Avaya 2420 Quick Manual page 3

CONFERENCE CALL
1. While on a call, press the Conference key.
2. Dial the number of the person you want to conference in.
3. If the additional party is internal, dial their extension,
If they are external: dial 9 for an outside line followed
by their number.
3. Press Conference again to join all parties
4. Repeat the last 3 steps, to add additional parties. Up to 5 additional
parties can be included.
5. If additional party doesn't want to join conference or is
not available:
5.1 Press the Drop key to hear dial tone and dial another exten-
sion.
5.2 To cancel conference attempt: press the holding line key to
go back to the caller or callers
DROP, REDIAL AND MUTE
DROP
Press Drop to disconnect you from your current call and to give you a
new dialing tone.
REDIAL.)
To redial the last number entered, press the Redial key.
MUTE
To activate mute, press the Mute key and the red light appears. This
cuts the microphone off one-way, therefore your caller cannot hear you
but you can continue to hear your caller.
EDITING LABELS
1. Press the Label Soft key' key
2. Press the Edit key
3. Select the label you want to edit
Use the Dial pad to enter the name or numbers. Use the Case key to
switch between lower and upper case. Use the Left and Right arrow keys
that display above the Page Left and Page Right buttons to move right
and left as you enter the name. Use the Space key to insert a space be-
tween letters (13 characters max).
To save new label, press Save, then the Phone Exit button.
SEND ALL CALLS (DO NOT DISTURB)
To send all your calls directly to your voicemail:
Press Send All Calls. It will change to dark grey.
To deactivate, press Send all Calls again. The color will return to grey.
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SD BUTTONS
To program any SD buttons appearing on your phone. You
must first program the button for the number to dial, and
then use the editing labels instructions if you would like to
label the button. To re-program the button simply program
it again.
1.Locate and press Program button
2. Press SD button to program
3. Enter number
4. Press # to save.
SECURITY
The security button is pre programmed with the extension for
the security desk.
Press Security
Security desk is called.
DIRECTORY
The directory button is an integrated Directory by last name of each
person with an extension. Please note, when entering the last name,
you will only touch each number key once for the letter intended.
1. Press Directory
Enter the first few characters of the user's last name; i.e.,
for Susan Crane, press 2 CC", 7 "R", 2 "A", 6 "N ........
3. Press Next to scroll through the similar names
When the desired party is displayed press the Make Call
button to call the searched party.
Note: If you make a mistake while using the directory,
press the Directory button again to clear the memory
and begin again.
CONFERENCE DISPLAY and Far End MUTE
The Conference Display feature button is used during a con-
nected conference call to view and control the conference
participants.
While active on a conference call, press Conference Display
Participants are displayed.
Press Conference Display again to display next participant.
3.1. FE.Mute or Far end mute can be used in conjunc-
tion with Conference Display. Far end mute is used to
mute a specific conference
participant.
3.1.1. Display external participant using
conference display.
3.1,2. Press FEMute: caller is muted.