e0. X3.3-1476, built on Oct 1994 at 14:48:51 >>> Reading the Startup Test Results The Windows NT {XE "Tests:startup"}{XE "Startup tests:results"}startup test display indicates successful tests with the word passed.
Page 62: Using The Consoles
DEC OSF/1 and OpenVMS (SRM) console: 1. Test the system (other than self-tests at system startup) 2. Examine and verify options that are recognized by the system 4-8 • Basic Operation AlphaServer 1000 Owner’s Guide...
Page 63: Switching To The Dec Osf/1 And Openvms (Srm) Console
Boot Menu Functions The {XE "Boot menu (ARC console):functions"}Boot menu contains menu items that allow you to perform the following tasks: Boot the default boot selection Boot an alternative boot selection Run a program Basic Operation • 4-9 AlphaServer 1000 Owner’s Guide...
Page 64: Dec Osf/1 And Openvms (Srm) Console Commands
Return to the Supplementary menu, with or without saving Setup menu changes DEC OSF/1 and OpenVMS (SRM) Console Commands There are two {XE "SRM console:commands"}levels of DEC OSF/1 and OpenVMS (SRM) {XE "Console commands"}console {XE "Commands:console"}commands: Basic Comprehensive 4-10 • Basic Operation AlphaServer 1000 Owner’s Guide...
Page 65 Note: When entering a command that results in a lengthy screen display, you can use this format to limit the screen display to 23 lines at a time: >>> cat el | more Basic Operation • 4-11 AlphaServer 1000 Owner’s Guide...
Page 66 Set an environment set [-default] envar variable. Display the value of an show show [envar] environment variable or [{config,device,mem display configuration ory,pal, version}] information. Test the system and test test display results. 4-12 • Basic Operation AlphaServer 1000 Owner’s Guide...
Page 67: Getting Help On The Windows Nt (Arc) Console
Choose "Supplementary menu..." The system displays the Supplementary menu. Choose "Set up the system..." The system displays the Setup menu. Choose Help menu and press The system displays the Setup Enter. menu help screen. Basic Operation • 4-13 AlphaServer 1000 Owner’s Guide...
Page 68: Setup Menu Help
"Reset system to factory defaults" does steps 2 -- 5 for a typical system. The ESCape key returns from a menu, and aborts a sequence. The firmware automatically reboots if the configuration is changed. Press any key to continue. . . 4-14 • Basic Operation AlphaServer 1000 Owner’s Guide...
Page 69: Getting Help On The Dec Osf/1 And Openvms (Srm) Console
Basic Operation • 4-15 AlphaServer 1000 Owner’s Guide...
Page 70: Booting The Operating System
To make these kinds of changes you need to change default values for your system’s {XE "Environment variables:changing default"}environment variables. 4-16 • Basic Operation AlphaServer 1000 Owner’s Guide...
Page 71 To change default values for Windows NT systems, which boot automatically, you can prevent autoboot by selecting one of the menu options. To change default values for DEC OSF/1 or OpenVMS systems, see "set" in Table 4-1, "Basic SRM Console Commands." Basic Operation • 4-17 AlphaServer 1000 Owner’s Guide...
Page 72: Startup And Boot Environment Variables
OpenVMS restarts the specified operating system, or halts in the specified console. You can modify the value from either the Windows NT (ARC) console or DEC OSF/1 and Open VMS (SRM) console. 4-18 • Basic Operation AlphaServer 1000 Owner’s Guide...
Page 73 OSF/1 and OpenVMS (SRM) console, refer to "Switching to the DEC OSF/1 and OpenVMS (SRM) Console" earlier in this section. Note: Switch back to the Windows NT (ARC) console before booting the Windows NT operating system. Basic Operation • 4-19 AlphaServer 1000 Owner’s Guide...
Page 74: Booting Windows Nt
Thus, the system boots from the system disk. You can set alternative boot selections if, for example, you want to boot the operating system from a different device. 4-20 • Basic Operation AlphaServer 1000 Owner’s Guide...
Page 75: Using The Windows Nt Boot Menu
Example 4-6 shows the Windows NT Boot menu. Example 4-6: Windows NT Boot Menu ARC Multiboot Alpha AXP Version n.nn Copyright (c) 1993 Microsoft Corporation Copyright (c) 1993 Digital Equipment Corporation Boot menu: Boot the default operating system Boot an alternate operating system Run a program Supplementary menu...
Page 76: Booting Dec Osf/1 Or Openvms Operating Systems
Windows NT Boot selection menu. Example 4-7: Windows NT Boot Selection Menu ARC Multiboot Alpha AXP Version n.nn Copyright (c) 1993 Microsoft Corporation Copyright (c) 1993 Digital Equipment Corporation Boot selection menu: Add a boot selection Change a boot selection...
Page 77: Using Storage Drives
One 3½-inch diskette drive Two 5½-inch half-height drives (CDROM or tape) Up to seven 3½-inch StorageWorks hard disk drives The drives are located in {XE "Storage drives:location"}compartments inside your system as shown in Figure 4-3. Basic Operation • 4-23 AlphaServer 1000 Owner’s Guide...
Page 78: Using A Diskette Drive
Figure 4-3 Location of Storage Devices 1 Diskette drive compartment 2 CDROM drive compartment 3 Tape drive compartment 4 StorageWorks shelf Using a Diskette Drive Diskette drives {XE "Diskette drive"}read information from removable diskettes. 4-24 • Basic Operation AlphaServer 1000 Owner’s Guide...
Page 79 2 Write-protect switch (enabled position) 3 Write-protect switch (protected position) 4 Activity indicator 5 Eject button To remove a diskette: Press the Eject button ( in the figure) on the diskette drive. Basic Operation • 4-25 AlphaServer 1000 Owner’s Guide...
Page 80: Using A Cdrom Drive
The activity light ( in the figure) comes on. When the activity light goes off, the drive is ready to use. To operate the drive, follow the instructions provided with your system software. 4-26 • Basic Operation AlphaServer 1000 Owner’s Guide...
Page 81: Using A Storageworks Disk Drive
Fault (amber) Problem exists Use a bar less than 2.0 mm in diameter. To avoid damage to the CDROM drive, do not insert the bar more than 1 inch (25 mm). Basic Operation • 4-27 AlphaServer 1000 Owner’s Guide...
Page 82: Caring For Your System
3. Disconnect the power cord from the wall outlet and from the back of the system unit. 4. Disconnect the monitor or terminal, keyboard, mouse, and any other cables from the back of the system unit. 4-28 • Basic Operation AlphaServer 1000 Owner’s Guide...
Page 83: Packing Your System
After moving the system to a new location, follow the installation instructions that came with your system to unpack and install it. Ensure that the new location conforms to the recommendations provided in "Selecting a System Location" in Chapter 2, "Hardware Installation." Basic Operation • 4-29 AlphaServer 1000 Owner’s Guide...
Page 85: Installing And Removing Components
Preparing to Install or Remove Components Top and Side Panels Memory Modules EISA, ISA, and PCI Option Cards Storage Devices Network Interface Card Power Supply CPU Card Removing/Replacing Other Options Installing and Removing Components • 5-1 AlphaServer 1000 Owner’s Guide...
Page 86: Preparing To Install Or Remove Components
The power cord grounds the system unit, preventing damage to the internal components. Figure 5-1 shows how to attach the antistatic wrist strap to your wrist and to the system unit. 5-2 • Installing and Removing Components AlphaServer 1000 Owner’s Guide...
Page 87: Top Cover And Side Panels
1. Shut down the operating system following the instructions listed in the operating system documentation. 2. Set the On/Off switches on all external options connected to the system to the off position. Installing and Removing Components • 5-3 AlphaServer 1000 Owner’s Guide...
Page 88: Replacing The Top Cover And Side Panels
2. Tilt the side panel top towards the unit and lift the flange at the top of the panel over the system unit frame. Refer to (2) in the figure. 5-4 • Installing and Removing Components AlphaServer 1000 Owner’s Guide...
Page 89: Memory Modules
Correction Code (ECC)"}ECC (Error Correction Code). Figure 5-4 shows the four {XE "Memory banks"}memory banks and their {XE "Memory modules:installation rules"}memory module connectors. Keep in mind the following rules when installing memory modules: Bank 0 must contain a memory option. Installing and Removing Components • 5-5 AlphaServer 1000 Owner’s Guide...
Page 90: Removing Memory Modules
16-, 32-, 64-, and 128-megabytes. Using combinations of these four memory options, the system supports between 16 to 512 megabytes of memory. Figure 5-4 Memory Banks and Connectors Removing Memory Modules 5-6 • Installing and Removing Components AlphaServer 1000 Owner’s Guide...
Page 91 2. Tilt the memory module and lift it (2) out of its connector. You may want to use a screwdriver to press back on the metal clips. Figure 5-5 Removing a Memory Module Installing and Removing Components • 5-7 AlphaServer 1000 Owner’s Guide...
Page 92: Installing Memory Modules
4. Test the memory configuration using the following commands: >>> show memory >>> test memory For more information, see the section, "Configuring Memory" in Chapter 6, "Configuring." Figure 5-6 Installing a Memory Module 5-8 • Installing and Removing Components AlphaServer 1000 Owner’s Guide...
Page 93 Installing and Removing Components • 5-9 AlphaServer 1000 Owner’s Guide...
Page 94: Eisa, Isa, And Pci Option Cards
Note: If the top EISA option slot is used, the bottom PCI slot cannot be used. If the bottom PCI slot is used, the top EISA slot cannot be used. 5-10 • Installing and Removing Components AlphaServer 1000 Owner’s Guide...
Page 95: Installing An Option Card
EISA or ISA options. Figure 5-8 shows the three kinds of option cards. Figure 5-8 EISA, ISA, and PCI Option Cards 2. Remove the screw securing the slot cover to the chassis. Installing and Removing Components • 5-11 AlphaServer 1000 Owner’s Guide...
Page 96: Removing An Option Card
1. Disconnect any cables connected to the external or internal ports on the option card you want to remove. 2. Remove the slot cover screws (2) securing the option card to the chassis. 5-12 • Installing and Removing Components AlphaServer 1000 Owner’s Guide...
Page 97: Testing An Option Card Installation
(>>>). If the system displays a failure message, see "Troubleshooting." Example 5-1 shows the information displayed when you type the show config command. Installing and Removing Components • 5-13 AlphaServer 1000 Owner’s Guide...
Page 98: Configuring An Option Card
Bank 0 = 32 MB (8 MB per SIMM) starting at 0x00000000 Bank 1 = 32 MB (8 MB per SIMM) starting at 0x20000000 Bank 2 = No Memory Detected Bank 3 = No Memory Detected AlphaServer 1000 Serial ROM version: x0.6 PCI BUS Bus 00...
Page 99: Storage Devices
3 5¼-inch SCSI tape drive bay 4 3½-inch StorageWorks drives Installing a Tape Drive To install or replace a {XE "Tape drive:installing"}tape drive, refer to Figure 5-11 and follow these steps: Installing and Removing Components • 5-15 AlphaServer 1000 Owner’s Guide...
Page 100 6. Tighten the single retaining screw in the tape drive bracket. 7. Connect the power cable and the data cable to the back of the drive. Figure 5-11 Installing a Tape Drive 5-16 • Installing and Removing Components AlphaServer 1000 Owner’s Guide...
Page 101: Removing A Tape Drive
SCSI drive ID to 4. The ID 4 is the default device ID for a CDROM drive. See the section "Determining SCSI Storage Device IDs" in Chapter 6, "Configuring" for more information. Installing and Removing Components • 5-17 AlphaServer 1000 Owner’s Guide...
Page 102: Removing A Cdrom Drive
StorageWorks disk drives"}replace drives without first shutting down the operating system or turning off the system hardware. For more information, see the StorageWorks RAID Array 200 Subsystem Family Installation and Configuration Guide (EK-SWRA2-IG). 5-18 • Installing and Removing Components AlphaServer 1000 Owner’s Guide...
Page 103 3. Insert the hard disk drive into the guide slots and push the drive in until its tabs lock in place. 4. Check the configuration of the drive. See the section "Determining SCSI Storage Device IDs" in Chapter 6, "Configuring" for more information. Installing and Removing Components • 5-19 AlphaServer 1000 Owner’s Guide...
Page 104: Installing A Diskette Drive
4. Attach the mounting bracket to the replacement diskette drive using the two screws that you removed from the original diskette drive. 5. Connect the power cable and the data cable to the diskette drive. 5-20 • Installing and Removing Components AlphaServer 1000 Owner’s Guide...
Page 105: Removing A Diskette Drive
The primary power supply resides in the bottom position, the secondary power supply {XE "Power supply:secondary"}in the top position. The procedures for installing and removing both power supplies are similar, unless otherwise noted. Installing and Removing Components • 5-21 AlphaServer 1000 Owner’s Guide...
Page 106: Installing The Power Supply
If you are installing a second power supply, an additional internal cable is required for connecting the two supplies. In addition, each power supply connects directly to an AC outlet. Figure 5-15 Installing the Power Supply 5-22 • Installing and Removing Components AlphaServer 1000 Owner’s Guide...
Page 107: Removing The Power Supply
4. Loosen the two screws that secure the internal end of the power supply to the system unit. 5. Slide the power supply towards the internal side and lift it up off its tabs. Figure 5-16 Removing the Power Supply Installing and Removing Components • 5-23 AlphaServer 1000 Owner’s Guide...
Page 108: Cpu Card
2. Lift up on the other end of the bar. Release the card by extending the handle clip on each end outward. 3. Holding the outer edge of the card, gently pull it out of its system board slot. Figure 5-17 Removing and Installing the CPU Card 5-24 • Installing and Removing Components AlphaServer 1000 Owner’s Guide...
Page 109 1 Crossbar retaining screw 2 Handle clips 3 CPU card Installing and Removing Components • 5-25 AlphaServer 1000 Owner’s Guide...
Page 110: Installing The Cpu Card
The following components should be installed by a qualified service representative only: System board System fans Interlocking sensor switch Front bezel Operator control panel SCSI Backplane For assistance in removing or installing these components, contact your authorized service representative. 5-26 • Installing and Removing Components AlphaServer 1000 Owner’s Guide...
Page 111: Configuring
To use these commands or menu options, you need to invoke console mode. For information about invoking console mode, refer to the section, "Using the Consoles," in Chapter 4, "Basic Operation." Configuring • 6-1 AlphaServer 1000 Owner’s Guide...
Page 112: Arc Console Configuration Options
Displays the buses on the system and the devices found on those buses. show device Displays the devices and controllers in the system. show memory Displays main memory configuration. set and show Set and display environment variables. 6-2 • Configuring AlphaServer 1000 Owner’s Guide...
Page 113: The Show Config Command
PCI Bus Bus 00 Slot 06: NCR 810 Scsi Controller Bus 00 Slot 07: Intel 8275EB PCI to Eisa Bridge EISA Bus Slot 1 CPQ3011 Slot 3 DEC4220 era0.0.0.3.1 00-2B-BC-F Slot 8 DEC2E00 Configuring • 6-3 AlphaServer 1000 Owner’s Guide...
Page 114: The Show Device Command
Figure 6-1 and is explained in the text that follows. Example 6-2 The show device Command >>> show device dka400.4.0.6.0 DKA400 RRD43 2893 dva0.0.0.0.1 DVA0 era0.0.0.3.1 ERA0 08-00-2B-BC-F6-CC pka0.7.0.6.0 PKA0 SCSI Bus ID 7 Figure 6-1 6-4 • Configuring AlphaServer 1000 Owner’s Guide...
Page 115 -Slot 1=SCSI controller on standard I/O -Slot 2=EISA to PCI bridge chip -Slots 3-5=Reserved -Slots 6-8=Corresponds to PCI slots: PCI0, PCI1, and PCI2 7 Hose Number: 0 PCI_0 (32-bit PCI_; 1 EISA; 2 PCI_1) Configuring • 6-5 AlphaServer 1000 Owner’s Guide...
Page 116 Base or starting address of memory module Interleave mode: number of modules interleaved (1 to 4-way interleaving) Interleave unit number Status (passed, failed, or not installed) Number of bad pages in memory (8 KB/page) 6-6 • Configuring AlphaServer 1000 Owner’s Guide...
Page 117 >>> set bootdef dev ewa0 >>> show bootdef_dev ewa0 >>> show auto_action boot >>> set boot_osflags 0,1 >>> Note: Remember to switch back to the Windows NT (ARC) console before booting the Windows NT operating system. Configuring • 6-7 AlphaServer 1000 Owner’s Guide...
Page 118: Memory
System Off" in Chapter 4, "Basic Operation" for information about turning off power. Figure 6-2 Memory Banks Memory requirements for operating systems differ. Requirements for each{XE "Operating systems:memory requirements"} are shown in Table 6-1. 6-8 • Configuring AlphaServer 1000 Owner’s Guide...
Page 119: Network Connections
For added reliability, you can add a second power supply, which provides redundant power for a fully loaded system. Refer to "Installing and Removing Components" for instructions on adding a second power supply to your system. Configuring • 6-9 AlphaServer 1000 Owner’s Guide...
Page 120: Keyboard Type
Up to eight EISA or ISA modules can reside in the EISA bus portion of the system board. All EISA slots are bus master slots, and can be filled in any order. 6-10 • Configuring AlphaServer 1000 Owner’s Guide...
Page 121 For information about installing a specific option, refer to the documentation for that option. For information about configuring an EISA option, refer to the sections, "EISA Configuration Utility (ECU)" and "Configuring EISA Options," later in this chapter. Configuring • 6-11 AlphaServer 1000 Owner’s Guide...
Page 122: Isa Bus
Whenever {XE "EISA Configuration Utility (ECU)"}you add, {XE "Configuration" \t "See also EISA Configuration Utility (ECU)"\i}remove, or move an EISA or ISA card to your system, the EISA Configuration Utility (ECU) must be run. The ECU 6-12 • Configuring AlphaServer 1000 Owner’s Guide...
Page 123 2. Install EISA option card(s). (Install ISA option cards after you run the ECU.) For information about installing a specific option, refer to the documentation for that option. 3. Familiarize yourself with the utility. Configuring • 6-13 AlphaServer 1000 Owner’s Guide...
Page 124: Configuring Eisa Options
3. Start the ECU as follows: For systems running Windows NT: a. From the Boot menu, select "Supplementary menu." b. From the Supplementary menu, select "Setup menu." Insert the ECU diskette for Windows NT into the diskette drive. 6-14 • Configuring AlphaServer 1000 Owner’s Guide...
Page 125 From the Setup menu, select "Run EISA Configuration Utility from floppy." This boots the ECU program. There may be a 10 to 20 second delay in system activity while the system recognizes the ECU. Configuring • 6-15 AlphaServer 1000 Owner’s Guide...
Page 126 For systems running DEC OSF/1 or OpenVMS: Return to the SRM console as follows: a. From the Boot menu, select the Supplementary menu. b. From the Supplementary menu, select the "Set up the system" menu. 6-16 • Configuring AlphaServer 1000 Owner’s Guide...
Page 127: Configuring Isa Options
2. Add the ISA card configuration file to the configuration list. Use the "Add or Remove Boards" ECU option to add the configuration (CFG) file for the ISA option and to select an acceptable slot for the option. Configuring • 6-17 AlphaServer 1000 Owner’s Guide...
Page 128 Select your operating system; then press Enter on the Setup menu. d. When the message "Power-cycle the system to implement the change" is displayed, press the Reset button. (Do not press the On/Off switch.) 6-18 • Configuring AlphaServer 1000 Owner’s Guide...
Page 129: Pci Option Cards
Warning: Before installing a PCI option, turn off all power to the system. Refer to "Turning the System Off" in Chapter 4, "Basic Operation" for information about turning off power. Configuring • 6-19 AlphaServer 1000 Owner’s Guide...
Page 130: Storage Devices
0 to 7. Any unused SCSI IDs in this range are available for use by the devices that you want to connect to the system. Write down the list of unused SCSI IDs. 6-20 • Configuring AlphaServer 1000 Owner’s Guide...
Page 131 Configuring • 6-21 AlphaServer 1000 Owner’s Guide...
Page 132: On-Board Scsi Bus Configuration
One Controller," later in this chapter for a complete description of this procedure. Note that only seven devices can be connected to this bus; therefore, not all slots in the StorageWorks backplane can be filled (unless there are no 5¼-inch devices in the system). 6-22 • Configuring AlphaServer 1000 Owner’s Guide...
Page 133: Scsi Controller Option Cards
No more than seven devices can be on any one SCSI-2 controller, and each must have a unique SCSI ID. The entire SCSI bus length, from terminator to terminator, must not exceed 3 meters for single-ended SCSI-2. Configuring • 6-23 AlphaServer 1000 Owner’s Guide...
Page 134: Scsi Bus Backplane Configurations
The following procedure describes how to connect the top four StorageWorks slots to the on-board controller, which is the same controller that runs the CDROM drive and the tape drive, if one is installed. Caution: Avoid bending the SCSI cable when folding it. 6-24 • Configuring AlphaServer 1000 Owner’s Guide...
Page 135 7. Terminate the {XE "SCSI cable:terminating"}bus connecting an external SCSI terminator (12-41667-01). See Figure 6-6. 8. Ensure that the three sets of J3 jumper pins on the backplane are disabled. Figure 6-6 SCSI Cable Termination 1 Optional SCSI ports 2 SCSI terminator Configuring • 6-25 AlphaServer 1000 Owner’s Guide...
Page 136 SCSI controller. The bottom three StorageWorks slots are unused. The system reserves SCSI ID numbers for the CDROM drive (ID 4) and the tape drive (ID 5). Table 6-4 shows the SCSI ID settings for this configuration. Figure 6-7 Single-Controller SCSI Configuration 6-26 • Configuring AlphaServer 1000 Owner’s Guide...
Page 137: Configuring The Backplane With One Controller And A Jumper Cable
7. Terminate the bus connecting an external SCSI terminator (12-41667-01). 8. Ensure that the three sets of J3 jumper pins on the backplane are disabled. Configuring • 6-27 AlphaServer 1000 Owner’s Guide...
Page 138 SCSI controller. The system reserves SCSI ID numbers for the CDROM drive (ID 4) and the tape drive (ID 5). Table 6-5 shows the SCSI ID settings for this configuration. Figure 6-8 Single-Controller SCSI Configuration with Jumper Cable 6-28 • Configuring AlphaServer 1000 Owner’s Guide...
Page 139: Configuring The Backplane With Two Controllers
StorageWorks drives to a PCI or EISA SCSI controller adapter (bus B). Bus A includes the CDROM drive and the tape drive, if one is installed. Caution: Avoid bending the SCSI cable when folding it. Configuring • 6-29 AlphaServer 1000 Owner’s Guide...
Page 140 Note that the lowest set of pins (W1) on the J3 jumper are enabled. The CDROM drive and tape drive reside on a dedicated bus. There are two external terminators: one for each SCSI controller used. Table 6-6 shows the SCSI ID settings for this configuration. 6-30 • Configuring AlphaServer 1000 Owner’s Guide...
Page 141 Figure 6-9 Dual-Controller SCSI Configuration Configuring • 6-31 AlphaServer 1000 Owner’s Guide...
Page 142: Configuring The Backplane With Three Controllers
StorageWorks devices between two PCI or EISA SCSI controller adapters (bus B and bus C). Bus A includes the CDROM drive and the tape drive, if one is installed. Caution: Avoid bending the SCSI cable when folding it. 6-32 • Configuring AlphaServer 1000 Owner’s Guide...
Page 143 11. Terminate this external SCSI cable by connecting an external SCSI terminator (12-41667-01). 12. Ensure that the three sets of pins on the J3 jumper on the backplane are all disabled. Configuring • 6-33 AlphaServer 1000 Owner’s Guide...
Page 144 Figure 6-10, two SCSI controllers are used to configure the backplane. There are three external terminators, one for each SCSI controller used. Table 6-7 shows the SCSI ID settings for this configuration. Figure 6-10 Triple-Controller SCSI Configuration 6-34 • Configuring AlphaServer 1000 Owner’s Guide...
Page 145 Table 6-7 SCSI IDs for Triple-Controller {XE "SCSI IDs:triple controller configuration"}Configuration SCSI Device Single-Bus ID Bus A CDROM drive Tape drive Bus B Slot 0 Slot 1 Slot 2 Slot 3 Bus C Slot 4 Slot 5 Slot 6 Configuring • 6-35 AlphaServer 1000 Owner’s Guide...
Page 147: Upgrading
Refer to the following list of tasks to help you plan an upgrade: Determine your current configuration Determine your new configuration Determine whether you can install the new option yourself Order the option Install the option Configure the option Upgrading • 7- 1 AlphaServer 1000 Owner’s Guide...
Page 148 3. Determine whether you can install the new option yourself, or whether you need to contact a qualified service person. Caution: Internal StorageWorks shelves should be installed only by a qualified service person. 7-2 • Upgrading AlphaServer 1000 Owner’s Guide...
Page 149: Access From The Internet
Call 1-800-DIGITAL to talk to a consultant about your server’s configuration. Retrieve printable PostScript files of any section of the Digital Systems and Options Catalog from the Digital FTP archive on the Internet: gatekeeper.dec.com cd /pub/digital/info/soc Upgrading • 7- 3 AlphaServer 1000 Owner’s Guide...
Page 150: Upgrade Options
To do this, you would use a different procedure. (See "Using the Fail-Safe Loader" in Chapter 8, "Troubleshooting"). You can load firmware into the FlashROM from any of the following sources: CDROM Network Diskette 7-4 • Upgrading AlphaServer 1000 Owner’s Guide...
Page 151: Updating Firmware Using The Cdrom Drive
2. Enter the following command at the SRM console prompt: >>> boot dva0 3. Load and execute the update utility: APU-> update 4. Turn the system off and on. 5. Confirm the update: >>> show version Upgrading • 7- 5 AlphaServer 1000 Owner’s Guide...
Page 153: Troubleshooting
Problems Detected by the Operating System • Storage Problems • Option Card Problems • Monitor and Terminal Problems • Keyboard and Mouse Problems • Printer Problems • Overheating Problems • RAID Device Problems • Using the Fail-Safe Loader Troubleshooting • 8-1 AlphaServer 1000 Owner’s Guide...
Page 154: Troubleshooting Overview
The system repeatedly shuts down after 10 seconds. Overheating Problems System does not see or cannot access RAID drives. RAID Device Problems The FlashROM is corrupted, and the system cannot access Using the Fail-Safe Loader console mode. 8-2 • Troubleshooting AlphaServer 1000 Owner’s Guide...
Page 155: System Diagnostics
To display the console event log, use the cat el command. Note: To stop the screen display from scrolling, press Ctrl/S. To resume scrolling, press Ctrl/Q. Troubleshooting • 8-3 AlphaServer 1000 Owner’s Guide...
Page 156: The Test Command
Note: By default, no write tests are performed on disk and tape drives. Media must be installed to test the diskette drive and tape drives. Example 8-1 shows a sample of the command display. test 8-4 • Troubleshooting AlphaServer 1000 Owner’s Guide...
Page 157: The Kill And Kill_Diags Commands
Many of the diagnostic tests are run in the background and provide information only if an error occurs. Use the show_status command to display the progress of the diagnostics. Troubleshooting • 8-5 AlphaServer 1000 Owner’s Guide...
Page 158: Power Problems
Using a flashlight, look through the front (to the left of the approximately 10 seconds (fan internal StorageWorks shelf) to determine if the fans are failure). spinning at startup. Replace the fan that does not spin. If neither fan spins, check the power supply. 8-6 • Troubleshooting AlphaServer 1000 Owner’s Guide...
Page 159: Console Problems
EISA or PCI devices, or if EISA or PCI devices are missing from the show config display, use the troubleshooting table in the section, "Option Card Problems" to determine the problem. Troubleshooting • 8-7 AlphaServer 1000 Owner’s Guide...
Page 160: Boot Problems
Refer to your operating system software information. operating system is not installed Verify that you have the correct firmware revision for correctly. your system. See Chapter 3, "Preparing to Install an Operating System." 8-8 • Troubleshooting AlphaServer 1000 Owner’s Guide...
Page 161: Problems Detected By The Operating System
If the problem occurs intermittently, have your service provider run an operating system exerciser, such as DEC VET, to stress the system. Refer to the DEC Verifier and Exerciser Tool User’s Guide (AA-PTTMA-TE) for instructions on running DEC VET. Troubleshooting • 8-9 AlphaServer 1000 Owner’s Guide...
Page 162: Storage Problems
You cannot access the software Contact your service or data on the drive. representative. Table 8-8 lists suggestions for troubleshooting fixed-media mass storage problems at startup or when storage devices are missing from the show config display. 8-10 • Troubleshooting AlphaServer 1000 Owner’s Guide...
Page 163: Option Card Problems
EISA/ISA bus options, and PCI options. Network Problems Network problems can {XE "Network problems:troubleshooting"}vary depending on the type of network option card that you have installed. See the option card Troubleshooting • 8-11 AlphaServer 1000 Owner’s Guide...
Page 164: Eisa/Isa Bus Problems
PCI bus problems {XE "PCI bus problems:troubleshooting"}at startup are usually indicated by the inability of the system to detect the PCI device. Use Table 8-10 to diagnose the likely cause of the problem. Table 8-10 Troubleshooting PCI Bus Problems Step Action 8-12 • Troubleshooting AlphaServer 1000 Owner’s Guide...
Page 165: Monitor And Terminal Problems
The terminal or monitor fuse may Replace the blown terminal or monitor fuse. Refer to have blown. the terminal or monitor documentation. Troubleshooting • 8-13 AlphaServer 1000 Owner’s Guide...
Page 166 Try connecting the terminal or monitor to another system using the same terminal or monitor cable. If the terminal or monitor works, the port to which the terminal or monitor was connected is faulty. Contact your service representative. 8-14 • Troubleshooting AlphaServer 1000 Owner’s Guide...
Page 167: Keyboard And Mouse Problems
The system is in console The mouse pointer is mode. displayed only when the operating system is running. Boot the operating system. Replace the mouse. The mouse is faulty. Troubleshooting • 8-15 AlphaServer 1000 Owner’s Guide...
Page 168: Printer Problems
• Verify that the ambient temperature does not exceed the limits specified in Table 2-1, "Optimal Environmental Conditions." • Refer to Table 8-3, "Power Problems" to troubleshoot power supply problems and fan failure. 8-16 • Troubleshooting AlphaServer 1000 Owner’s Guide...
Page 169: Raid Device Problems
This is the default setting if you are using the default configuration files for the controller. If the settings are different, adjust them as needed. Troubleshooting • 8-17 AlphaServer 1000 Owner’s Guide...
Page 170: Using The Fail-Safe Loader
9. Disable the fail-safe loader and set the SROM jumpers to their normal operating position. 10. Replace the top cover and side panels. Figure 8-1 Fail-Safe Jumper on the CPU Card{XE "Fail-safe jumper:location of"} 8-18 • Troubleshooting AlphaServer 1000 Owner’s Guide...
Page 171 1 J6 pin (fail- safe jumper) Troubleshooting • 8-19 AlphaServer 1000 Owner’s Guide...
Page 173: Quick Reference
If problems occur during startup, standard error messages may be embedded in the console event log. To display the messages in the console event log, use the cat el command. Quick Reference • 9-1 AlphaServer 1000 Owner’s Guide...
Page 174: Hardware Overview
4 On/Off switch 5 Operator control panel 6 Diskette drive activity indicator 7 Diskette drive eject button 8 CDROM volume control 9 CDROM activity indicator 10 CDROM eject button 11 CDROM emergency eject hole 9-2 • Quick Reference AlphaServer 1000 Owner’s Guide...
Page 175: System Rear View
Figure 9-3 System Side View: System Board Side 1 System board 2 CPU card 3 CDROM drive 4 Diskette drive 5 Upper fan 6 Speaker 7 Lower fan Quick Reference • 9-3 AlphaServer 1000 Owner’s Guide...
Page 176 Figure 9-4 System Side View: Power Supply Side 1 Front bezel 2 Operator control panel display 3 Tape drive housing 4 Sensor switch 5 Backplane 6 Primary power supply 9-4 • Quick Reference AlphaServer 1000 Owner’s Guide...
Page 177: System Board Connectors, Chips, And Slots
8 Diskette drive connector 9 Upper fan connector 10 Lower fan connector 11 Internal SCSI connector 12 PCI/EISA expansion slots 13 TOY/NVRAM chip (E78 on board) 14 NVRAM chip (E14 on board) 15 Speaker connector Quick Reference • 9-5 AlphaServer 1000 Owner’s Guide...
Page 178: Port Pinouts
Blue color driver Not connected GNDB Video ground GNDB Video ground GNDB Video ground GNDB Video ground Not connected GNDB Video ground Not connected Not connected HSYNC Horizontal synch VSYNC Vertical synch Not connected 9-6 • Quick Reference AlphaServer 1000 Owner’s Guide...
Page 179: Parallel Port Connector
Printer data bit 6 PRTD7 Printer data bit 7 ACK* Acknowledge BUSY Busy Paper end SLCT Select AUTOFDXT* Autofeed ERR* Error INIT* Initialize printer SLCTIN* Select input 18 to 25 CHAS Chassis ground Quick Reference • 9-7 AlphaServer 1000 Owner’s Guide...
Page 180: Serial Port Connectors
6-pin mini-DIN connectors. Table 9-4 lists their {XE "Pin assignments:keyboard port"}pin assignments{XE "Pin assignments:mouse port"}. Table 9-4 Keyboard and Mouse Port Pinouts Signal Data Reserved Ground +5 V dc (fused) Clock Reserved 9-8 • Quick Reference AlphaServer 1000 Owner’s Guide...
Page 181: Scsi Port Connector
-DB (0) -DB (1) -DB (2) -DB (3) -DB (4) -DB (5) -DB (6) -DB (7) -DB (P) RESERVED RESERVED OPEN TERMPWR RESERVED RESERVED -ATN -BSY -ACK -RST -MSG -SEL -REQ -I/O Quick Reference • 9-9 AlphaServer 1000 Owner’s Guide...
Page 182: Indicator Lights
Lights when the system is accessing (green) the CDROM drive. StorageWorks Disk Drive (green) Blinks when reading or writing to disk. StorageWorks Disk Drive (amber) Lights when there is a problem with the disk. 9-10 • Quick Reference AlphaServer 1000 Owner’s Guide...
Page 183: System Board Jumper Settings
Allows hardware to detect a fan fault and shut down the system in an orderly sequence. Enabled. Set to disable if testing the system board or CPU card outside of the enclosure. Quick Reference • 9-11 AlphaServer 1000 Owner’s Guide...
Page 184 "System board jumpers:location (figure)"} 1 SVGA jumper (J27) 2 SCSI terminal jumper (J49) 3 Temperature fail jumper (J52) 4 Fan off jumper (J53) 5 Fan fault ENA (J56) 6 Flash ROM VPP (J50) 9-12 • Quick Reference AlphaServer 1000 Owner’s Guide...
Page 185 2 Serial ROM port jumper (J2) 3 Serial ROM data jumper (J1) Figure 9-8 shows jumper locations for the CDROM drive. Figure 9-8 RRD43 CDROM Jumper Locations {XE "CDROM drive:jumper positions for"} Quick Reference • 9-13 AlphaServer 1000 Owner’s Guide...
Page 186: Scsi Id Settings
"Jumper settings"} jumper settings on the backplane. Single-Controller Configuration Jumper Options Table 9-8 shows the SCSI ID settings for a {XE "Jumper settings:single controller configuration"}system with a single-controller configuration. 9-14 • Quick Reference AlphaServer 1000 Owner’s Guide...
Page 187 If you use slots 4 and 5, you must disable the CDROM drive and the tape drive. If you use the CDROM drive and the tape drive, you must remove drives from slots 4 and 5. Quick Reference • 9-15 AlphaServer 1000 Owner’s Guide...
Page 188: Dual-Controller Configuration Jumper Options
Table 9-9 Dual-Controller Configuration Jumper Options Device None J1/J2 J1/J3 J2/J3 J1/J2/J3 or Slot Bus A CDROM Tape Slot 0 Slot 1 Slot 2 Slot 3 Bus B Slot 4 Slot 5 Slot 6 9-16 • Quick Reference AlphaServer 1000 Owner’s Guide...
Page 189: Triple-Controller Configuration Jumper Options
Table 9-10 Triple-Controller Configuration Jumper Options Device None J1/J2 J1/J3 J2/J3 J1/J2/J3 or Slot Bus A CDROM Tape Slot 0 Slot 1 Slot 2 Slot 3 Bus B Slot 4 Slot 5 Slot 6 Quick Reference • 9-17 AlphaServer 1000 Owner’s Guide...
Page 190: Specifications
The relative humidity must be between 10% and 90% (20% to 80% with removable media options). Air circulation Minimum clearance of 8 cm (3 in.) on all sides of the system unit. 9-18 • Quick Reference AlphaServer 1000 Owner’s Guide...
Page 191 Note: These are the maximum ratings with a fully loaded system enclosure. These ratings do not include those for a monitor or terminal. Table 9-15 Acoustics-Declared Values {XE "Acoustics-declared values"} per ISO 9296 and ISO 7779 AlphaServer 1000 Model 200 d, B m, dBA (PB70A-A9) (Bystander Positions) Idle...
Page 192: System Architecture
System Architecture Figure 9-10 illustrates the server {XE "Architecture:system"}system {XE "System:architecture"}architecture. Figure 9-10 System Architecture 9-20 • Quick Reference AlphaServer 1000 Owner’s Guide...
Page 193: Glossary Of Terms
AUI Ethernet network Attachment unit interface. An IEEE standard 802.3-compliant Ethernet network made of standard Ethernet cable. autoboot A system boot initiated automatically by software when the system is powered up or reset. Glossary of Terms • 1 AlphaServer 1000 User Guide...
Page 194 A load host protocol for UNIX host systems. bootstrap The process of loading an operating system into memory. 2 • Glossary of Terms AlphaServer 1000 User Guide...
Page 195 One of two interfaces in the AlphaServer operator interface. The command line interface supports the OpenVMS and DEC OSF/1 operating systems. It allows you to configure and test the system, examine and alter system state, and boot the operating system. Glossary of Terms • 3 AlphaServer 1000 User Guide...
Page 196 2.0 technology. DEC OSF/1 V2.0 runs on the range of AlphaGeneration systems, from workstations to servers. DEC VET Digital Verifier and Exerciser Tool. A multipurpose system diagnostic tool that performs exerciser-oriented maintenance testing. 4 • Glossary of Terms AlphaServer 1000 User Guide...
Page 197 Error Correction Code. Code and algorithms used by logic to facilitate error detection and correction. EISA bus Extended Industry Standard Architecture bus. A 32-bit industry-standard I/O bus used primarily in high-end PCs and servers. Glossary of Terms • 5 AlphaServer 1000 User Guide...
Page 198 An optional mode of SCSI-2 that allows transmission rates of up to 10 megabytes per second. File allocation table file type. All MS-DOS Windows files are of this type. firmware Software code stored in hardware. 6 • Glossary of Terms AlphaServer 1000 User Guide...
Page 199 Industry Standard Architecture. An 8-bit or 16-bit industry-standard I/O bus, widely used in personal computer products. The EISA bus is a superset of the ISA bus. Local area network. A high-speed network that supports computers that are connected over limited distances. Glossary of Terms • 7 AlphaServer 1000 User Guide...
Page 200 Windows NT operating system by selecting choices from a simple menu. The EISA Configuration Utility is also run from the menu interface. Maintenance Operations Protocol. A transport protocol for network bootstraps and other network operations. 8 • Glossary of Terms AlphaServer 1000 User Guide...
Page 201 Also called program mode. operator control panel The panel located behind the front door of the system, which contains the startup/diagnostic display, DC On/Off switch, Halt switch, and Reset switch. Glossary of Terms • 9 AlphaServer 1000 User Guide...
Page 202 Redundant disk capacity is added so that the user’s data can be recovered even if a drive fails. redundant Describes duplicate or extra computing components that protect a computing system from failure. 10 • Glossary of Terms AlphaServer 1000 User Guide...
Page 203 A test that is invoked automatically when power is supplied to the system. serial ROM In the context of the CPU module, ROM read by the DECchip microprocessor after reset that contains low-level diagnostic and initialization routines. SIMM Single in-line memory module. Glossary of Terms • 11 AlphaServer 1000 User Guide...
Page 204 Cable made by twisting together two insulated conductors that have no common covering. uninterruptible power supply (UPS) A battery-backup option that maintains AC power to a computer system if a power failure occurs. 12 • Glossary of Terms AlphaServer 1000 User Guide...
Page 205 Windows NT "New technology" operating system owned by Microsoft Corporation. write-enabled Describes a device onto which data can be written. write-protected Describes a device onto which data cannot be written. Glossary of Terms • 13 AlphaServer 1000 User Guide...
Page 207: Index
4-8 ARC firmware, 4-17 tasks, 1-3 Boot menu (ARC console) Controls functions, 4-9 front panel, 1-6 steps, 4-19 Countdown Windows NT, 4-6 changing, 4-18 Boot problems CPU card troubleshooting, 8-9 installing, 5-23 Index • 1 AlphaServer 1000 User Guide...
Page 208 4-5 using with DEC OSF/1, 6-15 installation, 5-10 Graphics option slot, 2-7 using with OpenVMS, 6-15 using with Windows NT, 3-4 Graphics options environment variable, 8-8 when to use, 4-15 2 • Index AlphaServer 1000 User Guide...
Page 209 Network interface cards, 5-19 configuring, 4-10 Network options, 2-7, 6-9 connecting, 2-6 Network problems connector, 9-8 troubleshooting, 8-12 Keyboard port Network tests, 8-4 pin assignments, 9-8 Keyboard problems troubleshooting, 8-15 kill command, 8-6 kill_diags command, 8-6 Index • 3 AlphaServer 1000 User Guide...
Page 210 PCI, 1-11 Reliability, 1-4 storage, 1-10 Remote Installation Service (RIS), 3-8 system, 1-10 Remote location upgrade, 7-4 accessing system from, 4-4 Overheating problems Reset switch, 1-7, 4-4 troubleshooting, 8-16 SCSI bus PALcode, 1-1, 3-15 4 • Index AlphaServer 1000 User Guide...
Page 211 4-9 example, 4-13 SVGA jumper functions, 4-10 disabling, 5-10 help display, 4-13 SVGA monitor show command, 4-18 connecting, 2-6 example, 6-7 Switches show config command, 4-17 front panel, 1-7 example, 6-3 System Index • 5 AlphaServer 1000 User Guide...
Page 212 8-14 test command, 8-4 script, 8-4 Tests halting, 8-6 startup, 4-7 Time setting system, 4-10 Top cover interlock switch, 5-4 removing, 5-3 replacing, 5-4 Troubleshooting overview, 8-2 ULTRIX servers, 3-10 booting from, 3-13 6 • Index AlphaServer 1000 User Guide...
Page 213 Filename: OWNERS~1.DOC Directory: C:\USERS\DEFAULT Template: C:\WINWORD\D2H_SMAL.DOT Title: Alpha 1000 Owner’s Guide Subject: Author: Valued Digital Customer Keywords: Comments: Creation Date: 11/02/94 9:12 AM Revision Number: Last Saved On: 11/03/94 10:18 AM Last Saved By: Valued Digital Customer Total Editing Time: 86 Minutes Last Printed On: 02/09/95 11:36 AM...

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